Recent nominations
  • Recent Nominations

Recent nominations



Lisa Thomas-Pam | Floating Support Worker (Steps) | C&S South

Lisa was enourmously helpful to us at a very difficult time - she was empathetic, guided us to make the right decisions and also helped us with forms that we found so difficult to understand. Lisa was caring and very professional.

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Haarith Balesaria | Repairs Coordinator | Property Services (Internal)

His general performance since day one with Peabody has been brilliant and in recent months his approach to management of longstanding complaints and technically issues has been outstanding. To my knowledge his has successfully resolved 6-7 very tricky cases of recent. One in particular (Bruce House)...

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Loretta Smith | Receptionist | Facilities (Internal)

Loretta always goes the extra mile, even when it's not within her duties. A member of the public found a staff members tablet, and she received the call, she went over and beyond her duties to track down the staff member and returned the tablets to the rightful owner.

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Jemma Free | Housing Support Worker Level 2 | C&S Essex

Kevin Wiggins | Caretaker | Supported Housing

Jake Omer | Housing Support Worker | Facilities

I would like to nominate Jake Omer, Kevin Wiggins and Jemma Free due to the amazing work they did over a 24 hour period with a teenage parent and new-born baby following a violent domestic assault on both the mum and baby. The mum couldn't return to her property and had been temporarily placed in...

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Sven | Polyteck - Contractor (Internal)

Ellie Day | Polyteck - Contractor (Internal)

Ellie, Russell and Sven stepped up to assist the Customer Relations Manager, Maggie Manga, to get an electric shower installed for a vulnerable resident, in one day. Their help meant that the customer could feel better about themselves and their speed of response allowed us to show how being human a...

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Tafari Johnson | Support Worker | C&S London

I have been a client of Family Mosaic / Peabody for nearly 5 years and, during that time, have received such wonderful support from all of my support workers. For coming up to 3 years now, Tafari Johnson has been filling that role, and I wanted to write and tell you about how extra wonderful he has...

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Tina Mackenzie | Casework Coordinator | C&S South

I nominate Tina McKenzie for making such a great effort to help me today, when I was really struggling, Tina pointed me in the right direction to get the help I needed. This is rare these days and so very much appreciated. Tina's efforts deserve commendation from management and recognition for being...

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Michael Adele | Senior Resident Sales Executive | Sales & Marketing

I would like to nominate Michael Adele for his excellent customer care skills and a highly competent Peabody member of staff . I would like to say that with our day to day dealings with him on our right to buy application, in our opinion Michael demonstrates all 5 of Peabody's values! Michael too...

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Marjorie Mbulo | Neighbourhood Manager | Resident Services - East (Internal)

I nominate Marjorie as she has demonstrated great focus, integrity and amazing collaborative working. Marjorie had been managing a challenging anti-social behaviour case in which two sets of neighbours continued to make serious counter allegations against each other and the high profile case has...

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Silvana Almeida | Neighbourhood Manager | Resident Services - East (Internal)

I nominate Silvana as she recently managed a very challenging cases which involved a resident being evicted for rent arrears. The resident suffered from mental health issues and had already recently lost custody of her children. The resident was unable to grasp the severity of her situation and S...

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Elizabeth Cooknell | Specialist Support Worker - LTC | C&S South

I cannot praise her efforts highly enough. At a time in my life when I have been at my lowest ebb and the most vulnerable she has been there to pick me up and to point me in the right direction. To be frank, her obvious love for her job, her energy and tenancity has amazed me. What a wonderful woman...

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Kate Poyser | Team Manager | C&S South (Internal)

Kate is a really proactive manager in Pathways. She constantly seeks out opportunities with other organisations, voluntary and statutory, to provide the best support to the adults who use our service. She goes above and beyond for all of us at Pathways. Kate has a 'can do' attitude and genuinely bel...

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Holly Clark | Customer Care Line Officer Repairs | Customer Services

I would like send a big thank you to Holly who has helped me today, Holly was very professional, caring and listened to what had gone wrong and genuinely cared and took action to put things right on my behalf with a contactor.

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Maureen Arthur | Financial Wellbeing Advisor | Finance (LC&C) (Internal)

Maureen met with a resident who was about to be evicted. She collaborated with the Collections Team to postpone the outright possession hearing pending resolution of arrears. Maureen then worked with Shelter to access a local authority homeless prevention fund to clear arrears and applied for Housin...

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Sandra Walker | Floating Support Worker (Steps) | C&S South

When this lady came to me I wasn't sure how she could help me - within minutes of talking to her I felt totally at ease and realised there was help for me. Sandra gave me hope and directed me in the right direction. If it was not for Sandra I don't know where I would be now. She has gone above and b...

