Recent nominations
  • Recent Nominations

Recent nominations



Alison Bond | Senior Gardener | Environmental Services

Alison is a newly recruited Senior Gardner for Parkside, Lewisham, whom from the start has shown great professionalism and gardening skills. She is also a terrific team player who ,working together with caretaking team has literally transformed Parkside's landscape. Recently , Alison and her team...

Read the full nomination

Sharon Mitchell | Application Support Analyst | Enterprise Applications Support (Internal)

CCL had taken an emergency call from a resident but a request could not be sent to the contractors due to conflicting system information. Another team had attempted to resolve the issue but were unsuccessful so a service desk incident was raised. Sharon was brilliant in resolving this urgently and m...

Read the full nomination

Alison Pidgeon | Specialist Support Worker | C&S London & South

Alison Pigeon has been my Support Worker since she returned from Maternity Leave. In the short time she has been supporting me she goes the extra mile, she helps me with my letters (correspondence) along with dealing with bills and appointments. Due to my Mental Health and dyslexia I struggle with ...

Read the full nomination

Sheldon Shillingford | Surveyor | Property Services

I believe that Sheldon goes above and beyond his duties as a Peabody employee when dealing with residents. While my time has been short working with Sheldon you can really see that he cares and values what every single resident has too say and he will try his upmost best to cater to all there needs....

Read the full nomination

Vincent Cooper | Senior Technical Services Manager | Service Delivery (Internal)

Ian Winterflood | Head Mechanical & Electrical Compliance | Property Services (Internal)

This nomination is made on behalf of the Southwark Neighbourhood Managers: Our team have really appreciated all of the help and support that we have received from Ian and Vince throughout 2018. No matter how busy they are, or short-staffed their team is, Ian and Vince will always come back t...

Read the full nomination

Lucky Aigwi | Environment Caretaker | Property Services (Internal)

Job Adomah | Team Manager | Property Services (Internal)

Both Job and Lucky have gone over and above their daily responsibilities by providing cover over the Christmas holidays and weekends. We have a legal case where the resident is experiencing an on going roof leak and we have installed temporary solution which requires buckets being emptied daily. T...

Read the full nomination

Adejuwon Adeoba | Floating Support | Care & Support (Internal)

Rachel Nickels | Customer Care Line Officer | Customer Care Line (Internal)

Rachel went above and beyond in resolving a tenants issues whereby a contractor took the tenants own scaffolding boards with them when they left the site. She kept the tenant calm while making several queries to various departments before finding the result and relaying the information back.

Read the full nomination

Maureen Arthur | Financial Wellbeing Advisor | Finance (LC&C)

I would like to nominate Maureen, She has assisted me a number of times over the years. I have always been impressed by her expertise and professionalism. This time she helped me at extremely short notice and I know how hard she works so I was truly grateful. The input she gave me was incredible and...

Read the full nomination

Julia Syrad | Homeownership Relationship Manager | Resident Services (Internal)

Julia is one of the most supportive, proactive and knowledgeable colleagues I have worked with in nearly 10 years here. When I started a new role, Julia went above and beyond not only supporting me but the rest of the organisation whilst I found my feet. She still continues to mentor me and provide ...

Read the full nomination

Paige Cox | Customer Care Line Officer Repairs | Customer Services

I am incredibly proud of the work Paige has done this morning. We have an Out of Hours Services on Saturdays and were particularly short staffed on this day. With it also being the coldest day of the year so far, we received lots of emergency calls from residents without heating and hot water. Paig...

Read the full nomination

Jenna Marling | Coordinator/Planner - Responsive Repairs | PGM (Internal)

I would like to nominate Jenna Marling for a WOW award. My reasons for this is she has made a measurable impact over the past two months since joining PGM as a work planner. Her enthusiasm, positivity and ambition to provide a peerless customer service has energised the team. Her selflessness and...

Read the full nomination

Tracie Sharkey | Outreach Support Worker | C&S Essex

I would like to thank Tracie for all that she has done to help my brother and the family. His life has been completely turned around and he is eating properly and is much healthier than he has been for years. Her holistic approach has had a huge impact. It is a miracle that he let her into the f...

Read the full nomination

Clive Senkatuka | Trainer/Coach Peabody Direct | Resident Services (Internal)

I would like to nominate Clive Senkatuka for the time and effort that he has put into the training of Peabody Direct with the recent change of raising repairs to the new PGM Super Group. Clive has had to cascade training to Peabody Direct at short notice with this new process of raising repairs. H...

