Recent nominations
  • Recent Nominations

Recent nominations



Kerry Smith | Customer Care Line Officer | Customer Services

Kerry Smith was very helpful and understating about the situation of the lift not working And that as I mentioned that their are senior citizens in the block find it hard to walk very far also their are children with buggies . Kerry was very considerate and passionate about getting the job for ...

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Cathy Bryant | Coordinator | Service Delivery

I am a Peabody tenant and a full time carer to my son who is severely disabled. Cathy Bryant has been helping me over the last 6 months to make substantial and necessary adaptions to our home due to the nature of my sons disabilities. I honestly could never thank Cathy enough for her hard work and...

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Christopher Gatt | Environment Caretaker | Property Services (Internal)

Chris recently attended Parnell House from 7.30am to facilitate filming for a Channel 4 documentary. This was a very last minute request and Chris attended on a day when he was not scheduled to work there. Whilst there he supported a resident who was upset and vulnerable. He dealt with the issues in...

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Alize Caires | Resident Sales Coordinator | Sales & Marketing (Internal)

Since joining Family Mosaic and now Peabody, Alize continues to provide outstanding customer service. On a daily basis she receives compliments from customers who are delighted with the service and efficiency they receive from her. Since being promoted in November Alize has shown exactly ...

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Phillip Watkins | Desktop Support Analyst (Mobile) | Information and Technology (Internal)

Phil Watkins with the help of Dave Stevens came to Ocean house to help with the email merger. When Phil and Dave walked in none of our Email systems were working. Phil and Dave took charge of the situation. they were both reassuring, Helpful, Compassionate and knew their stuff. Not once did they ...

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Dave Stevens | Rollout Project Manager | IT Service & Support (Internal)

Dave assisted Phil Watkins at Ocean house with the email merger. When Dave and Phil walked in none of our Email systems were working. Dave and Phil took charge of the situation. they were both reassuring, Helpful, Compassionate and knew their stuff. Not once did they turn a member of staff away w...

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Katrina John | Neighbourhood Manager | Resident Services - West (Internal)

I had a very upset resident call through to me and when I called Katrina I could tell she was very busy I could hear that she was out of the office, however once I explained the situation to Katrina she was very compassionate and she went above and beyond for the tenant and actually changed what she...

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Lisa Thomas-Pam | Floating Support Worker (Steps) | C&S South

Excellent help and service, compassionate excellence.

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Abu Hasnath | Caseworker | C&S London

"Abu was kind, compassionate and available throughout the process of helping my dad. He regularly checked in with us, including when dad had a spell in hospital. We need more poeple like Abu helping those in need! Keep up the good work Abu!"

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Tatum Quinn | Trailblazer Manager | C&S Essex (Internal)

As a team we feel Tatum deserves recognition for her hard work, please see below all of the team's words below and why we have submitted a nomination. Lewis McRae Tate has been a fantastic manager for the Trailblazer Project, she has always made herself available to the team to give advice and...

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Dale Young | Housing Support Worker Level 2 | C&S Essex (Internal)

Dale has really grown within the team and is proactive and forward thinking. He gets on well with everyone and over the last few months has really helped out the team and picked up extra work, going above and beyond what is expected or asked of him. He is a great colleague and is very passionate abo...

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Mark Barrett | Group Payments Manager | Procurement & Payments

I would like to nominate Mark for a WOW because it was late on a Friday when I was informed contractors had stopped work at a site due to non-payment of money, Mark could see I was stressed and he automatically offered assistance in resolving the issue. He was helpful and his assistance today ha...

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Helen Ifill | Team Leader | C&S London (Internal)

On 19 June Helen responded as On-call Manager to a medical emergency involving one of our customers at Ivydale Road, a supported housing scheme for adults with learning disabilities.The customer was taken by ambulance to Kings College Hospital as a precaution due to heightened risk of heart failure....

