Recent nominations
  • Recent Nominations

Recent nominations



Simon Jones | Service Delivery Building Surveyor | Service Delivery (Internal)

Simon is a very proactive surveyor and very often goes beyond his line of duties to help our customers. He also collaborates extremely well with other teams in order to conclude challenging cases to the positive completion. I would like to praise Simon's involvement in a very sensitive case. It was ...

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Lyn Hepburn | Outreach Support Worker | C&S Essex

On behalf of Patricia McConville, Social Worker, OAMH Team, Mental Health Unit, St Margarets Hospital Epping........ I am just writing to let you know how impressed I am with the standard of professionalism and hard work provided by Lyn Hepburn. Her work with GG has been efficient and effective....

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Simon Jones | Service Delivery Building Surveyor | Service Delivery

I would like to nominate Simon for a WOW award, I wish to thank him for all his support with my situation and orchestrating the works to my home so well. It's really appreciated and so unusual to find someone in his position who really cares about quality, standards, and has integrity.

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Brenda Mlalazi | Repairs Coordinator | Service Delivery

I had reason to contact your complaints department with connection to an ongoing repair that was reported in February 2018 and completed in October 2018 after 5 attempts to rectify the problem and several incidents of the operatives not attending. I raised complaint against the work carried out by ...

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Delphine Teh | Complaints Officer | Customer Services

I had reason to contact your complaints department with connection to an ongoing repair that was reported in February 2018 and completed in October 2018 after 5 attempts to rectify the problem and several incidents of the operatives not attending. I was forced to raise a complaint against the work...

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Charlene Nevins | Complaints Officer | Customer Services

I had reason to contact your complaints department with connection to an ongoing repair that was reported in February 2018 and completed in October 2018 after 5 attempts to rectify the problem and several incidents of the operatives not attending. I was forced to raise a complaint against the work c...

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Simon Jones | Service Delivery Building Surveyor | Service Delivery (Internal)

Simon always goes the extra mile when dealing with colleagues and residents and this was very evident recently with 3 Care & Support cases where it was evident that Simon went above and beyond. We've worked with Simon on a number of projects and he shows the same commitment and dedication to all...

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Kate Poyser | Team Manager | C&S South (Internal)

Kate is a really proactive manager in Pathways. She constantly seeks out opportunities with other organisations, voluntary and statutory, to provide the best support to the adults who use our service. She goes above and beyond for all of us at Pathways. Kate has a 'can do' attitude and genuinely bel...

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Marjorie Mbulo | Neighbourhood Manager | Resident Services - East

Marjorie is very caring and very supportive with her Team east Team 1. Recently I received an email from a resident see below that was very satisfied with the service she received and immediate response she received from Neighbourhood Manager, Marjorie Mbulo. To note Marjorie was also covering this ...

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Craig | Operative | Breyer - contractor

Miss Asia White called in today because she has never come across such a professional and competent operative showing a level of experience to such a high standard. She advised that she cannot give more of a good recommendation for him as he was fantastic at the job, and went above and beyond for he...

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Samba Coulibaly | Environment Caretaker | Property Services (Internal)

I would like to nominate Samba for his hard work, dedication and providing good level of service to our customers. The standard of cleaning on the estate has improved a lot and the residents are very satisfied with his work. Samba is very caring and never tired of assisting the residents, most espec...

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Ricardo Bushell-Auguste | Customer Services Officer | Resident Services (Internal)

Ricardo is an absolute star and a credit to Peabody - he goes out of his way to ensure excellent customer service for our residents, including liaising with contractors to advocate on behalf of residents to ensure their repairs are carried out quickly and efficiently to the standard we would all exp...

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Quentin Graham | Operative | Wates - contractor

Ms Sutherland was very impressed and grateful for the standard of work the operative achieved with repairing her kitchen door. She advised she didn't even have to tidy up afterwards and is very happy with the work.

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Marco Ferdenzi | Caretaker | C&S London (Internal)

Marco has been very effective in the caretaking of 3 schemes in his on site in Hackney. Marco will maintain the health and safety of the schemes by reporting any communal repairs, completing daily tasks such as minor repairs and repairs We are obligated to do in tenant properties and recording in...

