Recent nominations
  • Recent Nominations

Recent nominations



Cathy Bryant | Coordinator | Service Delivery

I am a Peabody tenant and a full time carer to my son who is severely disabled. Cathy Bryant has been helping me over the last 6 months to make substantial and necessary adaptions to our home due to the nature of my sons disabilities. I honestly could never thank Cathy enough for her hard work and...

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Cathy Bryant | Coordinator | Service Delivery

My three children and I have been Peabody residents for nearly five years and were placed in our current home on medical grounds due to my oldest son, Sidney, being severely disabled both mentally and physically. He has a chromosome deficiency and unfortunately is the only known carrier of this con...

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Debbie Tween | Outreach Support Worker | C&S Essex

Debbie is being nominated after receiving a thank you card from the parents of an ex customer who has been seen on an ad hoc basis in relation to her benefits. "Dear Debbie, Just a note to let you know how grateful we are for the help and support you give our daughter. We thinks its wonderful...

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Anne Harris | Financial Inclusion Officer | Finance LC&C

Anne Harris has been so helpful and supportive to me. I don't know what I would have done without her. She helped me apply for PIP which was successful and has helped me with various appeals to do with my ESA claim, one of the results of which has meant that I have been paid about £10,000 ...

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Deborah Bolam | Trailblazer Mentor | C&S Essex (Internal)

Deborah has worked with a customer who is notoriously hard to engage with or gain trust. Deb never gave up with EM, she worked so hard to forge a trusting relationship and open doors where all others could not. EM has been in the system since a child in care and now, in her 30's, still required help...

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Jane Fishwick | Caseworker | C&S Essex

I would love to nominate Jane Fishwick for this award, she has totally restored my faith in human nature. I had been going through hell with my benefits and help for housing . As I suffer with bipolar and severe anxiety along with other many other ailments. I was totally suicidal and was constantly ...

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Hayley Colman | Customer Relationship Manager | Property Services (Internal)

Justin Kirby | Surveyor | Property Services (Internal)

Therisa Tidy | Senior Tenant Advisor | Resident Services (Internal)

Allan Ronald | Responsive Repairs & Voids Manager-South | Property Services (Internal)

Max Panzavechia | Neigbourhood Services Officer | Resident Services (Internal)

Kevin Bartlett | Clerk Of Works | Property Services (Internal)

Daniel Cordiner | Tenant and Family Services Manager | Resident Services (Internal)

Shaha Alam Kha | Building Surveyor | Property Services (Internal)

Sussana Danquah | Welfare Benefits and Tenant Support Administrator | Resident Services (Internal)

I just wanted to take this opportunity to thank you all for the amazing work that has been completed 138 Kentlea Road, without the dedication and support that I receive from colleagues none of this would be achievable. From me receiving this case on the 25th January, to the blitz clean starting on t...

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Lewis Mcrae | Trailblazer Mentor | C&S Essex (Internal)

Both myself and several other agencies believe that Lewis saved this young woman's life. MW was suffering severe domestic violence (DV) and was homeless...at one point she had a hole bitten from her cheek. She was reluctant to press charges or attempt to flee. Lewis worked gently and closely with he...

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Anthony Freeman | Tenant and Family Support Officer | Resident Services (Internal)

AVW is severely disabled and Tony's persistence with the hoarding project and getting his home deep cleaned by Clearway will help him to cope and will have a significant impact on his life. It will enable him to maintain his home appropriately in the future. Tony worked tireless with social care to...

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Patrick Richmond | Incomes Officer | Finance (LC&C)

I was in rent arrears to a level that I could not cope. On top of this there was health issues. Mr Richmond really persevered with me. Through communication, we agreed an amount that I would pay each month in addition to the rent. He was right on the ball. Never failed to ring me if the I was late a...

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Maureen Arthur | Financial Wellbeing Advisor | Finance (LC&C)

I was referred to Maureen Arthur because I was in rent arrears and chronic poor mental health had led me to be avoidant in dealing with it. At the time I came to Maureen's attention my overall debt problems were making me feel so hopeless I was ideating about suicide as the only way out. Maureen who...

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Annette Dalrymple | Incomes Officer | Finance (LC&C)

I wish to nominate Annette Dalrymple for the WOW! Award, in sincerest gratitude for her incredibly diligent service. Annette's work is undoubtedly characterised by sincerity and a boundless passion to help her customers. Annette exceeded her call of duty by reaching out to external organisations on...

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Bernard Duffy | Environment Caretaker | Property Services

Bernie Duffy, provided great customer service when a severe water leak occurred at Muriel Street on The Kings Cross Estate. Bernie on two occasions stayed at work until 20.30hrs to assist the tenants and Thames Water: he helped to provide bottled water and advice to the tenants and he went above and...

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Melvyn Drozario | Wates - Contractor

- I am very pleased with the work carried out today, especially as I know how difficult the lock has been. Melvyn is very friendly and would definitely recommend him. Great job! C.M. - Melvyn has been very professional and patient even when there was confusion with the work ordered. He spent cons...

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Melvyn Drozario | Wates - Contractor

- He completed the job with an element of care for customer needs, skilfully and went beyond basic requirements. Roy J - Melvyn did a great job fixing my lock, very happy and grateful with his attendance. T Reid - Wates fixed problem even though lock is obsolete, he improves, fixed the problem...

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Grace Lungu | Support Worker | C&S London

Two WOW nominations from customers for Grace Lungu both in the space of a few weeks! B. thanked Grace for help with attendance allowance and serious rent arrears. B has enduring mental health problems and needed patient and sensitive support throughout. B is the carer for her severely mentally i...

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Bianca Pagnello - Boyce | Homeownership Relationships Manager | Customer Services (Internal)

Bianca has recently helped me in pursuing access for the required repairs and minor works in a property. She has been understanding and patient and persevered with liaison with customer in order to progress the long outstanding case. Thank you Bianca!

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Stephen Dickson | Tenant Advisor | Resident Services - West (Internal)

Stephen is a great, helpful and dedicated tenancy Sustainment Officer. He has recently helped me in pursuing access for the required repairs and minor works in a property. He has been understanding and patient and persevered with liaison with customer in order to progress the long outstanding case. ...

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Karla Simpson | Neighbourhood Manager | Resident Services - West (Internal)

Karla has been personally involved in the clearance of one of her tenanted properties. The tenant was a severe hoarder Karla was on site for 3 days to sort through, dispose of rubbish, pack and store the tenant's belongings to allow property renovation work to take place.

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