Recent nominations
  • Recent Nominations

Recent nominations



Lyn Pidgeon | Outreach Support Worker | C&S Essex

I would like to nominate Lyn Pidgeon for a WOW award following the intense support provided to her customer. I received the most warmest of e mails from the parents praising Lyn for her kindness and intense work. A quote from the letter was "Lyn showed much all round professional knowledge, p...

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Jeanette Manu | PCF Community Programmes (Internal)

I'd really like to nominate Jeanette for a Wow Award, as she consistently goes above and beyond to ensure both our volunteers and staff supervisors get the very best experience with us. Recently, she assisted colleagues in clearing surplus Networks Project equipment out of the cupboards at Walwor...

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Shaha Alam Kha | Building Surveyor | Property Services

I would like to nominate Shaha for a WOW award because he is always a cheerful & helpful person and it is always nice to have him around when he comes to the office. When I need assistance, Shaha will always try to help if he can even if it is nothing to with him either in person or via e-mai...

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Sharon Mitchell | Application Support Analyst | Enterprise Applications Support (Internal)

CCL had taken an emergency call from a resident but a request could not be sent to the contractors due to conflicting system information. Another team had attempted to resolve the issue but were unsuccessful so a service desk incident was raised. Sharon was brilliant in resolving this urgently and m...

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Jenny Mclean | Head of Neighbourhoods | Resident Services - South (Internal)

I am nominating Jenny McLean from first-hand experience regarding a recent emergency incident, but also on behalf of my wider team. There was a recent incident on a patch in Thamesmead affecting 2 linear blocks, which amounted to roughly 75 tenants being affected, and around 25 tenants having to...

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Cathy Bryant | Coordinator | Service Delivery

My three children and I have been Peabody residents for nearly five years and were placed in our current home on medical grounds due to my oldest son, Sidney, being severely disabled both mentally and physically. He has a chromosome deficiency and unfortunately is the only known carrier of this con...

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Samantha Sullivan | Trailblazer Mentor | C&S Essex

Sam is the most amazing lady I have ever met and without her help I would have lost everything. I cannot thank Sam enough for what she has done for me and my children. I'm so sad to not have her around anymore. Thank you, Sam!

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Patmarie Stephenson | Receptionist | Facilities (Internal)

Patmarie has been extremely supportive to the community safety team, we have had some enquires around booking rooms at Albion House and Patmarie has gone over and beyond in helping with this and booked these rooms for us as without being asked, she has helped to ensure we meet with other important d...

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Katie Coultas | Information and Technology (Internal)

Katie has a number of special characteristics that are inspirational. She has listened and been a safe place for me to share if I need to. After a recent set of personal circumstances, she has made me think long and hard about what is important. She provided a safe place to think, when there is nowh...

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Avril Benjamin | Evening Supervisor | Agency & Older People's Services (Internal)

Avril was on her duty last Tuesday around 19:30 hours, when the residents lift broke down. There was no lifts to take one of the residents at Darwin Court back to her room, so Avril called the emergency services-,999 to assist the residents back to her room, but because the ambulance was attending t...

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Nicole Foad-Bailey | Health & Housing Coordinator | Care and Support

My partner has been going through a very challenging time with health issues. The hospital arranged for an amazing lady called Nicole foad-bailey from health and housing with Peabody.Nicole visited myself and my partner in hospital and I told her about our windows and we are being evicted on 2nd Fe...

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Jayne Rosser | Support Worker | Care and Support

Jayne has supported the customer's dream to come through! Customer is a great pianist and told Jayne he would like to perform Christmas Carol for the wilder audience, than he is usually does in the supporting living, where he resides. Jayne found out the customer is a friend of the local restaurant...

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Phillip Watkins | Desktop Support Analyst (Mobile) | Information and Technology (Internal)

On Wednesday the Migration over to a new server started and no-one could access their email on the desk top or the phones. This was a difficult time and I couldn't get through to IT as it was constantly busy and I was on hold for ages. I rang Phil, who very calmly talked me through what I needed to ...

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Asim Bashir | Information and Technology (Internal)

Asim is a great credit to the IT team and supports above and beyond to resolve issues. Asim has assisted the facilities team recently by reacting to new starters and mailbox set up and issues with a quick turnaround and taking ownership to keep us posted on the progress and resolution. Although in a...

