Recent nominations
  • Recent Nominations

Recent nominations



Vivien Maurice | Scheme Coordinator | C&S London

Tim Groves | Scheme Co-ordinator | London Older People

I would like to say a huge thank you to Viv and Tim both of whom have proven to be great team players. They have both gone over and beyond their normal call of duty to facilitate a large number of decants within their respective schemes. Their diligence ,and caring nature played a significant role...

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Hanson Asamoah | Receptionist | PCF Communities (Internal)

We applaud "Hanson the Hero" for his bravado effort to save a 7yr old boy's life after he was discovered choking at Pembury Community Centre on the 13th December 2018. The child's elder sister had pleaded Hanson—whilst he was at lunch—to help assist her little brother who was...

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Clive Senkatuka | Trainer/Coach Peabody Direct | Resident Services (Internal)

I would like to nominate Clive Senkatuka for the time and effort that he has put into the training of Peabody Direct with the recent change of raising repairs to the new PGM Super Group. Clive has had to cascade training to Peabody Direct at short notice with this new process of raising repairs. H...

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Ihab Elhabak | Warden | Resident Services (Internal)

I am nominating Ihab Elhabak who has been ambitious for our residents and organisation, and collaborative across the organisation. On 3rd September, the Wardens Team were asked by the Building Services Team to assist with the removal of damaged asbestos between Shire Court and Maran Way, Thamesmead ...

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Customer Care Line Team | Customer Care Line

"I would like to send a massive thank you to all that work in the CCL taking calls. I feel you are all so supportive, professional and a real caring group of people and not the normal end of the line call centre. Please do not change and keep up the great work you do supporting and caring for t...

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Deborah Bolam | Trailblazer Mentor | C&S Essex (Internal)

Deborah has worked with a customer who is notoriously hard to engage with or gain trust. Deb never gave up with EM, she worked so hard to forge a trusting relationship and open doors where all others could not. EM has been in the system since a child in care and now, in her 30's, still required help...

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Martyn Mace | Drain Technician Supervisor | Environmental Services (Internal)

Russell Flook | Drain Technician Trainee | Environmental Services (Internal)

Martyn and Russell recently attended to remove a large difficult to reach buddleia plant which was causing damage to a wall on our Duchy Street estate (Southwark). They did this to assist the maintenance team even though it falls outside of their normal roles working on drainage issues in Thamesmead...

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Thomas Hanberry | Environment Caretaker | Property Services

Tom is fantastic. He's very caring, helpful and really makes an effort to make the residents' lives better and easier at Merchants Walk. The range of things he's done for my family range from helping with parcels, moving, enquiries about utilities, etc. Tom makes himself available outside of what is...

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Thomas Hanberry | Environment Caretaker | Property Services

Tom is by far the best Peabody employee. Along with his normal duties he goes out of his way to help and assist. I have mobility issues and was unloading my car, Tom approached me, took the items off me and took them up to my flat for me. Tom is genuine and trustworthy.

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PGM Operatives | Various | Peabody Group Maintenance (Internal)

I would just like to acknowledge the incredible efforts made by PGM operatives (and office staff) who came into work throughout the extreme weather period last week, delivering as close a normal service as possible. The services operated at all advertised times, including out of hours, with operativ...

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Thomas Hanberry | Environment Caretaker | Property Services

I am just writing to say how grateful I am to have had Tom the caretaker around these past couple of weeks even more so than normal! I recently had an accident in my flat where a pan caught fire I ended up in the hospital with very minor burns and shock but I had also caused a hole in my kitchen flo...

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Michael Henry | Environment Caretaker | Property Services (Internal)

Tracey Clapham | Caretaker Supervisor | Property Services (Internal)

This is a really sad case. This morning, Michael the caretaker was going about his normal duties on the Kings Cross 10 Estates when he noticed a young lady who was crying, looking very dishevelled without any shoes, trying to get into one of our blocks. Something was not quite right and he approache...

