Recent nominations
  • Recent Nominations

Recent nominations



Vincent Cooper | Senior Technical Services Manager | Service Delivery (Internal)

Ian Winterflood | Head Mechanical & Electrical Compliance | Property Services (Internal)

This nomination is made on behalf of the Southwark Neighbourhood Managers: Our team have really appreciated all of the help and support that we have received from Ian and Vince throughout 2018. No matter how busy they are, or short-staffed their team is, Ian and Vince will always come back t...

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Sven | Polyteck - Contractor (Internal)

Ellie Day | Polyteck - Contractor (Internal)

Ellie, Russell and Sven stepped up to assist the Customer Relations Manager, Maggie Manga, to get an electric shower installed for a vulnerable resident, in one day. Their help meant that the customer could feel better about themselves and their speed of response allowed us to show how being human a...

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Harold Clucas | PCF Community Programmes (Internal)

I would like to nominate Harry for a WOW award to acknowledge his commitment to safeguarding a young woman and her unborn baby who are at risk of honour based violence. Harry has shown initiative and tenacity in bringing together and working with a range of multi-agency professionals in an attempt t...

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Lyn Hepburn | Outreach Support Worker | C&S Essex

On behalf of Jane Hurst, Tenancy Sustainment Officer at Uttlesford Council: "Yet another day when a tenant when a tenant has successfully progressed a Benefit Claim, on this occasion Universal Credit with the support of Peabody Drop In. Lyn Hepburn has again taken another tenant through ...

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Elliot Woolf | Customer Care Line Officer Repairs | Customer Services

I would like to nominate Elliot for the WOW awards as he is a credit to the customer care line team. He manages to resolves issues in a very timely manner and after numerous calls in relation to not having access to my gas meter, on my last call speaking to Elliot he managed to get this resolved...

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Steven Mercer | Team Manager | Property Services (Internal)

There are occasions when I need Steve's team to work beyond what they are required to do. A recent example of this is being on stand-by to be on site during the evening when we are testing light fittings. Whenever this occurs, Steve never fails to go beyond what is required to be helpful, to confirm...

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Lyn Hepburn | Outreach Support Worker | C&S Essex

Email received from Jane Hurst, Tenancy Sustainment Officer....... Yet another piece of testing work that Lyn has progressed. This was a slightly counterintuitive situation, but Lyn followed this up professionally and with care and attention. I am confident that this gentleman knows all that h...

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Michael Hyer | Application Support Analyst | Information and Technology (Internal)

In preparation for collapse of legal entity Gallions, we needed to remove suffixes from housing benefit reference numbers in three local authorities; Bexley, Greenwich and Tower Hamlets, which were inserted when Gallions was migrated onto QL because not enough was known at that time about how data w...

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Mehluli Ncube | Tenancy Sustainment Officer | Resident Services - West (Internal)

We had a very vulnerable tenant that was being exploited. We placed this person in temporary accommodation for her safety. Mehluli escorted her to the accommodation out of hours to ensure she got there safely and was settled in. He worked closely with Social Services to make sure that the case was p...

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Jodie Walker | Customer Care Line Officer Repairs | Customer Services

Jodie really empathized with me and bent backwards (did all she could) to ensure the repair in my property was done in a timely manner. She actually went out of her way to get things sorted and gave me a call back. This to me means she's not working just to earn a living but she actually loves her j...

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Jennifer Green | Neighbourhood Manager | Resident Services (Internal)

Jennifer has put in an enormous amount of effort to resolve a leak into a commercial tenancy in Pembury Circus. She has worked hard for more than a week to assist the commercial tenant and work with residential leaseholders to identify the source of the leak. She has been unfailingly polite and po...

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Grant Mcmanus | Outreach Support Worker | C&S Essex (Internal)

Grant is a dedicated member of staff and will help anyone when needing help. When I need help to process referrals for the floating support service he will step up and assist. He covers me when I am not in the Pitsea office or on annual leave and I feel confident in leaving him to assist our custo...

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Robert Hicklin | Receptionist | Information and Technology (Internal)

Peter Mcsherry | Information and Technology (Internal)

I would like to nominate Rob Hicklin and Pete McSherry for the work they have done together to ensure that all staff moving between offices have access cards for their new office in a timely manner. Rob and Pete have worked well together and almost all staff received their badges on their first...

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Patrick O'Brien | PCF Community Programmes (Internal)

Patrick O'Brien went above and beyond to provide a results focused experience for our resident. There was a leak in the bathroom of a property and the tenant was away from home. The leak was badly affecting the property below. Patrick O'Brien worked out of hours, when not contracted to. Patrick faci...

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Chelsey Smith | Customer Care Line Officer Repairs | Customer Services (Internal)

Lea Davis | Customer Care Line Officer Repairs | Customer Care Line (Internal)

Jamie Raymond | Customer Care Line Officer Repairs | Customer Services (Internal)

Lea, Chelsey and Jamie have joined our Self Serve Team in the CCL. They now manage our Self Serve Portal enquiries as well as taking inbound calls and emails. All three of them received training, to which they welcomed with open arms and they are now managing themselves to ensure the enquiries are p...

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Danielle Shurgold | Health & Housing Coordinator | C&S South

Danielle's role is to assist with timely safe hospital discharge and I am submitting this WOW nomination on behalf of a patient who Danielle worked with to facilitate a safe discharge back home. This is the thank you message that the patient sent to Danielle: "Hi Danielle, I should have sent...

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Mario Sarcone | Wates - Contractor

Mario did a phenomenal job at my property, several workers have been to my property before and haven't done what was requested, but Mario ensured he completed the job proficiently and in a timely manner. Mario blocked all my holes and removed all kickboards as asked, he was very friendly and built r...

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Sylvester Semper | Wates - Contractor

Sylvester carried out the work of repairing the front gate in a timely manner. I tested the work in completion and found everything in good order and to my full satisfaction.

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