Recent nominations
  • Recent Nominations

Recent nominations



Felicity Hunt | PCF Community Programmes

Following an incident at the Pembury Centre on the 4 February, which involved a serious water leak, Felicity was informed and upon inspecting what seemed like a potentially sensitive matter I observed leadership at its best.Whilst remaining calm, focused and in control, Felicity immidiately began re...

Read the full nomination

Laura Mansfield | Outreach Support Worker | C&S Essex (Internal)

Sophie Osborne | Outreach Support Worker | C&S Essex (Internal)

I would like to nominate both Laura Mansfield and Sophie Osborne for the outstanding piece of work carried out today. Whilst outside our building they spotted a lady (ex customer) in her mobility wheelchair not looking very well. They approached her to see if she was OK and she tried to assure th...

Read the full nomination

Harry Brown | Customer Care Line Officer | Customer Services (Internal)

Harry was so brilliant today as always. He had the hardest call from a really difficult person and overhearing him speak on the phone was so inspiring, as you could hear in his voice he wanted to help so badly, but due to circumstances out of his control he wasn't able to. He listened to everything ...

Read the full nomination

Kharma-Sel Barrowclough | Neighbourhood Manager | Resident Services - West

William Petts-Dunbar | Neighbourhood Manager | Resident Services - West

Will and Kharma were in a café on Walworth Rd when a stranger fell back off his seat. Will and Kharma checked to see whether the man was okay, as they believed he had hit his head on the wall as he fell. They tried to help him up but the man was unresponsive. They shined a torch light into th...

Read the full nomination

Marjorie Mbulo | Neighbourhood Manager | Resident Services - East (Internal)

I nominate Marjorie as she has demonstrated great focus, integrity and amazing collaborative working. Marjorie had been managing a challenging anti-social behaviour case in which two sets of neighbours continued to make serious counter allegations against each other and the high profile case has...

Read the full nomination

Michelle King | Neighbourhood Manager | Resident Services - West (Internal)

Joanne Hall | Senior Neighbourhood Manager | Resident Services East (Internal)

Following a serious incident in which a car had driven through one of our Essex Community Centres, Essex Neighbourhood Managers Joanne Hall and Michelle King were amongst some of the 1st responders, managing communications to a number of angry//upset/frightened residents & homeowners. Joanne ...

Read the full nomination

Thandice Bowen | Incomes Officer | Finance (LC&C)

Thandice Bowen (as my income officer with Peabody), helped me after I ran into serious problems concerning my rent arrears. As a result, my family and I found ourselves being threatened with homelessness, which contributed towards my becoming extremely ill and nearly losing my life. Despite the pres...

Read the full nomination

Daniel Davies | Building Surveyor | Property Services

Dear Daniel - l want to compliment your helpful service in the roof repair/internal remedial works at my flat the last fourteen weeks. You promptly came out, surveyed the repair and provided a detailed plan as to how the repairs would be completed. You take your work seriously and it shows. ...

Read the full nomination

Michelle King | Neighbourhood Manager | Resident Services - West (Internal)

Michelle dealt with an incident that occurred at the King Edward Centre whilst I was on annual leave that was over & above her job role she took action & contacted all the relevant groups & got the issue fixed. She kept her phone on all weekend so that she was contactable & made a...

Read the full nomination

Denise Monk | Outreach Support Worker | C&S Essex

Laura Mansfield | Outreach Support Worker | C&S Essex

I would like to nominate two of my staff, Denise Monk and Laura Mansfield, due to a recent they carried out and the subsequent potential saving of a life. They both carry out assessments into our Outreach Support Service for the Basildon area. They visited with a gentleman who we had been told by...

Read the full nomination

Steve Gibson | Team Manager | Estate Services (Internal)

Steve Gibson has been a huge support to me as a Neighbourhood Manager on all my estates and has worked with me for many years, Sometimes as a Neighbourhood Manager you are on estates with serious issues and work alone. Steve has supported me numerous times by being there on site with me when major i...

Read the full nomination

Lewis Mcrae | Trailblazer Mentor | C&S Essex (Internal)

Both myself and several other agencies believe that Lewis saved this young woman's life. MW was suffering severe domestic violence (DV) and was homeless...at one point she had a hole bitten from her cheek. She was reluctant to press charges or attempt to flee. Lewis worked gently and closely with he...

Read the full nomination

Maureen Arthur | Financial Wellbeing Advisor | Finance (LC&C)

I was referred to Maureen Arthur because I was in rent arrears and chronic poor mental health had led me to be avoidant in dealing with it. At the time I came to Maureen's attention my overall debt problems were making me feel so hopeless I was ideating about suicide as the only way out. Maureen who...