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Simone Nelson | Housing Officer | C&S London

The reason for my nomination for Simone is that she is a great asset to Peabody, she is on hand to complete all issues that we may raise with her with regards to the people we support, she has interaction with the people that we support which helps in building working relationship and trust with the...

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Billy Lee | Multi-Trade Apprentice | Peabody Group Maintenance (Internal)

Billy Lee is a 3rd year apprentice and has recently won the Training Trust Learner of the Year. Billy was nominated by all three people - manager, liaison officer and college lecturer. His liaison officer's nomination is below: Billy always has a smile, with a very positive attitude. He is popul...

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Ashleigh Corlis | Resident Sales Executve | Sales & Marketing (Internal)

It is an absolute pleasure to nominate Ashleigh Corlis and if I could I would nominate her everyday. Not only does she provide support to her work colleagues, old and new, she also goes out of her way to ensure that she delivers on her promises to our leaseholders and her colleagues. Ashleigh ...

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Michael | Polyteck - Contractor

Connor | Operative | Polyteck - contractor

Two operatives attended today to carry out electrical works for Mrs Perry. She said Michael and Connor were the best workers she had ever had in her home - she found them nice and polite, she was happy they tidied up after themselves, they were easy to work around and nothing was too much trouble. S...

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Graham Towse | Maintenance Manager | C&S South (Internal)

Graham is a real asset to Pathways and other sites that he manages. He always goes above & beyond to respond to all maintenance issues and to keep Pathways looking homely, safe and comfortable. Graham has been brilliant in keeping Pathways voids at zero by getting void work completed with an...

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Peter Arthur | Environment Caretaker | Property Services (Internal)

I visited Lavington Mansions, I was greeted by Peter and he showed me around the building from the roof with solar panels to the bin store rooms. Peter was very knowledgeable about this property. He was very pround of this building and standard of cleaning was exceptional. I think Peter deserves a W...

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Simon Jones | Service Delivery Building Surveyor | Service Delivery (Internal)

I would like to nominate Simon Jones for the exceptional job he completed for the residents of New College Mews. This was a very difficult situation where 4 residents had experienced a leak into their properties. This had happened on a number of occasions over a number of years but this was, by far,...

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Lyn Hepburn | Outreach Support Worker | C&S Essex

Email received from Jane Hurst, Tenancy Sustainment Officer, Uttlesford Council: "I would like to bring your attention to a situation that Lyn Hepburn has been working with us on. We have had a tenant who needed, and still needs support to tackle arrears on his Rent Account. Lyn first sup...

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Kelly Smith | Senior Environmental Operative | Environmental Services

Kelly Smith and her Team - Externals Mobile Caretaking Team - recently received good feedback from a resident: Hi Frank, Happy new year to you and your family. I just wanted to give you some feedback as l think the new people who are doing the cleaning and the trimming of the common areas a...

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Isabel Daddey | Building Surveyor | Service Delivery

Isabella and Hayri came to my property. They were professional and approachable. They listened to my concerns and responded professionally. The work was carried out to a good standard. They have been very flexible in accommodating my needs.

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Natasha Finesilver | Handy Service Planner | Service Delivery (Internal)

A huge thank you to Natasha for her efficiency and assistance with a case that I have been trying to get results with from another team for a while with no result. Because of her rapid communication, I was able to obtain a very quick turn around to have my request resolved in no time and which has l...

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Alan Robertson | AJS Ltd - Contractor

Today a gentleman, Alan (electrician), attended my property to carry out an electrical inspection of my night storage heater in the hallway, having reported that it was giving of unbearable fumes since moving in September 2015. A number of electricians have previously attended and were unable to ide...

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Stephen Momrelle | Breyer - Contractor

The service I received from Stephen was excellent, a total professional. The work carried out was to a high standard. I am very happy and Stephen needs to now how thrilled I was with the work carried out. 10 out of 10!