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Adejuwon Adeoba | Floating Support | Care & Support

I am nominating Adejuwon on her customers behalf. Having received a very lovely thank you card from the customer today. The customer who has mental health issues and was not coping with her daily life to the extent she wouldn't leave the house states that Adejuwon has turned her life around. At her ...

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Elaine Mills | Support Worker | Care & Support (Internal)

Elaine works with all residents well, forming bonds with customers has been key in her work and this has opened doors to improving overall quality of life. Elaine is not only a person customers rely on, but a person customers love to talk to and often is able to have quite difficult conversations le...

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Residents and Team Members at Pathways | Team Members at Pathways | Care & Support (Internal)

Pathways started a Community Bookswap in partnership with Hastings Furniture Service. Staff & Residents worked together to turn an old stereo cabinet in to a book shelf that was weather proof, the shelf ended up as a beach hut shelf and placed in the front garden of Pathways. The residents &...

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Joni Byrd | Operations Administrator | C&S London (Internal)

London South Team Leaders would like to nominate Joni Byrd for a WOW award for her continued dedication and commitment to supporting the customers in our schemes. Joni's role involves supporting with co-ordination and administration for London South and North Care and support services, this includ...

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Tansel Devin | Business Systems Analyst | Information and Technology (Internal)

There was a problem with our resident portal not receiving updated data. Tansel took the initiative to work with our supplier to put in a workaround, sending the data through a secure document storage web site instead. He uploaded new documents daily, checked they were getting picked up and liaise...

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Kell Byer | Agency Support Worker | Care & Support (Internal)

Every single day Kell is doing something extraordinary for the customers, as his creativity seems to be unlimited. I have seen Kell teaching customer who is autistic the value of money by putting the price on the things around, and asking customer to put the amount of the money on these objects (K...

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Paige Cox | Customer Care Line Officer Repairs | Customer Services

I am incredibly proud of the work Paige has done this morning. We have an Out of Hours Services on Saturdays and were particularly short staffed on this day. With it also being the coldest day of the year so far, we received lots of emergency calls from residents without heating and hot water. Paig...

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Lyn Hepburn | Outreach Support Worker | C&S Essex

Lyn Hepburn worked alongside Essex County Fire & Rescue Service to provide a Keeping Essex Safe, Well and Secure community events. This was piloted to raise awareness within communities; engage and build links with community services; identify vulnerable residents; further build upon GP referral...

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Tracie Sharkey | Outreach Support Worker | C&S Essex

I would like to thank Tracie for all that she has done to help my brother and the family. His life has been completely turned around and he is eating properly and is much healthier than he has been for years. Her holistic approach has had a huge impact. It is a miracle that he let her into the f...

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Ben Russell | Neighbourhood Manager | Housing Management

After a devastating flood, Ben was thrown into supporting and sorting out the residents needs even though he wasn't even the neighbourhood manager for the area , he listened to the frustrations from the residents and treated us with care and compassion, my home was completely devastated by this ...

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Clare Gooding | Personal Assistant to Director | Human Resources (Internal)

Anita Seabridge | Head of Data & Information | Human Resources (Internal)

I want to nominate Clare and Anita for the incredible work they have done to ensure that as many employees as possible were able to access flexible benefits last month. After learning about the short turnaround times and the hours and lengths these two went to to ensure that employees were given a...

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Regina Marcelo | Environment Caretaker | Property Services (Internal)

I would like to nominate Regina Maria Marcelo, he had helped us deal with a difficult situation where a tenant had passed away in one of our properties. I was due to show the family the flat so they could take belongings from the flat such as sentimental items. I had been told the flat would have be...

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Tim Adair | Construction Inspector | Development (Internal)

When I was faced with trying to get a brochure signed off with accuracy ready for sales launch during the Development Manager's absence, Tim went above and beyond the call of duty to assist. He collated plans, checked plots on site, took photos, redrew plans, and stayed up until 1:30 am all in the n...

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Dean Lukeman | Peer Worker - Mental Health | C&S London

Dean is a very caring and good worker: I have recently moved from Marsh Hill to Link Street and during that time he supported me by helping me to pack my belongings and move them to Link Street. He listens to me, and I give him a lot of respect for that. I come over to Marsh Hill when ever I know ...

