Recent nominations
  • Recent Nominations

Recent nominations



Tom Williamson | Development (Internal)

I would like to nominate Tom Williamson for a WOW award as he is an outstanding professional, ardent supporter of mentoring and helping others achieve their goals and has demonstrated every Peabody Value there is. Tom approached and offered to be my mentor, even before the Peabody Mentoring Programm...

Read the full nomination

Haarith Balesaria | Repairs Coordinator | Property Services (Internal)

His general performance since day one with Peabody has been brilliant and in recent months his approach to management of longstanding complaints and technically issues has been outstanding. To my knowledge his has successfully resolved 6-7 very tricky cases of recent. One in particular (Bruce House)...

Read the full nomination

Havering Here to Help Team | Care & Support (Internal)

Following a Forum meeting consisting of many of Havering's partner agencies and local authority staff. I was overwhelmed with the positive and outstanding comments made about the team here that provide this busy service, such as • How amazing Peabody are in Havering • How the Borough ...

Read the full nomination

Sheldon Shillingford | Surveyor | Property Services

I believe Sheldon demonstrates the Peabody values daily. Sheldon has continuously gone above and beyond for residents on Greyhound Mansion. I have recently joined the Vinci team and have been privileged enough to be put in a great contract, working with Peabody representatives such as Sheldon. ...

Read the full nomination

Christian Gonzalez | Incomes Officer | Finance - Landlord, Care & Comm (LC&C)

Unfortunately, for the first time in 23 years at the property, we had an issue with our account since my mother passed away last year and going through the succession etc. I hadn't really received much help from the accounts team however Christian did put me at ease, we had an agreement which we ha...

Read the full nomination

Alize Caires | Resident Sales Coordinator | Sales & Marketing (Internal)

Since joining Family Mosaic and now Peabody, Alize continues to provide outstanding customer service. On a daily basis she receives compliments from customers who are delighted with the service and efficiency they receive from her. Since being promoted in November Alize has shown exactly ...

Read the full nomination

Laura Mansfield | Outreach Support Worker | C&S Essex (Internal)

Sophie Osborne | Outreach Support Worker | C&S Essex (Internal)

I would like to nominate both Laura Mansfield and Sophie Osborne for the outstanding piece of work carried out today. Whilst outside our building they spotted a lady (ex customer) in her mobility wheelchair not looking very well. They approached her to see if she was OK and she tried to assure th...

Read the full nomination

Alan Gunn | Team Leader | C&S London (Internal)

Alan Gunn deserves to be recognised for his outstanding work. His passion, persistent support and dedication to work with a customer who has complex needs and mental health problems has been second to none. The customer in question has trust issues and suffers from anxiety/panic attacks which impact...

Read the full nomination

Caroline Porter | Care Support Worker Level 1 | C&S Essex (Internal)

I would like to nominate Caroline for showing an outstanding caring approach to a customer that recently had to move. Caroline supported this customer with the emotional support that the customer needed on that day in a very caring and empathetic way. I would like to say a massive thank you to Carol...

Read the full nomination

Anthony Freeman | Tenant and Family Support Officer | Resident Services

I am Tony's Boss I have just received this heartfelt email from our resident Mr Norman Ellis. Tony's work is always outstanding, however we get few emails/letters of praise for the great work that we do. Well done Tony once again for your exemplary work! Good Afternoon Ms Tidy, My name is...

Read the full nomination

Ricardo Bushell-Auguste | Customer Services Officer | Resident Services (Internal)

Ricardo went above and beyond to help a vulnerable Tenant with a PGM repair that had been outstanding for some time and was making her feel unsafe , she was very distressed and extremely unhappy , Ricardo assisted the Community Safety team by securing her the next available appointment and liaised...

Read the full nomination

Peabody Direct | Various | Peabody Direct (Internal)

Peabody Direct are an excellent team and witnessing what they deal with on a daily basis, first hand was an eye-opener. On 12th September 2018, Peabody Direct had to re-locate from Westminster Bridge Road to Albion House whilst an IT issue was resolved via a third party. The attitude of the staff...

Read the full nomination

Emma Gould | Head of Service Sussex | C&S South (Internal)

As a manager Emma has always been extremely conscientious, considerate, reliable, and supportive. She is prepared to be flexible, always listens and responds to issues I raise and praises work well done. Recently I applied for a new role within the organisation and she has been very encouraging and...

