Recent nominations
  • Recent Nominations

Recent nominations



Glenn Adam | Clear the Way - Project Officer | Resident Services - South

Bernard Boland | Bank Gardener | Resident Services - South

Anthony Fitzpatrick | Bank Gardener | Resident Services - South

The clear the way team certainly cleared the way, pardon the pun!! They did a fantastic job and I am hoping that they can return to replace the broken fence, Glenn said he could do it quicker than the contractors. I also would like to nominate Glen Adam and his team for a Wow award as they we...

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Nike George | Senior New Homes Officer | Development

Nike George has always been very considerate and attentive, replied very quickly with manners to his emails even on the phone as soon as she could even though I asked her something which was not related to her.

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Jenny Mclean | Head of Neighbourhoods | Resident Services - South

Last week, we had 72 properties lose electricity. It soon become evident that it would be for a significant period of time and a big team effort was required to quickly identify the most vulnerable and make emergency alternative arrangements for them, while also ensuring those residents who were r...

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Neighbourhood Services South Team | Neighbourhood Services South Team (Internal)

Neighbourhood Services South Team | Neighbourhood Services South Team (Internal)

My colleagues deserve recognition for the amazing work last week when 2 of the blocks on the estate I manage lost power over the weekend. Tenants needed to be decanted and we had to prioritise vulnerable residents and make sure they had suitable accommodation to go to. Repairs were raised and the ...

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Sheldon Shillingford | Surveyor | Property Services

I have had the pleasure of working with Sheldon on numerous projects delivering Quality Homes Programmes and I have nothing but praise for Sheldon who fully embraces the ethos of a partnering contract. Sheldon fully demonstrates professionalism to the delivery of the contract and has always been pro...

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Frankie Malone And The Mcp Team | Contracts Manager | Frankie Malone And The Mcp Team

We had a contractual dispute regarding a long term job that was causing one of our residents a lot of distress and inconvenience. MCP stepped in and resolved the repair in a quick and efficient manner and restored the residents faith in the repairs service. The operatives on site received great feed...

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Aaron Price | Lettings Negotiator | Market Rent Strategy

I had the pleasure of corresponding with Aaron when moving into Valetta House Queenstown Road in the Autumn. He was friendly, approachable and always willing to go above and beyond. He was excellent at responding quickly to emails and was happy to answer any questions I had throughout the process. A...

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Andrew Goodman | Empty Homes Manager | Service Delivery (Internal)

I recently had an issue with a tenant's representative who was acting on behalf of our tenant who was in prison. They claimed that there was no gas meter in the flat when the tenant moved in and there is not one there now. It was quite difficult to verify what actually had occurred and the tenant...

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Elliot Woolf | Customer Care Line Officer Repairs | Customer Services

Elliott was very professional, understanding and supported me in getting the work carried out, which I have been trying to do for months with no avail. After minutes of talking to Elliott the work was put through and carried out on the same day in the matter of hours. His concern was that someone ha...

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Karen Dos Santos | Purchase Ledger Supervisor | Finance (LC&C) (Internal)

Karen is always reliable and readily available for help. She is very caring and takes the time to ensure any issues are fully and speedily resolved. This is invaluable to colleagues in Resident Services where we often need to ensure payments are made quickly.

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Paula Counihan | Outreach Support Worker | C&S Essex

Paula supported my Client JW in filling the forms and liaising with GP, DWP and myself, she gave JW all the support he needed. JW has no insight and has difficulty imparting with any information related to his mental health issues/ needs and how it is affecting his functioning. I am impressed how...

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Kevin Barclay | Mobile Handy Person | C&S London

I just wanted to send my compliments and massive thankyou about Kevin from the Handy Man Service, who was present and reported the incident with RN yesterday. If it hadn't been for him, we wouldn't have even known about RN breaking in. He went above and beyond to contact our staff and make sure th...

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Asim Bashir | Information and Technology (Internal)

Asim is a great credit to the IT team and supports above and beyond to resolve issues. Asim has assisted the facilities team recently by reacting to new starters and mailbox set up and issues with a quick turnaround and taking ownership to keep us posted on the progress and resolution. Although in a...

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Hanson Asamoah | Receptionist | PCF Communities (Internal)

We applaud "Hanson the Hero" for his bravado effort to save a 7yr old boy's life after he was discovered choking at Pembury Community Centre on the 13th December 2018. The child's elder sister had pleaded Hanson—whilst he was at lunch—to help assist her little brother who was...

