Recent nominations
  • Recent Nominations

Recent nominations



Vanessa Edwards | Cook | C&S London & South

Vanessa is an unsung hero who embodies caring and going the extra mile frequently with her elderly tenants. Vanessa recently on behalf of one of an elderly tenants who was very stressed about an unreasonable parking fine, did an appeal for the tenant. The tenant had a parking notice from Dart Charge...

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Anthony Padmore | Polyteck - Contractor (Internal)

Anthony was very professional, polite and very experienced. Anthony showed empathy and understanding throughout his visit. He managed to get the repair resolved which the tenant and family are extremely grateful for. Anthony has shown tremendous collaboration, putting the customer first. This ...

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Paula Counihan | Outreach Support Worker | C&S Essex

Paula supported my Client JW in filling the forms and liaising with GP, DWP and myself, she gave JW all the support he needed. JW has no insight and has difficulty imparting with any information related to his mental health issues/ needs and how it is affecting his functioning. I am impressed how...

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Lucky Aigwi | Environment Caretaker | Property Services (Internal)

Job Adomah | Team Manager | Property Services (Internal)

Both Job and Lucky have gone over and above their daily responsibilities by providing cover over the Christmas holidays and weekends. We have a legal case where the resident is experiencing an on going roof leak and we have installed temporary solution which requires buckets being emptied daily. T...

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Lyn Hepburn | Outreach Support Worker | C&S Essex

Lyn has tried her best to assist us, however, it did not work out after many months. My wife and I have passed the issue into the hands of solicitors. We would still like to nominate Lyn as she has goven tremendous support for us both and she keeps on whittling away with a tremendous reserve of hidd...

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Andrew Forbes | Commercial and Marketing Manager | Business Support (C&S) (Internal)

Andy has worked tremendously hard on multiple care and support tenders whilst the directorate is going through restructure. He has been tireless and relentlessly positive in his approach, engaging with managers and services to create impactful, high quality tenders to both retain existing business a...

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Mark Barrett | Group Payments Manager | Procurement & Payments

I would like to nominate Mark for a WOW because it was late on a Friday when I was informed contractors had stopped work at a site due to non-payment of money, Mark could see I was stressed and he automatically offered assistance in resolving the issue. He was helpful and his assistance today ha...

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Elizabeth Cooknell | Specialist Support Worker - LTC | C&S South

Very helpful and kind in dealing with queries. Very efficient, always on time with appointments. Made a tremendous difference to me. Although I am 96 (and 3/4), she never made me feel that age (very rare these days). I cannot praise or thank her enough for her help and the results. First class.

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Lewis Mcrae | Trailblazer Mentor | C&S Essex

Lewis has been our caseworker for at least 10 months and has been a tremendous support and has worked hard in our support while we were going through out eviction process. Without him we would not have known which way to turn and we will be forever grateful to Lewis.

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Nicola Slattery Smith | Floating Support Officer | C&S Essex

Nicola has been a tremendous help to myself and my parents. She has helped my parents feel less vulnerable and safer around the home. She set up telecare, blue badge, setting up stair rails, smoke alarms and attendance allowance. Nicola excels in professionalism and acts with integrity on all level...

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Darryl Strawson | Support Worker | C&S London

Darryl helped me tremendously during a very difficult time having lost my ESA appeal. I was in a terrible state, but thankfully Family Mosaic and Darryl got me through the process. Darryl has helped me in numerous ways. I know I havent been the easiest of clients but despite this Darryl has remained...

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Michael Henry | Environment Caretaker | Property Services (Internal)

Tracey Clapham | Caretaker Supervisor | Property Services (Internal)

This is a really sad case. This morning, Michael the caretaker was going about his normal duties on the Kings Cross 10 Estates when he noticed a young lady who was crying, looking very dishevelled without any shoes, trying to get into one of our blocks. Something was not quite right and he approache...

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Samantha Lindo | Neighbourhood Manager | Resident Services - East (Internal)

I am nominating Samantha Lindo as she has assisted the team during the Summer when we had a staff member off for sick for 6 weeks. Samantha went into her colleagues work load every day and dealt with a high level of cases including general enquiries, estate service enquiries and ASB cases. She liais...

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