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Derek Norris | Floating Support Worker (Steps) | C&S South

Surely the best person to meet when you are in a homeless crisis and personal breakdown is Derek Norris.Not only did he listen and calm me down but he put in process exactly the right contacts to meet e.g. Brighton Housing Trust. Thank you Derek!

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Michelle King | Neighbourhood Manager | Resident Services - West (Internal)

Joanne Hall | Senior Neighbourhood Manager | Resident Services East (Internal)

Following a serious incident in which a car had driven through one of our Essex Community Centres, Essex Neighbourhood Managers Joanne Hall and Michelle King were amongst some of the 1st responders, managing communications to a number of angry//upset/frightened residents & homeowners. Joanne ...

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Babafemi Osinlaru | Relief Support Worker | C&S London (Internal)

Clara Oshodin | Relief Support Worker | C&S London (Internal)

Oana-Maria Gradinaru | Receptionist | Information and Technology (Internal)

I received an email today from Mr S. which you can read below and speaks for itself I think. Particularly in relation to his sense of relief at what appears to have been extremely worrying for him, this is worth some consideration given that he was basically renewing a benefit based upon well establ...

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Alya Din | PA to Executive Director Care & Communities | PCF Business Support & Programme Mgt (Internal)

I believe that Alya Din is a shining example of how we as Peabody staff should be, both within our own behaviours but also in the way we treat each other. On a daily basis Alya demonstrates our values of Human and Kind in everything she does and simply by who she is. I regularly contact Alya ...

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Kerry Smith | Customer Care Line Officer | Customer Services

Victoria Neville | Customer Care Line Officer | Customer Services

Tenant called to say thank you to everybody in the CCL especially Kerry Smith and Victoria Neville. Tenant advised that they were really understanding, patient and helped keep her up to date. Tenant also felt reassured by the help she received to get her communal door lock fixed and wanted to know h...

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Trudy Bettinelli | Floating Support Officer | C&S Essex

Trudy has been very helpful in all that we have asked, also pointed us in the right direction with our problems. Thank you.

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James Kirkham | Money Advisor | Finance (LC&C) (Internal)

Today our welfare rights trainer was ill and Jim volunteered to step in and hold a session for the attendees to help out. Not an easy thing to do ! Thanks to Jim from those who attended .

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Angela West | Outreach Support Worker | C&S Essex

MS came from a life of not having to worry about money very much to then having to try and survive on benefits after losing his home, business and relationship. He was having dark thoughts about his ex-partner and knew that he needed help. Not knowing where to turn he reached out for help and feels ...

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Plowright House Team | C&S Essex

Mr Rogers would like to thank all the staff at Plowright House for supporting him. He is now a general needs tenant and really feel the team went above and beyond to help him.

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Yasmin Lewis | Customer Services Officer | Peabody Direct

Yasmin is a very bright and alert young lady,she dealt with my query extremely will.I was impressed

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Maria Fatima Lewis | Customer Services Officer | Resident Services (Internal)

Fatima is a fabulous employee, a huge asset to our department and is so deserving of this award and recognition. Fatima is a walking encyclopaedia of knowledge when it comes repairs,properties and procedures she is a generous colleague willing to share her knowledge with anyone that needs it. She wi...

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Mathew Benefer | Information and Technology (Internal)

Recently the Finance and Communications department have procured a new external agency to help deliver our annual reports. To deliver this essential piece of work we required multiple software installations and firewall changes, all in a period of mass change for the IT department. Usually a request...

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Hayley Colman | Customer Relationship Manager | Property Services (Internal)

Justin Kirby | Surveyor | Property Services (Internal)

Therisa Tidy | Senior Tenant Advisor | Resident Services (Internal)

Allan Ronald | Responsive Repairs & Voids Manager-South | Property Services (Internal)

Max Panzavechia | Neigbourhood Services Officer | Resident Services (Internal)

Kevin Bartlett | Clerk Of Works | Property Services (Internal)

Daniel Cordiner | Tenant and Family Services Manager | Resident Services (Internal)

Shaha Alam Kha | Building Surveyor | Property Services (Internal)

Sussana Danquah | Welfare Benefits and Tenant Support Administrator | Resident Services (Internal)

I just wanted to take this opportunity to thank you all for the amazing work that has been completed 138 Kentlea Road, without the dedication and support that I receive from colleagues none of this would be achievable. From me receiving this case on the 25th January, to the blitz clean starting on t...

