Recent nominations
  • Recent Nominations

Recent nominations



Cathy Bryant | Coordinator | Service Delivery

My three children and I have been Peabody residents for nearly five years and were placed in our current home on medical grounds due to my oldest son, Sidney, being severely disabled both mentally and physically. He has a chromosome deficiency and unfortunately is the only known carrier of this con...

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Laura Mansfield | Outreach Support Worker | C&S Essex (Internal)

Sophie Osborne | Outreach Support Worker | C&S Essex (Internal)

I would like to nominate both Laura Mansfield and Sophie Osborne for the outstanding piece of work carried out today. Whilst outside our building they spotted a lady (ex customer) in her mobility wheelchair not looking very well. They approached her to see if she was OK and she tried to assure th...

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Angela Allen | Neighbourhood Manager | Resident Services

Angela assisted a medical team from the NHS to help one of our tenants return home. The doctor said 'He is now medically fit and able to return home since last week but I gather there is a long delay with his front door repair/replacement. We were told last week that it may take 'weeks' to replac...

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Steven Mercer | Team Manager | Property Services (Internal)

Steve stepped in to assist at very short notice when two vulnerable elderly residents needed assistance. The residents had been admitted to hospital but were medically fit for discharge however unable to return to their properties as their keysafe had been vandalised. Steve went out of his way to as...

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John Phelan | Neighbourhood Manager | Resident Services - South (Internal)

John recently helped a non Peabody tenant who was found to need urgent medical attention, possibly life threatening. John contacted his landlord and reminded them of their responsibilities. He also made an urgent safeguarding to social services. I'm pleased to say that the customer is now engaging w...

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Helen Ifill | Team Leader | C&S London (Internal)

On 19 June Helen responded as On-call Manager to a medical emergency involving one of our customers at Ivydale Road, a supported housing scheme for adults with learning disabilities.The customer was taken by ambulance to Kings College Hospital as a precaution due to heightened risk of heart failure....

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Telsa Walker | Floating Support Worker | C&S London (Internal)

This is a joint nomination from a customer and myself. Telsa works consistently hard with all her customers but has achieved very positive outcomes with one in particular, who, without Telsa, would never be living independently in her own flat at this moment. Over two years ago, Telsa's customer...

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Christine Cooke | Floating Support Worker (Steps) | C&S South

From my initial contact with Christine I was put at ease. I felt assured that help was at hand. I had so many issues - medical, mental, as well as financial and family issues. I was so stressed and anxious, my doctor was very concerned. Christine saw how stressed I was and completely reassured me sh...

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Cheryl Ayoola | Community Safety Officer | Resident Services (Internal)

While attending a joint home visit to a resident, myself and Cheryl witnessed two young women being hit by a motorbike. While many people crowded around to look or even took photos, Cheryl calmly called an ambulance, giving information to the 999 call handler and arranging emergency medical help for...

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Lorraine Shepherd | Customer Care Line Officer Repairs | Customer Services

Lorraine whom went way beyond call off duty when she took a call from me - this lady even rang back and gave me clear good advice how to bring in my medical letters. I was very very touched by her care and kind words I hope one day to speak to her again. May god always bless her.

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Jade Sayers | Intensive Housing Officer | C&S London (Internal)

Jade was lone-working on a weekend, on the Sunday she did her usual check of who had been seen and then went to welfare check all the ones who hadn't been. When she carried out her welfare check at one of the flats in Eagle Dwellings Jade found the tenant had collapsed in the bathroom. Despite t...

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