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Kim Mathurin | Projects, Procurement and Payables (Internal)

Kim dealt with a difficult situation where a bailiff arrived at our Westminster Bridge Road office seeking immediate payment of circa £80,000. In the absence of her line manager, Kim spoke with the bailiff to explain the situation negotiating time to investigate internally why this balance wa...

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Jacqui Fenton-Smith | Support Worker | C&S London (Internal)

Jacqui is very good at problem solving and she will make it her personal goal to provide solution to problems at short notice. Last month the team was preparing for customers Winter Warmer event that was due to take place on the 20th Oct, 2017 at the Haggerston community Centre in Hackney. With a lo...

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Lorraine Male | Payroll Accountant | Financial Services (Internal)

Payroll has been very short staffed in last 2-3 months. Lorraine, as well as doing her normal day to day work, has stepped in to help us to process payroll so employees have been paid correctly and on time. She has gone well above her job role.

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Ricky Simmonds | Operative | Breyer - contractor

Wayne Baldock | Operative | Breyer - contractor

Nick Swain | Operative | Breyer - contractor

This team truly have gone above and beyond their normal duties whilst working in my home. They have shown me and my family the utmost respect and consideration and taken really good care of my property. They have been working for more than 7 weeks and have kept me informed the entire time. They neve...

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Leeann Lee | Team Leader (Steps) | C&S South (Internal)

I would like to express my thanks to Leeann for her ability to see outside of the box. She has faced extreme life-changing trials, and has worked hard in the last few months whilst having to cope with difficulties which could have made her give up. Recently, she has taken on paperwork that support w...

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Daniel Turner | Electrical & Utilities Manager | Service Delivery

I would like to nominate Dan Turner for providing assistance/electrical advice to the contract management team, his wealth of knowledge and experience is vast and he is always willing to provide training and advice on the best and most suitable installations for the property and often goes out of hi...

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Amy French | Senior Support Worker | C&S Essex (Internal)

Eleanor Cornell | Care Support Worker Level 1 | C&S Essex (Internal)

I am nominating Amy and Ellie for a WOW award as I am very pleased and thrilled with their hard work and determination on promoting customers' independence. We support a lady (KC) who has complex needs and can display behaviours that can challenges at times. Over the eight years Family Mosaic ha...

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Steve Baxter | Residential Estate Officer | C&S London & South (Internal)

Steve has recently spent two whole days out of his normal duty as estate officer to help one of the supported housing tenants who needed a representative from Family Mosaic whilst FM partner contractors carried out repairs to the tenant's property. Steve has amazing interpersonal skills who gives co...

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Rebecca Tarone | Support Assistant | C&S London

Innocent Jemedze | London Supported Housing

I greatly appreciate the help, support and encouragement that Innocent & Rebecca have been giving me during my recent problems with hoarding, suspended eviction clear out and deep clean. I have always liked my flat where I've lived and paid full rent and council tax for 17 years. So I was ve...

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Hazel Mclaughlin | Team Manager | C&S Essex (Internal)

The last year at Elm Tree Court has been a particularly difficult time, we have had the services in who have drastically slashed customers' individual supported hours to a minimum, which has resulted in fewer staff working even harder ensuring all of the customers' needs are met and helping them to ...

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Jean Allen | Outreach Support Worker | C&S Essex

I have suffered with mental and physical heath challenges over the past seven years, which at times have made meeting and interacting with strangers or people I am not familiar with difficult for me. The combination tends to make it difficult for me to warm up to strangers as the unfamiliar heighte...

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Jasmin Thompson | Community Development and Comms Officer | Subsidiaries - Old Oak & Charlton (Internal)

Jasmin has handled all aspects of the implementation of self service at Charlton Triangle branch, something which is not within her normal job role! She has arranged for customers to get involved in the design of the service and has run sessions directly with the customer to gain feedback. To do thi...

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