Recent nominations
  • Recent Nominations

Recent nominations



Grant Mcmanus | Outreach Support Worker | C&S Essex

Following on from a care and support customer survey. A customer was asked what she likes best about the support she gets from Peabody? She answered.......got everything sorted and helped go through things and kept a roof over head.

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Lyn Pidgeon | Outreach Support Worker | C&S Essex

I would like to nominate Lyn Pidgeon for a WOW award following the intense support provided to her customer. I received the most warmest of e mails from the parents praising Lyn for her kindness and intense work. A quote from the letter was "Lyn showed much all round professional knowledge, p...

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Elizabeth Connelly | Project Manager | Property Services (Internal)

Townhall Square Courtyard & Playspace is substantially complete and is open for residents to use, just in time for the Easter break. The residents have been keenly watching the space transform and Elizabeth has received a number of compliments already. The space will make a real difference to...

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Nik Ransom | Neighbourhood Manager | Neighbourhoods

Mr Ransom was brilliant from start to finish! From the confirmation emails, being punctual and thorough, to remaining professional with an ability to also come across friendly. We'll be forever grateful for his efforts, making everything clear and informing us of all our options. We even received ...

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Halimah Hassan | Maintenance Administrator | Property Services

Halimah has been very excellent in her support and professional in handling my complaint following compensation approved, as part of the expenses I incurred towards sorting out the problem when I moved into the flat. She was calm, articulate, reassuring and went beyond my expectation to get it resol...

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Tom Williamson | Development (Internal)

I would like to nominate Tom Williamson for a WOW award as he is an outstanding professional, ardent supporter of mentoring and helping others achieve their goals and has demonstrated every Peabody Value there is. Tom approached and offered to be my mentor, even before the Peabody Mentoring Programm...

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Jennifer Fuller | Floating Support Worker (Steps) | C&S South

The assistance I have received from Jenny has been totally professional and her sheer kindness shines through. Jenny has assisted me over several years upon several matters. I could not hope for better help than Jenny gives.

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Havering Here to Help Team | Care & Support (Internal)

Following a Forum meeting consisting of many of Havering's partner agencies and local authority staff. I was overwhelmed with the positive and outstanding comments made about the team here that provide this busy service, such as • How amazing Peabody are in Havering • How the Borough ...

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Felisha Bennett | Receptionist | Facilities (Internal)

Felisha is always smiling, bubbly and caring, and helps everyone who comes through those doors. She always helps out even when it doesn't fall within her duties

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Neighbourhood Services South Team | Neighbourhood Services South Team (Internal)

Neighbourhood Services South Team | Neighbourhood Services South Team (Internal)

My colleagues deserve recognition for the amazing work last week when 2 of the blocks on the estate I manage lost power over the weekend. Tenants needed to be decanted and we had to prioritise vulnerable residents and make sure they had suitable accommodation to go to. Repairs were raised and the ...

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Jenny Mclean | Head of Neighbourhoods | Resident Services - South (Internal)

I am nominating Jenny McLean from first-hand experience regarding a recent emergency incident, but also on behalf of my wider team. There was a recent incident on a patch in Thamesmead affecting 2 linear blocks, which amounted to roughly 75 tenants being affected, and around 25 tenants having to...

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Lynda Vassey | Care Navigator | C&S South (Internal)

I would like to nominate Lyn for a WOW award because she is caring to not only the people she works with internally but also externally. Despite retiring at the end of March she is still tirelessly working hard to ensure that any customers who come her way receive the highest level of care and respe...

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Vanessa Edwards | Cook | C&S London & South

Vanessa is an unsung hero who embodies caring and going the extra mile frequently with her elderly tenants. Vanessa recently on behalf of one of an elderly tenants who was very stressed about an unreasonable parking fine, did an appeal for the tenant. The tenant had a parking notice from Dart Charge...

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Sheldon Shillingford | Surveyor | Property Services

I believe Sheldon demonstrates the Peabody values daily. Sheldon has continuously gone above and beyond for residents on Greyhound Mansion. I have recently joined the Vinci team and have been privileged enough to be put in a great contract, working with Peabody representatives such as Sheldon. ...