Read the full nomination

Anthony Francis | Environment Caretaker | Property Services (Internal)

Tina Clark | PCF Community Programmes (Internal)

Tony is an exceptional caretaker on Pembury Estate. He always willing to help the residents and his fellow teammates . Tina Clarke is a great facility assistant in Pembury Circus who is always helpful, kind and considerate . On 14 of February 2018 a tragic incident occurred whereby the con...

Read the full nomination

Lyn Colman | Rehousing Officer | Resident Services (Internal)

A massive thank you Lynn. Following a serious incident that involved my 13 year old granddaughter Lynn spoke to the police, reassured Lucy and took her home to make sure she stayed safe.

Read the full nomination

Carly Foley | Neighbourhood Manager | Resident Services (Internal)

I went with Carly to visit one of our challenging estates in Southwark. Carly met a resident there, by chance. Carly remembered her and the resident greeted us warmly. We were in a public, communal space, so she asked after the resident. Carly builds rapport easily with people and the resident trust...

Read the full nomination

Alan Robertson | AJS Ltd - Contractor

Today a gentleman, Alan (electrician), attended my property to carry out an electrical inspection of my night storage heater in the hallway, having reported that it was giving of unbearable fumes since moving in September 2015. A number of electricians have previously attended and were unable to ide...

Read the full nomination

Allan Ronald | Responsive Repairs & Voids Manager-South | Property Services (Internal)

We had a major leak at one of our leasehold buildings which was seriously affecting the communal area and residents' flats. Allan attended swiftly and did not leave until the source of the leak was found. He has been working continuously to put a plan of action into place to remedy the leak urgently...

Read the full nomination

Lynn Mulindwa | Incomes Officer | Finance (LC&C) (Internal)

I would like to nominate Lynn Mulindwa for a WOW award for her outstanding efforts made with one of my tenants who was facing eviction for rent arrears. The tenant was struggling with mental health and not engaging with me or his Tenancy Sustainment Officer. On 18 October I approached Lynn for some...

Read the full nomination

Isaac Oluwaniyi-Asaaju | Senior New Homes Officer | New Homes

I am a registered disabled residents living in one of Family Mosaic property. I would like to nominate Isaac Oluwaniyi-Asaaju (Senior Homes Officer). Isaac came to my flat today 23 August 2017 to carry out the end of defect inspection. During the course of the inspection I showed them my balcony 3...

Read the full nomination

Tracie Sharkey | Outreach Support Worker | C&S Essex

It is necessary for me to outline the circumstances that brought Tracie and I into contact. I am 67 years of age and having worked everyday since the age of 15, I have no knowledge whatsoever of this countries Dickensian benefits system. After a recent serious illness and extended stay in hospital i...

Read the full nomination

Michael Hemp | Welfare Benefits & Money Advisor | Resident Services (Internal)

I think that Michael is an extremely valuable asset to Peabody. He makes referrals to my team for the home energy advice visits and every single resident that I speak to (without me saying anything) has told me of how Michael has gone out of his way to support them and get them back on their feet. H...

Read the full nomination

Juliette Walcott | Neighbourhood Manager | Subsidiaries - Old Oak & Charlton

Below is a poem one of our tenant wrote and gave to Juliette. It was a thank you for the work she does and what makes this unique for me is the tenant has additional support needs and can't always articulate how she feels so she expressed it in a poem. When you read the poem it explains a little...

Read the full nomination

Grace Lungu | Support Worker | C&S London

Two WOW nominations from customers for Grace Lungu both in the space of a few weeks! B. thanked Grace for help with attendance allowance and serious rent arrears. B has enduring mental health problems and needed patient and sensitive support throughout. B is the carer for her severely mentally i...

Read the full nomination

Damian Carter | Customer Care Line Officer Repairs | Customer Services

I have had an ongoing issue with a repair and dedpite numerous calls I had lost faith in my issue being taken seriously. Damian Carter was extremely calm and empathetic on the telephone with me, he went above and beyond to trace the job and the different people involved. Damien stuck by his word and...

Read the full nomination

Melvyn Drozario | Wates - Contractor (Internal)

Melvyn was able to attend an on-going problem with one of our sites - Gresham Place. We had various contractors attend who were not able to solve the problem. Melvyn liaised with myself both on the phone and in person. He identified the problem and was able to explain clearly to myself and residents...

Read the full nomination

Claire Shelton | Outreach Support Worker | C&S Essex (Internal)

Claire has recently completed some excellent support with an elderly couple who were in a very difficult situation and had been for some time, not knowing who to turn too. This involved financial abuse, debts, hoarding, dementia and other health issues. The couple had lived in there own property ...

Read the full nomination
More Nominations