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Simon Jones | Service Delivery Building Surveyor | Service Delivery (Internal)

I would like to nominate Simon for going above and beyond in assisting with a urgent case at one of our properties in North London that requires a large volume of works to get the property back to a liveable standard. Processes are in place in which these works could have been delayed for a further ...

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James Sangster | Superviser | Smith & Byford - contractor

Tom | Operative | Smith & Byford - contractor

I have great pleasure in writing this complimentary message to these two gents who attended my home for an ongoing job, which had not previously been completed to satisfaction. James Sangster and Tom, thank you both so much for your work ethics and your commitment to doing the right thing in int...

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TSG Team | Operatives | TSG - Contractor

Ms Hawaizi advised that the operative who attended to fix her boiler today was very good. She was very happy with the service he provided she said he has done a marvellous job and has fixed her boiler. She said he was very quiet and tidied up after himself. She is very impressed with his standard of...

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Susan Barham | Phone operator | AJS - Contractor (Internal)

After speaking with Susan today, as per usual she has gone above and beyond for one of our residents today. She advised an appointment was impossible, and then worked it out for the desperate resident so that she was able to accommodate the resident's needs. She worked above and beyond the standards...

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Lee Ellis | Wates - Contractor

- He was very hardworking, did an excellent job twice in my property. Had to come back to finish the job. He cleaned up after and made sure I was happy with the job (KW) - He arrived on time and completed the job to a high standard. He was very thorough in his work and I am very pleased. The door...

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Patrick Obi | Post Inspector | Service Delivery (Internal)

I wanted to take the time to say surveyor Patrick is an absolute pleasure to work with. He always exhibits such a high level of workmanship, my voids always come back at such a great standard and even if {rarely} there are any issues Patrick takes it on, responds swiftly and gets it dealt with. ...

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Samantha Lindo | Neighbourhood Manager | Resident Services - East (Internal)

I am nominating Samantha Lindo as she has assisted the team during the Summer when we had a staff member off for sick for 6 weeks. Samantha went into her colleagues work load every day and dealt with a high level of cases including general enquiries, estate service enquiries and ASB cases. She liais...

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Robert Hicklin | Receptionist | Information and Technology (Internal)

There have been problems with the cheque scanning system since the merger. Rob has gone over and above his standard duties, (as he always does), In this instance saved my time by listing all cheques received onto a spread sheet, to enable me to do my job in the most efficient way. Rob's understandin...

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Elaine Davies | Business Support Manager | New Business (Regeneration &Partnership) (Internal)

Kevin Velez Tabares | Business Support Officer Dev & Sales | New Business (Regeneration &Partnership) (Internal)

Sophie Woosnam | Procurement Coordinator | Delivery (Internal)

Vanya Dyer | Resident Sales Coordinator | Sales & Marketing (Internal)

Suzan Huckle | Senior Business Support Officer Dev & S | New Business (Regeneration &Partnership) (Internal)

The Business Support Team have been fantastic in their support of the Resident Sales Team. While we've been dealing with an extremely high volume of work and staff shortages, the help provided by Elaine's team has been invaluable in ensuring we are able to meet deadlines for allocations and keep on ...

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Customer Care Line Team | Customer Care Line

I found the CCL team to be incredibly efficient and very communicative. They constantly kept me updated and were always polite and so helpful. They all deserve to be recognised for their very high standard of work. I would like to nominate the team for the WOW award.

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Lee Ellis | Wates - Contractor

Lee came out today to correct a job, his work is to a very high standard, I'm feeling much better and less stressed because of it. He definitely has the WOW factor. Thank you.

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T&T Joinery & Building Solutions | Operatives | Wates - contractor

I am extremely happy with the standard of work carried out by these sub-contractors. They are polite, flexible and have a "can do" attitude. It makes a refreshing change from the usual workmen that are sent on jobs to carry out repairs. I would thoroughly recommend these guys for the WOW A...

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Allen Davies | Mears - Contractor

He is very highly recommend to carry out work for Family Mosaic. He went out of his way to get the job finished and finished his work to a very high standard and even helped out to re-plumb the washing machine in and helped putting things back in the kitchen which were moved so he could carry out hi...

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