Read the full nomination

James Kirkham | Money Advisor | Finance (LC&C)

I want to nomination James for outstanding help and consistency. James has been committed to helping resolve and ease my financial struggles.

Read the full nomination

Arlene Castillo | Relief Support Worker - SH RBKC | Relief

I wanted to show my huge appreciation to Arlene in regards to the support she has shown me. Arlene has had such a positive impact on my health and wellbeing since she has been supporting me, helping me solve lots of outstanding bits. Arlene is so pleasant and kind, positive and perfect, I feel like ...

Read the full nomination

Ellis Knowles | Economic Inclusion Project Officer | PCF Trust Thamesmead (Internal)

Ellis has been amazing at pulling together a very important piece of work for the residents of Thamesmead. She has been demonstrating her commitment, passion and organisational skills working with a variety of our internal colleagues and external partners to ensure that our new website and opportuni...

Read the full nomination

Josephine Mahoi | Neighbourhood Manager | Resident Services

I was about to simply thank Ms. Mahoi for her outstanding performance then I found this WOW Award! Ms Mahoi always gives immediate assistance each time we have needed help. She will also refer us, where necessary, to the correct person to deal with the situation. And follow up to see that the job...

Read the full nomination

Thandice Bowen | Incomes Officer | Finance (LC&C)

Thandice Bowen (as my income officer with Peabody), helped me after I ran into serious problems concerning my rent arrears. As a result, my family and I found ourselves being threatened with homelessness, which contributed towards my becoming extremely ill and nearly losing my life. Despite the pres...

Read the full nomination

Mark Attfield | Head Of Peabody Direct | Customer Services (Internal)

I would like to nominate Mark, with the awful news that has been declared on the future of the department he has worked tirelessly to improve and build, he still remains positive and strong in keeping us working and focussed on the customer. He's an outstanding boss and a credit to Peabody. Don't th...

Read the full nomination

Bunmi Idowu | Community Safety Officer | Resident Services (Internal)

In September 2017 Bunmi took on a secondment as a Community Safety Officer and is still in the role, Bunmi's replacement as CST Administration Officer was Dawn Collins, formally of FM. Even though Bunmi was developing into her new CSO role and also managing a busy workload she still found the ti...

Read the full nomination

Simone Nelson | Housing Officer | C&S London (Internal)

Simone is professional, courteous, hard working and goes out of her way to achieve the best possible outcome. We are so fortunate having Simone as our housing officer. It's really admirable how Simone always see projects through from conception to completion. She takes pride in her work and is tr...

Read the full nomination

Neil Harrison | Customer Services Officer | Resident Services (Internal)

Neil was tasked with assisting the data protection team in retrieving some outstanding subject access repair requests. Neil worked outside of his present role as a customer service officer within Peabody Direct to diligently complete 5 outstanding extensive requests in 2 days, one of which wanted a...

Read the full nomination

Sarita Karim | HR Assistant | Human Resources (Internal)

Malini Indrasenan | Regional Business Partner | Human Resources (Internal)

I would like to nominate Malini Indrasenan & Sarita Karim for their prompt response when dealing with a leaver query. The task presented was in relation to retrieving a former colleague's IT device. I believe both individuals went above and beyond their responsibilities to ensure that the item w...

Read the full nomination

Shola Adebayo | Information and Technology (Internal)

I would like to thank Shola for the outstanding, speedy and professional service that he has provided. In my opinion he has gone above expectations in order to fulfil customers' needs.

Read the full nomination

Steve Nenzcc | Operative | Wates - contractor

His work was outstanding, very professional and he cleaned up after himself. At last you've found good contractors - no more cowboys.

Read the full nomination

Roberto Simonatto | Information and Technology (Internal)

Tricia Palmer | Information and Technology (Internal)

Terry Thomas | Information and Technology (Internal)

I would like to thank Tricia, Roberto and Terry for their outstanding work in moving the Lettings Team to a larger area of Joyce Dawson Way. This required the moving and installation of 9 screens, moving wiring and PC arms and generally any additions required to set up new desks. They worked speed...

Read the full nomination

Elizabeth Cooknell | Specialist Support Worker - LTC | C&S South

I want to nominate Liz for her care and support she gave me in my most difficult time. I would not be the same today, without all the effort that was put into my case - outstanding care.

Read the full nomination

Ricky Hepburn | Operative | MCP - contractor (Internal)

I would like to nominate Ricky Hepburn and his team from MCP for the exceptional job they completed for the residents of New College Mews. This was a very difficult situation where 4 residents had experienced a leak into their properties. This had happened on a number of occasions over a number of y...