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Cynthia Mathurin | Caretaking Services Manager West | Property Services (Internal)

We were holding an opening event for a recently completed play space and two days before the event was due the site was fly tipped right where we were putting some of our activities. Unfortunately a number of the site staff were off at the time so I contacted Cynthia to find out who I should contac...

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Telsa Walker | Floating Support Worker | C&S London (Internal)

This is a joint nomination from a customer and myself. Telsa works consistently hard with all her customers but has achieved very positive outcomes with one in particular, who, without Telsa, would never be living independently in her own flat at this moment. Over two years ago, Telsa's customer...

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Maureen Arthur | Financial Wellbeing Advisor | Finance (LC&C) (Internal)

James Kirkham | Money Advisor | Finance (LC&C) (Internal)

Natasha Bested | Community Development Worker | Community Regeneration (Internal)

Halil Can | Decant & Resettlement Officer | C&S London & South (Internal)

Rosa Reid | Incomes Officer | Finance (LC&C) (Internal)

Thanks to the following volunteers who helped Shoreditch Support run our customer events and drop-ins over the last year. They provided help with everything from cooking to welfare rights advice and cleaning up afterward: Maureen Arthur James Kirkham Rosa Reid Natasha Bested Halil Can

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Nicola Sheldrick | Customer Care Line Officer Repairs | Customer Services

I called the call centre to advise of impending mutual exchange. Nicky was very patient as there are 5 people involved in the swap. She patiently went through it all with me and the way she conducted the phone call was impeccable - she even rang the housing officer whilst I was on the line to make s...

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Patrick Richmond | Incomes Officer | Finance (LC&C)

I was in rent arrears to a level that I could not cope. On top of this there was health issues. Mr Richmond really persevered with me. Through communication, we agreed an amount that I would pay each month in addition to the rent. He was right on the ball. Never failed to ring me if the I was late a...

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Maureen Arthur | Financial Wellbeing Advisor | Finance (LC&C)

Maureen has given practical and emotional support to me. When I seen Maureen I was at one of the lowest points of my life. I was in financial difficulties after being badly advised by McMillan. I was not on the right types of benefits and struggling with my finances after an unexpected illness (Bre...

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Michael Day | Housing & Community Investment Finance (Internal)

Michael consistently demonstrates a can do attitude and works collaboratively with internal staff. He puts the customer first and ensures that queries are responded to timeously. He always ensures that things are done right the first time which is beneficial when dealing with customers.

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Patricia Lewis | Employment Training Manager | Community Programmes (Internal)

I spoke with Patricia earlier today about an business start up scheme we used to offer as a resident who had previously attended now felt in a position to progress with her business idea. Patricia advised FM no longer off this course but she immediately asked for the residents details so she could ...

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Corrinne Askaroff | Specialist Support Worker - Dementia | C&S South

Corrine understood the problem I have with my hearing and treated me with respect and dignity. She was on the ball in helping me move and getting the right place for me. She worked with me for 5 months and then a month after the move, I feel she went above and beyond in her work and has a lovely way...

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Shaheena Ullah | Lettings & Neighbourhood Support Officer | Resident Services (Internal)

We had a problematic elderly resident that would come into the office on almost a daily basis regarding problems with her boiler. Her boiler did manage to get fixed, however after sending two contractors to set her timer to how it had been previously, for some reason they could not do this. Before X...

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Dominic Howard | Neighbourhood Manager | Resident Services - West (Internal)

I spent the morning with Dominic visiting his properties and estates in Croydon. There were numerous examples of Dominic going the extra mile to sort matters out for customers and working with other services and agencies to get the right result - creating great places to live. Dominic arranged fo...

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Suzann Potterton | Direct Payment Support Worker | C&S Essex

Adetutu Shokunbi | Housing Support Worker L1 (Devon House) | C&S Essex

Catherine Hagger | Housing Support Worker | C&S Essex

Jacqueline Puddle | Housing Support Worker | C&S Essex

Babajide Ogunrin | Housing Support Worker Level 1 | C&S Essex

Nicholas Burrows | Housing Support Worker Level 1 | C&S Essex

Foluke Obi | Direct Payment Support Worker | C&S Essex

Andrew Lane | Relief Care and Support Worker - Essex | Relief

Susan Walker | Housing Support Worker Level 1 | C&S Essex

On behalf of my entire Supported Accommodation team I would like to nominate them for a collective WOW award following a very difficult 2017 when we lost several customers. The professionalism and support offered to the customers and their families by my team was recognised by both external agencies...

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