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Hazel Goodman | Information & Advice Advisor | C&S Essex

She is kind considerate and does her job so well she makes the person she is helping feel safe and cared for. She is a nice person who is very professional and works hard. She is able to make people feel comfortable around her and I know she will do what is best for the person she is helping.

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Angela West | Outreach Support Worker | C&S Essex

I met Angie a few years ago at a drop in centre and I have seen her on many occasions. Angie has helped and supported me with phone calls, letters, and advice, but most of all my emotional state. I have many emotional problems in my life and I have always felt very safe and comfortable around Angie,...

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Danny Hardie | Financial Wellbeing Team Leader | Finance LC&C (Internal)

I recently visited a tenant at home to work on his renewal PIP claim and in the course of gathering information to represent his needs around his disability we discussed his previous claim. Danny worked on the previous claim and the client explained to me that meeting with Danny was the first opport...

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Simon Jones | Service Delivery Building Surveyor | Service Delivery

For the first time in years I have been fully satisfied and happy with the work that has been carried out in my flat. The workmen who have been sent this time round clearly know how to do their job and were excellent. Certainly praise is due to these guys.

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Charmaine Patmore | Information and Technology (Internal)

I would like to nominate Charmaine Patmore for a WOW award. We were having problems with QL which was stopping us being able to raise jobs. Charmaine came to Peabody Direct and spoke to each person, talked through the situation and was really helpful on a 1-1 basis. She gave us all a lot of useful ...

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Ersal Mehmet-Ali | Service Desk Analyst | Information and Technology (Internal)

Ali was extraordinarily helpful in setting up our new team so that we could take critical recurring payments from our tenants worth around £200,000 a month. Ali was patient, took me to all the relevant people, helped diagnose the problem, gave me advice on what I could do on my end, got the...

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Oliver Philpott | Building Manager | Mainstay - contractor

Oliver is the dedicated Building Manager as part of the External Managing Agent for the Queen Elizabeth Hospital Estate in Tower Hamlets. Since Oliver started his position he has been proactive in resolving issues and dedicated to not only Residents, but also Peabody. He understands the need for ...

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Deborah Bolam | Trailblazer Mentor | C&S Essex (Internal)

Deborah has worked with a customer who is notoriously hard to engage with or gain trust. Deb never gave up with EM, she worked so hard to forge a trusting relationship and open doors where all others could not. EM has been in the system since a child in care and now, in her 30's, still required help...

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Hayley Colman | Customer Relationship Manager | Property Services (Internal)

Justin Kirby | Surveyor | Property Services (Internal)

Therisa Tidy | Senior Tenant Advisor | Resident Services (Internal)

Allan Ronald | Responsive Repairs & Voids Manager-South | Property Services (Internal)

Max Panzavechia | Neigbourhood Services Officer | Resident Services (Internal)

Kevin Bartlett | Clerk Of Works | Property Services (Internal)

Daniel Cordiner | Tenant and Family Services Manager | Resident Services (Internal)

Shaha Alam Kha | Building Surveyor | Property Services (Internal)

Sussana Danquah | Welfare Benefits and Tenant Support Administrator | Resident Services (Internal)

I just wanted to take this opportunity to thank you all for the amazing work that has been completed 138 Kentlea Road, without the dedication and support that I receive from colleagues none of this would be achievable. From me receiving this case on the 25th January, to the blitz clean starting on t...

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Cheryl Ayoola | Community Safety Officer | Resident Services (Internal)

David Obote | Warden | Resident Services (Internal)

Ihab Elhabak | Warden | Resident Services (Internal)

**Cheryl Ayoola - nominated by Vanessa Greenstreet** A vulnerable elderly resident had his flat taken over by a drug user who attempted to financially exploit our resident. Police alerted Peabody and Cheryl took swift pro-active action to meet with the resident, assess the risk to him from the pe...

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Cheryl Ayoola | Community Safety Officer | Resident Services (Internal)

My colleague Cheryl took a call from the Police in relation to a resident who had reported his so called "friend" had accessed his bank account without his permission. From further investigations, it emerged that the vulnerable resident had an individual living in his property with him, w...

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Gemma Gouldsmith | Admin Assistant | C&S Essex (Internal)

I would like to nominate Gemma for a WOW award. Gemma is always so helpful whenever I have approached her for help. Her positive, bubbly attitude is noted all around the office. I have asked Gemma for help on numerous occasions over the years from booking rooms to coding invoices and she always does...

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