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Christian Gonzalez | Incomes Officer | Finance - Landlord, Care & Comm (LC&C)

Unfortunately, for the first time in 23 years at the property, we had an issue with our account since my mother passed away last year and going through the succession etc. I hadn't really received much help from the accounts team however Christian did put me at ease, we had an agreement which we ha...

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Katrina John | Neighbourhood Manager | Resident Services - West

Katrina helped me massively during a very hard time of my mother passing. She helped me through the process of succession - it felt like she personally wanted to help me and went out of her way to keep me updated and reassured. Katrina is a very lovely person and I can't thank her enough.

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Sheldon Shillingford | Surveyor | Property Services (Internal)

During an external site walkabout of Camberwell estate an alarm could be heard from the street, which was coming from a residents home within one of the blocks. We entered the block, and Sheldon recalled from our Investment works (held a year before) that a tenant in the block was deaf. Concerned ab...

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Debbie Tween | Outreach Support Worker | C&S Essex

Debbie is being nominated after receiving a thank you card from the parents of an ex customer who has been seen on an ad hoc basis in relation to her benefits. "Dear Debbie, Just a note to let you know how grateful we are for the help and support you give our daughter. We thinks its wonderful...

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Anthony Padmore | Polyteck - Contractor (Internal)

Anthony was very professional, polite and very experienced. Anthony showed empathy and understanding throughout his visit. He managed to get the repair resolved which the tenant and family are extremely grateful for. Anthony has shown tremendous collaboration, putting the customer first. This ...

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Aaron Price | Lettings Negotiator | Market Rent Strategy

I had the pleasure of corresponding with Aaron when moving into Valetta House Queenstown Road in the Autumn. He was friendly, approachable and always willing to go above and beyond. He was excellent at responding quickly to emails and was happy to answer any questions I had throughout the process. A...

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Sandra Walker | Floating Support Worker (Steps) | C&S South

Sandra - through her great support and competence - has helped me enourmously and has lifted the heaviest load off my shoulders; gone are the nightmares and my depression is now a thing of the past. I consider this a really big WOW.

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Sandra Walker | Floating Support Worker (Steps) | C&S South

Sandra was so caring and supportive, I honestly don't think I would have got through everything without her support. I'm now in my own home with help from carers. Sandra was my lifesaver and I will be eternally grateful for her and STEPS.

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Carl Sayonas | Customer Care Line Repairs Officer | Customer Care Line

I would like to thank Carl in Customer Care who dealt with a complaint when I was getting ready for work and Scaffolders turned up at my property without a prior appointment and were trying to gain access to my property. Carl dealt with everything thoroughly and kept his promise to call me back and ...

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Megan Boatman | Support Worker | Care & Support

A customer has been wanting to go swimming for a long while, due to her size and disability there was not much that could be offered in her local area. Megan had researched swimming pools that would meet her needs and gave them a call. Megan brought leaflets back for the customer to look at and wa...

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Alize Caires | Resident Sales Coordinator | Sales & Marketing (Internal)

Since joining Family Mosaic and now Peabody, Alize continues to provide outstanding customer service. On a daily basis she receives compliments from customers who are delighted with the service and efficiency they receive from her. Since being promoted in November Alize has shown exactly ...

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Yvette Harte | Social & Financial Inclusion Coordinator | C&S London (Internal)

Joanne Cassar | Scheme Coordinator | C&S London (Internal)

I am making this nomination for Joanne and Yvette in recognition of their delivery of a productive activities programme through Christmas and New Year for our 'housing with care' residents in Hackney. Joanne has only been in her role since October but has made a really positive impact for these resi...

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Nicole Foad-Bailey | Health & Housing Coordinator | Care and Support

My partner has been going through a very challenging time with health issues. The hospital arranged for an amazing lady called Nicole foad-bailey from health and housing with Peabody.Nicole visited myself and my partner in hospital and I told her about our windows and we are being evicted on 2nd Fe...