Read the full nomination

Simon Jones | Service Delivery Building Surveyor | Service Delivery (Internal)

I would like to nominate Simon Jones for the exceptional job he completed for the residents of New College Mews. This was a very difficult situation where 4 residents had experienced a leak into their properties. This had happened on a number of occasions over a number of years but this was, by far,...

Read the full nomination

Cornell Emes | Environment Caretaker | Property Services (Internal)

Cornell Emes is an excellent caretaker. He always willing to help his fellow teammates and residents. I have seen Cornell Emes helping residents in many occasions but on the 26 March 2018, his kindness and professional approach towards an elderly tenant simply left me speechless: A tenant in Pegw...

Read the full nomination

Anthony Francis | Environment Caretaker | Property Services (Internal)

Davey Telfer | Environment Caretaker | Property Services (Internal)

Davey Telfer and Anthony Francis are positive and reliable caretakers who always go out of their boundaries in order to provide excellent customer service not only with workmates as well as service providers and tenants. On 28 February 2018 it snowed heavily and caused major disruptions across the c...

Read the full nomination

CCL Team Managers | Various | Customer Care Line (Internal)

I would like to nominate all of my colleagues for their outstanding collaborative work that took place following the adverse weather we experienced in Essex with heavy snow fall. The office had to be closed on Wednesday 28 February as it was not safe for staff to travel in and therefore a 'Whatsapp'...

Read the full nomination

Anthony Francis | Environment Caretaker | Property Services (Internal)

Tina Clark | PCF Community Programmes (Internal)

Tony is an exceptional caretaker on Pembury Estate. He always willing to help the residents and his fellow teammates . Tina Clarke is a great facility assistant in Pembury Circus who is always helpful, kind and considerate . On 14 of February 2018 a tragic incident occurred whereby the con...

Read the full nomination

Frances Malone | Contracts Manager | Service Delivery (Internal)

I would like to nominate Frances for her outstanding ability to always put others first, Frances is very dedicated to her role and is the first to give feedback when required. She is a great professional always going above and beyond to help people a real Positive Thinker.

Read the full nomination

Paul Dixon | Incomes Officer | Finance (LC&C)

As a tenant of Family Mosaic Housing, I have had dealings with Paul on many occasions and found that his customer service is outstanding. Paul has always been polite, professional and very courteous when dealing with me over the phone. He has always looked at ways to resolve my problems also whilst ...

Read the full nomination

Jetlinda Sylejmani | Customer Care Line Officer Repairs | Customer Services

Fatma Niyazi | Customer Care Line Officer Repairs | Customer Services

I would like to say that Fatma and Jetlinda are absolutely outstanding, impeccable customer service. Integrity to listen and understand. Follow conversation in a very well mannered way. They were extremely patient with me and very polite.

Read the full nomination

Tamara De Grassi | Area Housing Manager (GN) | Resident Services - East

She is a very reliable, dedicated, devoted, courageous, caring and honest person, who takes a great deal of pride in her work and makes sure everyone she looks after is well cared for. Outstanding.

Read the full nomination

Maggs | Operative | Polyteck - contractor

Mr A Jimale called to advise that Maggs, the Polyteck electrician who attended today is very polite and knowledgeable. He said he has never had this level of service from any previous operative whilst living here, and it is outstanding.

Read the full nomination

Suzann Potterton | Direct Payment Support Worker | C&S Essex

Adetutu Shokunbi | Housing Support Worker L1 (Devon House) | C&S Essex

Catherine Hagger | Housing Support Worker | C&S Essex

Jacqueline Puddle | Housing Support Worker | C&S Essex

Babajide Ogunrin | Housing Support Worker Level 1 | C&S Essex

Nicholas Burrows | Housing Support Worker Level 1 | C&S Essex

Foluke Obi | Direct Payment Support Worker | C&S Essex

Andrew Lane | Relief Care and Support Worker - Essex | Relief

Susan Walker | Housing Support Worker Level 1 | C&S Essex

On behalf of my entire Supported Accommodation team I would like to nominate them for a collective WOW award following a very difficult 2017 when we lost several customers. The professionalism and support offered to the customers and their families by my team was recognised by both external agencies...

Read the full nomination

Adam Curto | Wates - Contractor

Tenant called in to day Adam for Wates is absolutely outstanding and worked so hard. Excellent service and wanted Adam praised.

Read the full nomination
More Nominations