Read the full nomination

Clare Gooding | Personal Assistant to Director | Human Resources (Internal)

Anita Seabridge | Head of Data & Information | Human Resources (Internal)

I want to nominate Clare and Anita for the incredible work they have done to ensure that as many employees as possible were able to access flexible benefits last month. After learning about the short turnaround times and the hours and lengths these two went to to ensure that employees were given a...

Read the full nomination

Rajwinder Kaur | Administrative Support Officer | Finance (Internal)

Rosie (Rajwinder) joined Peabody in March and has shown exceptional learning abilities and compassion. She has been tasked with supporting new claimants on Universal Credit and has taken on broad responsibilities in a short period of time. On behalf of many grateful tenants and her colleagues I wou...

Read the full nomination

Steven Mercer | Team Manager | Property Services (Internal)

Steve stepped in to assist at very short notice when two vulnerable elderly residents needed assistance. The residents had been admitted to hospital but were medically fit for discharge however unable to return to their properties as their keysafe had been vandalised. Steve went out of his way to as...

Read the full nomination

Tim Adair | Construction Inspector | Development (Internal)

When I was faced with trying to get a brochure signed off with accuracy ready for sales launch during the Development Manager's absence, Tim went above and beyond the call of duty to assist. He collated plans, checked plots on site, took photos, redrew plans, and stayed up until 1:30 am all in the n...

Read the full nomination

Carmella Obinyan | Maternity Champions Manager | Subsidiaries - Old Oak & Charlton (Internal)

I have decided to nominate Carmellla Obinyan because her motivation, support, understanding and passion for the work she does has set an example on me and all the Maternity Champion team. Also the feedback that has been given by the residents in our community on how helpful she is been and how th...

Read the full nomination

Tatum Quinn | Trailblazer Manager | C&S Essex (Internal)

As a team we feel Tatum deserves recognition for her hard work, please see below all of the team's words below and why we have submitted a nomination. Lewis McRae Tate has been a fantastic manager for the Trailblazer Project, she has always made herself available to the team to give advice and...

Read the full nomination

Alya Din | PA to Executive Director Care & Communities | PCF Business Support & Programme Mgt (Internal)

Alya provided an exceptional service back to IT, this was a short notice exercise with clarity and process that has had an amazing impact on a very ambitious project. We are grateful for her responsiveness and ability to support the organisation's wider needs. Alya is a true asset!

Read the full nomination

Khalid Fysal | Employment Advisor | PCF Community Programmes (Internal)

A young resident waiting to speak to Khalid Fysal in the reception area of his Leyton office, was approached by two young men who requested that he go outside and speak to them. Noticing that the resident was reluctant to do so, Khalid instructed him to come and sit beside him behind the reception d...

Read the full nomination

Scott Lloyd | Outreach Support Worker | C&S Essex (Internal)

I have the pleasure of being Scott's Manager. Today I received a lovely email from a Housing Options Officer at Castle Point Council in Essex regarding a case he has been working on. I feel Scott deserves some recognition for his excellent customer service. Previous to this case, Scott has just had ...

Read the full nomination

Jeb Andrews | Asset Database Manager | Asset Management & Strategy (Internal)

As one of many major systems projects we are currently working on, the successful rollout of Keystone is very import to the new organisation. Jeb has been instrumental in getting us to where we are and is key to the overall success of the project. He is reliable, always willing to help and is a valu...

Read the full nomination

Telsa Walker | Floating Support Worker | C&S London (Internal)

This is a joint nomination from a customer and myself. Telsa works consistently hard with all her customers but has achieved very positive outcomes with one in particular, who, without Telsa, would never be living independently in her own flat at this moment. Over two years ago, Telsa's customer...

Read the full nomination

Shoreditch Support Floating Support Team | C&S London (Internal)

This should also include the value "Ambitious for our customers, communities and organisation". Grace and I would like to thank our staff for their extraordinary efforts over the past year, which was particularly challenging - not least due to many significant staff changes. Our team wa...

Read the full nomination

Adegboyega Lamuye | Service Desk Analyst | Information and Technology

We are developing a new function within IT and Ade stepped in at short notice to provide support to this new approach. He stepped in to do a technical audit of approx. 60 workstations in order to make sure that we were able to provide the new technology to the business. Ade was a pleasure to work w...

Read the full nomination

David Roper | Information and Technology (Internal)

David has gone above and beyond to provide an excellent customer service to the finance department over the last few months as part of his work on the Bluebox implementation project. Thanks in a large part to his excellent attitude the Bluebox project is going live this month, resulting in significa...

Read the full nomination

Bella Belfon Rose | Reception Team Leader | Information and Technology

At very short notice, I came to the Albion House office following concerns about my elderly grandmother's heating. Bella was very calm and professional in her approach and assured me that the on-going matter would be resolved. She then went onto speak with one of the advisors to move the matter forw...