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Jayne Rosser | Support Worker | Care and Support

Jayne has supported the customer's dream to come through! Customer is a great pianist and told Jayne he would like to perform Christmas Carol for the wilder audience, than he is usually does in the supporting living, where he resides. Jayne found out the customer is a friend of the local restaurant...

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Phillip Watkins | Desktop Support Analyst (Mobile) | Information and Technology (Internal)

On Wednesday the Migration over to a new server started and no-one could access their email on the desk top or the phones. This was a difficult time and I couldn't get through to IT as it was constantly busy and I was on hold for ages. I rang Phil, who very calmly talked me through what I needed to ...

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Katrina John | Neighbourhood Manager | Resident Services - West (Internal)

I had a very upset resident call through to me and when I called Katrina I could tell she was very busy I could hear that she was out of the office, however once I explained the situation to Katrina she was very compassionate and she went above and beyond for the tenant and actually changed what she...

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Elliot Woolf | Customer Care Line Officer Repairs | Customer Services

Elliott was very professional, understanding and supported me in getting the work carried out, which I have been trying to do for months with no avail. After minutes of talking to Elliott the work was put through and carried out on the same day in the matter of hours. His concern was that someone ha...

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Joe Hicks - Contractor | Roofer | MCP Roofer

May I take this opportunity to say, thank you so much, Mr. Joe Hicks, Roofing Engineer of MCP. This gentleman dealt very professionally with my roofing repair issue. I found Mr. Hicks to be very patient, polite and extremely professional as he worked through all the issues with respect to my concer...

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Grace Pickering | Floating Support Worker (Steps) | C&S London & South

Grace took so much time - way beyond care and attention - to stay with me and talk things through.

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Anthony Ayling | Building Surveyor | Property Services

Firstly I would like you to know that Tony is a real valuable asset to Peabody , his demonstrated empathy, passion and has a can do attitude which I believe under pins the core business values of Peabody organisation. However, my initial experience with Peabody was challenging. I was meant to move i...

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Ovonomo Oyeye | Financial Wellbeing Advisor | Finance (LC&C)

Ever since I met her she has been so supportive and helpful towards me. All the difficult questions that I needed answered, Von was able to break it down in order for me to understand. All relevant letters of correspondence, she helped me thoroughly. For those reasons I nominate her for an award.

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Vincent Cooper | Senior Technical Services Manager | Service Delivery (Internal)

Ian Winterflood | Head Mechanical & Electrical Compliance | Property Services (Internal)

This nomination is made on behalf of the Southwark Neighbourhood Managers: Our team have really appreciated all of the help and support that we have received from Ian and Vince throughout 2018. No matter how busy they are, or short-staffed their team is, Ian and Vince will always come back t...

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Shoreditch Support Floating Support Team | C&S London

Firstly , I think its fair to say that Arcola Street Reception is Reception +! in terms of the day to day challenges .It was always going to be difficult to replace Jackie Satchell! Chloe-Jade Smith, Keisha Spencer, Olga Zola & Simone Fisher have worked very hard to maintain the level of suppor...

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Steve Baxter | Residential Estate Officer | C&S London & South (Internal)

A tenant at Conrad House knocked on Steve Baxter's door at 10.00pm on the 28th November, reporting that he was concerned for the wellbeing of another tenant. Steve immediately attended the tenant's property and found the tenant on the sofa and unresponsive. Steve checked his pulse and realised that ...

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Ella Rayment | Community Programme Coordinator | Community Regeneration

This was my first year supporting events at King Edwards Community Centre Laindon Essex. I was overwhelmed by the level of organisation and level of commitment by Ella and her team of supporters Jane Dobson, Ray Ali, and Siobhan Burt First event Christmas meal for local residents saw the team cook...

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Lucky Aigwi | Environment Caretaker | Property Services (Internal)

Job Adomah | Team Manager | Property Services (Internal)

Both Job and Lucky have gone over and above their daily responsibilities by providing cover over the Christmas holidays and weekends. We have a legal case where the resident is experiencing an on going roof leak and we have installed temporary solution which requires buckets being emptied daily. T...

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