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Hayley Colman | Customer Relationship Manager | Property Services (Internal)

Justin Kirby | Surveyor | Property Services (Internal)

Therisa Tidy | Senior Tenant Advisor | Resident Services (Internal)

Allan Ronald | Responsive Repairs & Voids Manager-South | Property Services (Internal)

Max Panzavechia | Neigbourhood Services Officer | Resident Services (Internal)

Kevin Bartlett | Clerk Of Works | Property Services (Internal)

Daniel Cordiner | Tenant and Family Services Manager | Resident Services (Internal)

Shaha Alam Kha | Building Surveyor | Property Services (Internal)

Sussana Danquah | Welfare Benefits and Tenant Support Administrator | Resident Services (Internal)

I just wanted to take this opportunity to thank you all for the amazing work that has been completed 138 Kentlea Road, without the dedication and support that I receive from colleagues none of this would be achievable. From me receiving this case on the 25th January, to the blitz clean starting on t...

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Lewis Mcrae | Trailblazer Mentor | C&S Essex (Internal)

Both myself and several other agencies believe that Lewis saved this young woman's life. MW was suffering severe domestic violence (DV) and was homeless...at one point she had a hole bitten from her cheek. She was reluctant to press charges or attempt to flee. Lewis worked gently and closely with he...

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Sophie Reason | Neighbourhood Manager | Essex General Needs

Sophie is a welcome and charismatic woman. Throughout my moving process, she has been helpful, compassionate, and informative. She's made sure my requirements were met, as well as putting any concerns I may have had at ease. It's a pleasure to work with her. She truly is a valid member of the team.

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Yvette Harte | Social & Financial Inclusion Coordinator | C&S London (Internal)

I would like to nominate Yvette for a WOW Award. She is by far one of the best Social Inclusion workers I have worked with. She is passionate and enthusiastic about the work she does for the residents. Yvette is also very conscientious with managing the funds she gets for the many and various acti...

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Renee Fernie | Deputy Team Manager | C&S Essex (Internal)

Renee is hard working and enthusiastic when working with the young people she supports. She is passionate about them achieving their full potential and goes above and beyond when possible or necessary. Renee is an amazing support worker and continues to help tenants thrive.

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Michelle Carter | Neigbourhood Services Officer | Resident Services

Michelle has been with the neighbourhood south team for just over a year now. Michelle is a caring and compassionate housing officer which is regularly demonstrated by informal and formal compliments received from residents and their family members. One recent example came from the mother of one of ...

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Rachel Aldridge | Neighbourhood Manager | Resident Services - West (Internal)

For taking the time to sit with a gentleman who was in need of help when he was in no fit state to find the way to one of our many floating support drop ins in the local area. Rachel had come across the gentleman outside our office's in Pitsea and could see he was in distress he told her he had ...

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Nicola Sheldrick | Customer Care Line Officer Repairs | Customer Services

My husband and I, who are based in Birmingham, recently becomes the landlord of a new property at Cutty Sark. A defect of water pipes have been reported to your company. The repair was scheduled on 19/09, which the contractor did not turn up at the end, so we rearranged it to be today (22/09) instea...

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Damian Carter | Customer Care Line Officer Repairs | Customer Services

I found Damien to be one of the most competent and compassionate Customer Care officers I have come across. I was very distressed regarding the on-going work issues when Damian stepped in and was able to relieve me of my stress, I felt the issue was now in competent hands. Damian was efficient and k...

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Chelsea Hill | Customer Care Line Officer Repairs | Customer Services

Chelsea is polite and warm when communicating. She listens very well to complaints and request for repairs. When due a call back, she always calls back. She can always calm you down and is very good at solving problems presented. She is never sarcastic or short with you, she's always understanding a...

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Plowright House Team | C&S Essex

Following the death of resident's mother, he has advised that all the staff at Plowright House have come together and as a team effort have made life worth living: Carolyn Collier is a fantastic team manager, listens to her staff and always willing to help with my situation. Last night she listen...

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Angela Jemson | C&S London (Internal)

Angela showed superb example and leadership in a recent case where an older man with acute dementia was referred to our service. Angela knew the case was complex and sensitive and understood we would be required to include support not immediately congruent with our general role. Grasping the wider i...

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Jean Allen | Outreach Support Worker | C&S Essex

I have suffered with mental and physical heath challenges over the past seven years, which at times have made meeting and interacting with strangers or people I am not familiar with difficult for me. The combination tends to make it difficult for me to warm up to strangers as the unfamiliar heighte...

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