Read the full nomination

Steven Humpherson | Service Support Technical Lead | Information and Technology (Internal)

Recent changes to IT security have meant that the temporary accounts our Temp Receptionists use are no longer available for use. A solution has been agreed but is still a work in progress. In the meantime, I have had a number of Temp Receptionists who need to log on at short notice. Steve has wor...

Read the full nomination

Jacqui Fenton-Smith | Support Worker | C&S London (Internal)

Jacqui is very good at problem solving and she will make it her personal goal to provide solution to problems at short notice. Last month the team was preparing for customers Winter Warmer event that was due to take place on the 20th Oct, 2017 at the Haggerston community Centre in Hackney. With a lo...

Read the full nomination

Andrew Goodman | Empty Homes Manager | Service Delivery (Internal)

Andrew stepped up at very short notice (hours) to support a key Northgate project workshop by providing a walk through of the Northgate voids process. His knowledge, insight and ability to appreciate all the perspectives in the room ensured that his colleagues who currently work with QL were able to...

Read the full nomination

Lorraine Male | Payroll Accountant | Financial Services (Internal)

Payroll has been very short staffed in last 2-3 months. Lorraine, as well as doing her normal day to day work, has stepped in to help us to process payroll so employees have been paid correctly and on time. She has gone well above her job role.

Read the full nomination

Tracie Sharkey | Outreach Support Worker | C&S Essex

It is necessary for me to outline the circumstances that brought Tracie and I into contact. I am 67 years of age and having worked everyday since the age of 15, I have no knowledge whatsoever of this countries Dickensian benefits system. After a recent serious illness and extended stay in hospital i...

Read the full nomination

Olanrewaju Makinde | Building Surveyor | Service Delivery (Internal)

Gozen Ekrem | Translator | Resident Services - East (Internal)

Ellis Devonish | Neighbourhood Manager | Resident Services - East (Internal)

One of our Turkish residents recently suffered a leak in her property while she was on holiday, the source of which was not discovered for 2 months. Gozen dealt calmly and effectively with the residents and their family members who often came into our Arcola Street Office. She was able to translate...

Read the full nomination

Elaine Davies | Business Support Manager | New Business (Regeneration &Partnership) (Internal)

Kevin Velez Tabares | Business Support Officer Dev & Sales | New Business (Regeneration &Partnership) (Internal)

Sophie Woosnam | Procurement Coordinator | Delivery (Internal)

Vanya Dyer | Resident Sales Coordinator | Sales & Marketing (Internal)

Suzan Huckle | Senior Business Support Officer Dev & S | New Business (Regeneration &Partnership) (Internal)

The Business Support Team have been fantastic in their support of the Resident Sales Team. While we've been dealing with an extremely high volume of work and staff shortages, the help provided by Elaine's team has been invaluable in ensuring we are able to meet deadlines for allocations and keep on ...

Read the full nomination

Sebastian Allen-Xuereb | Support Worker | C&S London

It is with great pleasure that I would like to recommend Mr Sebastian Allen Xuereb for the Family Mosaic and Peabody WOW award. From the time I have known Mr Xuereb he has always put his clients and patients care above his duties as a mental health key worker. One of the main things I am gratef...

Read the full nomination

Christian Gonzalez | Incomes Officer | Finance - Landlord, Care & Comm (LC&C)

I was advised by my new homes officer about 6 weeks after I moved into my new home that Family Mosaic had not received my direct debit authorisation. He was not particularly helpful, and when I followed up my conversation with him via email, I got his out of office. Eventually my queries about the s...

Read the full nomination

Chelsea Hill | Customer Care Line Officer Repairs | Customer Services

Chelsea is polite and warm when communicating. She listens very well to complaints and request for repairs. When due a call back, she always calls back. She can always calm you down and is very good at solving problems presented. She is never sarcastic or short with you, she's always understanding a...

Read the full nomination

Simon Jones | Service Delivery Building Surveyor | Service Delivery (Internal)

Recently a vulnerable tenant of mine had a major flood within her home due to blocked drains and issues with her plumbing. This had been an on-going issue for some time and was never fully resolved. I was in the area when I received the General Enquiry from CCL re the leak and I visited the tenant...

Read the full nomination

Demoi Smith-Workes | Housing Management Admin Apprentice | Resident Services - West (Internal)

The Family Mosaic Wellbeing Network created a programme of events for staff to mark mental health awareness week in May - from lunch and learn sessions, to walking groups, to workshops on various topics including mental health, financial wellbeing, difficult conversations, etc. It was a large pr...

Read the full nomination
More Nominations