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Asim Bashir | Information and Technology (Internal)

Asim always provides excellent customer service. I've often (never intentionally!) interrupt him whilst he is busy dealing with something else. And he always stops to help without any hesitation and offers a quick solution with a smile. In early November, I was dealing with a critical piece of work ...

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Shanice Brown | Stock Condition Coordinator | Property Services (Internal)

Shanice has always been so helpful to me whenever I need contact details or any additional info for ex FM Residents, as I don't have access to the system. She always responds quickly and is always helpful! I really appreciate the daily help that she gives me which helps with the service that I provi...

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Michael Adele | Senior Resident Sales Executive | Sales & Marketing

I would like to nominate Michael Adele for his excellent customer care skills and a highly competent Peabody member of staff . I would like to say that with our day to day dealings with him on our right to buy application, in our opinion Michael demonstrates all 5 of Peabody's values! Michael too...

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Michael Adele | Senior Resident Sales Executive | Sales & Marketing

I am nominating Michael for this award. When my RTB application was running behind schedule Michael picked it up and literally ran with it . He was quick and thorough throughout the process. He was kind and courteous, an absolute credit to your team.

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Joe Hutchins | Facilities Assistant | Facilities (Internal)

I sustained a (very!) minor injury using the hot tap at Albion that was faulty. Joe was extremely quick to respond, checking I was OK, putting a professional-looking warning notice on the tap to stop other people doing the same thing, and showed me exactly where to fill in the injury report on the P...

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Lettings South Team | Lettings (Internal)

I just wanted to write a quick email to praise how quickly South Region Lettings team Process their sign ups [create accounts on QL and northgate as well as scanning the TA's to EDMS]. I have recently been given a role to complete UC verifications for tenants in all regions and it has come to my ...

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Elly Petrova | Warden | Resident Services

Elly helped me translate important information for a resident, into his native language; she took the time out of her usual busy duties to contact him (and kept trying when she didn't get through the first time), this was a huge help to me as it made sure he could fully understand the information he...

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Marjorie Mbulo | Neighbourhood Manager | Resident Services - East

"I am writing to inform you about the excellent service I have received from Marjorie Mbulo. I have known Marjorie as my previous Neighbourhood Manger and even then her service was above and beyond the call of duty whenever I called upon her for assistance. Marjorie recently made a referral for...

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Marjorie Mbulo | Neighbourhood Manager | Resident Services - East

Marjorie is very caring and very supportive with her Team east Team 1. Recently I received an email from a resident see below that was very satisfied with the service she received and immediate response she received from Neighbourhood Manager, Marjorie Mbulo. To note Marjorie was also covering this ...

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Tracey Clapham | Caretaker Supervisor | Property Services (Internal)

Tracey has on multiple occasions gone above and beyond her duties to provide an excellent services for our residents. When issues develop as they will, Tracey moves on it absolutely quickly and prioritises vulnerable tenants every time. For me I could not do my job properly without the assistance sh...

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Tamira Stephens | Support Worker | C&S London (Internal)

I would like to nominate Tamera because of having a passion helping vulnerable customers within the scheme. She recently observed a customer who was experiencing challenges and remained focus on supporting his wellbeing. She learnt that has taken an over dose of tablets (that was bought over the c...

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David Grimwade | Desktop Support Analyst (Mobile) | Information and Technology (Internal)

Bradley Barnes | Information and Technology (Internal)

Really grateful to Bradley and David for such a swift response and resolution to our issue. Having found that the SIM in our department mobile no longer worked, I contacted Bradley to arrange a new SIM as we needed to send a text to a resident on behalf of the Neighbourhood Manager. Bradley respond...

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Ricardo Bushell-Auguste | Customer Services Officer | Resident Services (Internal)

Ricardo is an absolute star and a credit to Peabody - he goes out of his way to ensure excellent customer service for our residents, including liaising with contractors to advocate on behalf of residents to ensure their repairs are carried out quickly and efficiently to the standard we would all exp...

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Jann-Louise Deasy | PA to Executive Finance Director | Finance (Internal)

On IPOS, after becoming an approver I had lost access to raising requisitions and had 3 overdue invoices that needed to be raised urgently. So after looking at the list of workers in my department who have requisition access, by chance I decided to contact Jann-Louise for help. After contacting h...

