Recent nominations
  • Recent Nominations

Recent nominations



Neighbourhood Services South Team | Neighbourhood Services South Team (Internal)

Neighbourhood Services South Team | Neighbourhood Services South Team (Internal)

My colleagues deserve recognition for the amazing work last week when 2 of the blocks on the estate I manage lost power over the weekend. Tenants needed to be decanted and we had to prioritise vulnerable residents and make sure they had suitable accommodation to go to. Repairs were raised and the ...

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Jenny Mclean | Head of Neighbourhoods | Resident Services - South (Internal)

I am nominating Jenny McLean from first-hand experience regarding a recent emergency incident, but also on behalf of my wider team. There was a recent incident on a patch in Thamesmead affecting 2 linear blocks, which amounted to roughly 75 tenants being affected, and around 25 tenants having to...

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Katrina John | Neighbourhood Manager | Resident Services - West

Katrina helped me massively during a very hard time of my mother passing. She helped me through the process of succession - it felt like she personally wanted to help me and went out of her way to keep me updated and reassured. Katrina is a very lovely person and I can't thank her enough.

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Nicole Foad-Bailey | Health & Housing Coordinator | Care and Support

My partner has been going through a very challenging time with health issues. The hospital arranged for an amazing lady called Nicole foad-bailey from health and housing with Peabody.Nicole visited myself and my partner in hospital and I told her about our windows and we are being evicted on 2nd Fe...

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Ella Rayment | Community Programme Coordinator | Community Regeneration

This was my first year supporting events at King Edwards Community Centre Laindon Essex. I was overwhelmed by the level of organisation and level of commitment by Ella and her team of supporters Jane Dobson, Ray Ali, and Siobhan Burt First event Christmas meal for local residents saw the team cook...

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Kevin Barclay | Mobile Handy Person | C&S London

I just wanted to send my compliments and massive thankyou about Kevin from the Handy Man Service, who was present and reported the incident with RN yesterday. If it hadn't been for him, we wouldn't have even known about RN breaking in. He went above and beyond to contact our staff and make sure th...

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Karen Tidder | Customer Care Line Officer Repairs | Customer Services

Michael called to say a massive thank you to Karen who said was amazing with dealing with his mums enquiry. She remained professional and helpful even when Michael was frustrated with the situation. Karen also made a call back to his mum Doreen without the request to make sure she is okay - Karen we...

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Caroline Porter | Care Support Worker Level 1 | C&S Essex (Internal)

I would like to nominate Caroline for showing an outstanding caring approach to a customer that recently had to move. Caroline supported this customer with the emotional support that the customer needed on that day in a very caring and empathetic way. I would like to say a massive thank you to Carol...

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Customer Care Line Team | Customer Care Line

"I would like to send a massive thank you to all that work in the CCL taking calls. I feel you are all so supportive, professional and a real caring group of people and not the normal end of the line call centre. Please do not change and keep up the great work you do supporting and caring for t...

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Emma Gould | Head of Service Sussex | C&S South (Internal)

As a manager Emma has always been extremely conscientious, considerate, reliable, and supportive. She is prepared to be flexible, always listens and responds to issues I raise and praises work well done. Recently I applied for a new role within the organisation and she has been very encouraging and...

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Lewis Mcrae | Trailblazer Mentor | C&S Essex

Lewis has gone all out in every way possible to help me and my daughter Michelle. Michelle has had problems with drink, drugs and homelessness and Lewis has been a massive help to the both of us. I can always phone Lewis and he has time to speak with me regardless of how busy he is. I cannot than...

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Simone Nelson | Housing Officer | C&S London

The reason for my nomination for Simone is that she is a great asset to Peabody, she is on hand to complete all issues that we may raise with her with regards to the people we support, she has interaction with the people that we support which helps in building working relationship and trust with the...

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Neil Harrison | Customer Services Officer | Resident Services (Internal)

Neil was tasked with assisting the data protection team in retrieving some outstanding subject access repair requests. Neil worked outside of his present role as a customer service officer within Peabody Direct to diligently complete 5 outstanding extensive requests in 2 days, one of which wanted a...

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Edward Famusudo | Outreach Support Worker | C&S Essex

I'd like to nominate Edward due to the fantastic support he gave to my son D. My son has a lot of debt and Edward made many phone calls to set up payment plans in order for him to become debt-free. Edward also supported D to have an OT assessment, which resulted in aids and adaptations being fit...

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Lyn Colman | Rehousing Officer | Resident Services (Internal)

A massive thank you Lynn. Following a serious incident that involved my 13 year old granddaughter Lynn spoke to the police, reassured Lucy and took her home to make sure she stayed safe.

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Jaswinder Ghuman | Operative | BSW - contractor

I feel I must give credit to Jas today. The history of the resident was that he supposed to have moved in before Christmas but we could not contact his mother whose number we had. The mother called in on Sunday asking for heaters to be dropped off and wanting an uncap. I tried all day to call her le...

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Carley Roseman | Wates - Contractor

I just wanted to say a big thank you to Carley. I came to her with an escalated repair that was affecting several different properties within a block. I needed to get a drainage engineer out to carry out a CCTV survey for the roofers down the downpipes to establish the cause of a massive block and l...

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Carley Roseman | Wates - Contractor (Internal)

WOW does not even begin to describe how Carly managed to arrange a team at a moments notice to assist another contractor through an unmanageable communal repair issue. Her actions were timed, which achieved results for other contractors to complete their works. Carly and the team she appointed ...

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Alba Varela | Support Worker | C&S London (Internal)

Alba is a dedicated and hardworking team player who is committed to supporting our customers to achieve their full potential and safeguard the vulnerable adults that we work with. Alba works with adults with learning disabilities in Southwark and Lambeth, I would like to nominate her for her work wi...

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Peter Ofoegbu | Concierge | Housing Management

A couple of weeks ago I received a big bed frame which didn't fit in the lift by 3cm! At that time I was alone at home with a 5 month old baby and this massive thing at concierge which couldn't be left there. The delivery man left and I got stuck in the situation! The concierge Peter convinces th...

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Paul Jeater | IT Infrastructure Manager | Information and Technology (Internal)

I'd just like to thank Paul for dropping his workload and assisting me with a challenging issue I was having with email inboxes! At this time I appreciate that everyone in IT are extremely busy working towards the merger, so for Paul to drop everything has made it possible for me to now get on with...

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Allison Philbrick | Customer Care Line Trainer | Customer Services (Internal)

Russell Phillips | Customer Care Line Trainer | Customer Services (Internal)

Lisa Pearce | Team Manager | Customer Services (Internal)

Lisa, Russ & Allison have all played a massive part in the recent launch of a new policy into CCL. There were some last minute issues due to decisions made elsewhere in the business and all 3 of them stepped up to the mark, providing last minute briefings and training sessions to the team. Lisa ...

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