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Saysha Clarke | Neighbourhood Services Apprentice | Resident Services South (Internal)

Saysha works hard to ensure her work is finished professionally and on time. She has only been with us for a few months but has settled in really well. Saysha has learnt quickly. She is a valued member of our team. Well done!

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Tina Draycott | Supported Housing Coordinator | C&S Essex

I would like to commend Tina for the excellent work that she does in her role. She is always quick in her responses and is extremely helpful at all times. Tina has helped me no end when I have come to her with a query or seeking advice as she makes my job as a care coordinator so much easier which i...

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BSW | Operative | BSW - contractor

The gas engineer who attended today from BSW was so friendly, he made me feel at ease, told me what he was doing, completed the work quite quickly and was professional at all times.

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Damian Carter | Customer Care Line Officer Repairs | Customer Services

Mr Wyatt called to say a big thank you. His electrics are back working now. Big thank you to Damian for arranging a quick service

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Simone Nelson | Housing Officer | C&S London

The reason for my nomination for Simone is that she is a great asset to Peabody, she is on hand to complete all issues that we may raise with her with regards to the people we support, she has interaction with the people that we support which helps in building working relationship and trust with the...

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Joanne Rogers | Receptionist | Information and Technology (Internal)

Janet Stent | Receptionist | Information and Technology (Internal)

An elderly resident arrived at WBR reception very confused, disorientated and unable to communicate coherently. She was clearly very vulnerable and had a large sum of money on her. Joanne and Janet looked after her, gave her tea and kept her safe while they contacted the CSST manager and prevented h...

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Neil Harrison | Customer Services Officer | Resident Services (Internal)

Neil was tasked with assisting the data protection team in retrieving some outstanding subject access repair requests. Neil worked outside of his present role as a customer service officer within Peabody Direct to diligently complete 5 outstanding extensive requests in 2 days, one of which wanted a...

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Hayley Colman | Customer Relationship Manager | Property Services (Internal)

Justin Kirby | Surveyor | Property Services (Internal)

Therisa Tidy | Senior Tenant Advisor | Resident Services (Internal)

Allan Ronald | Responsive Repairs & Voids Manager-South | Property Services (Internal)

Max Panzavechia | Neigbourhood Services Officer | Resident Services (Internal)

Kevin Bartlett | Clerk Of Works | Property Services (Internal)

Daniel Cordiner | Tenant and Family Services Manager | Resident Services (Internal)

Shaha Alam Kha | Building Surveyor | Property Services (Internal)

Sussana Danquah | Welfare Benefits and Tenant Support Administrator | Resident Services (Internal)

I just wanted to take this opportunity to thank you all for the amazing work that has been completed 138 Kentlea Road, without the dedication and support that I receive from colleagues none of this would be achievable. From me receiving this case on the 25th January, to the blitz clean starting on t...

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Claudia Baker | Aids & Adaptations Investment Officer | Service Delivery

Ellie Day | Polyteck - Contractor

Rob | Operative | Polyteck - contractor

Claudia is very helpful and gets things done very quickly - I can't put into words how grateful I am. Rob, the electrician from Polyteck has great workmanship and he is very helpful and caring. Ellie at Polyteck is very helpful and kind, she is wonderful lady who is very organised and gets th...

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Steve Gibson | Team Manager | Estate Services (Internal)

Steve Gibson has been a huge support to me as a Neighbourhood Manager on all my estates and has worked with me for many years, Sometimes as a Neighbourhood Manager you are on estates with serious issues and work alone. Steve has supported me numerous times by being there on site with me when major i...

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Khalid Fysal | Employment Advisor | PCF Community Programmes (Internal)

A young resident waiting to speak to Khalid Fysal in the reception area of his Leyton office, was approached by two young men who requested that he go outside and speak to them. Noticing that the resident was reluctant to do so, Khalid instructed him to come and sit beside him behind the reception d...

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Frank Smith | Neighbourhood Services Officer | Resident Services (Internal)

I am working with a disabled tenant who also suffers from a mood disorder. She becomes depressed and confused so that letters or phone calls may not always make sense to her. When frustrated she may become verbally aggressive towards others. Her illness has caused friction with contractors and they ...

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