Recent nominations
  • Recent Nominations

Recent nominations



Elliot Woolf | Customer Care Line Officer Repairs | Customer Services

I had a wonderful conversation with Elliot this morning, he was kind, polite, patient and very helpful. He made sure that all of my queries were felts with as best as he could. He made my smile and made the start of my week a lovely one.

Read the full nomination

Abdul Ali | Warden | Resident Services

I received a complaint from a resident that had no power in the communal hallway as the void property needed the electric meter topping up. I received the email below from the tenant which demonstrates Abduls caring attitude to Peabody's residents, he went above and beyond by visiting her in the eve...

Read the full nomination

Grace Pickering | Floating Support Worker (Steps) | C&S London & South

I had visits from three Steps Workers. Grace was the only one who grappled with my problems, and enabled me to relocate into a lovely new environment.

Read the full nomination

Katrina John | Neighbourhood Manager | Resident Services - West

Katrina helped me massively during a very hard time of my mother passing. She helped me through the process of succession - it felt like she personally wanted to help me and went out of her way to keep me updated and reassured. Katrina is a very lovely person and I can't thank her enough.

Read the full nomination

Alimat Wurie | Neighbourhood Services Support Officer | Neighbourhood Services - East (Internal)

Alimat is such a lovely member of staff and always willing to help the team. I wanted to say a big thank you and wanted her to know we appreciate her help and kindness.

Read the full nomination

Nicole Foad-Bailey | Health & Housing Coordinator | Care and Support

My partner has been going through a very challenging time with health issues. The hospital arranged for an amazing lady called Nicole foad-bailey from health and housing with Peabody.Nicole visited myself and my partner in hospital and I told her about our windows and we are being evicted on 2nd Fe...

Read the full nomination

Christine Cooke | Floating Support Worker (Steps) | C&S South

Christine is the most lovely and caring lady. She has closed our file now and my husband and I do miss her visits. She has done so much for us we could never have done it without her. A super lady.

Read the full nomination

Ella Rayment | Community Programme Coordinator | Community Regeneration

This was my first year supporting events at King Edwards Community Centre Laindon Essex. I was overwhelmed by the level of organisation and level of commitment by Ella and her team of supporters Jane Dobson, Ray Ali, and Siobhan Burt First event Christmas meal for local residents saw the team cook...

Read the full nomination

Kevin Barclay | Mobile Handy Person | C&S London

I just wanted to send my compliments and massive thankyou about Kevin from the Handy Man Service, who was present and reported the incident with RN yesterday. If it hadn't been for him, we wouldn't have even known about RN breaking in. He went above and beyond to contact our staff and make sure th...

Read the full nomination

Adejuwon Adeoba | Floating Support | Care & Support

I am nominating Adejuwon on her customers behalf. Having received a very lovely thank you card from the customer today. The customer who has mental health issues and was not coping with her daily life to the extent she wouldn't leave the house states that Adejuwon has turned her life around. At her ...

Read the full nomination

Residents and Team Members at Pathways | Team Members at Pathways | Care & Support (Internal)

Pathways started a Community Bookswap in partnership with Hastings Furniture Service. Staff & Residents worked together to turn an old stereo cabinet in to a book shelf that was weather proof, the shelf ended up as a beach hut shelf and placed in the front garden of Pathways. The residents &...

Read the full nomination

Rebecca Fenner | PCF Community Programmes (Internal)

I have worked with Rebecca for over 10 years, within that time she has always demonstrated a very positive and Can DO attitude, she always goes above and beyond for staff and especially volunteers. She has supported many Volunteers in our community. She works closely by empowering them to reach thei...

Read the full nomination

Simone Williams | Business Support Officer | Asset Compliance

May I take this opportunity to say, A Big Thank You to Ms. Simone Williams who dealt very kindly and professionally with my inquiry concerning my request. I found Ms. Williams to be very patient, caring, and extremely professional as Ms.Williams worked through all the issues with respect to my conce...

Read the full nomination

Customer Care Line Team | Customer Care Line

May I take this opportunity to say, thank you so much, for your Peabody Customer Services Personnel, who dealt very professionally with all my telephone inquiries concerning my Housing enquires. I find them to be very patient, polite and extremely professional as they work through all the issues wit...

Read the full nomination

Anne Harris | Financial Inclusion Officer | Finance LC&C

"I would like to nominate Anne Harris for a WOW award. I would just like to say a big thank you to Anne for being such a lovely caring person. She has helped me through really bad times when I had bug and fleas in the house and always caring especially as a suffer from depression. She is hel...

Read the full nomination

Jonathan Zoil | Neighbourhood Manager | Resident Services (Internal)

I want to nominate Jonathan because he has shown great empathy and understanding. He is new to the team but he has made time to listen and to help everyone. Jonathan is a lovely person who has time for others. I can not just give the one example because there have been several and Jonathan has gone...

Read the full nomination

Angela West | Outreach Support Worker | C&S Essex

A customer attended a Drop In and was seen by Angela. She immediately put her at ease and had a very soothing manner about her. She had a lovely personality and helped the tenant to move into a local authority property after their mother had to go into a care home. Everything has now been sorted and...

Read the full nomination

Kerry Smith | Customer Care Line Officer | Customer Services

Karen Cronin | Customer Care Line Officer | Customer Services

May I take this opportunity to say, thank you so much, for your Customer Services Personnel ladies, Kerry Smith and Karen Cronin, who dealt very professionally with all my telephone inquiries concerning my gas repair issues. I find them to be very patient, polite and extremely professional as they w...

Read the full nomination

Lauren Lewis | Customer Care Line Repairs Officer | Customer Care Line

''May I take this opportunity to say, thank you so much!!! for your Customer services Personnel lady, named Lauren Lewis. Ms Lauren worked so hard to resolve a long running gas issue, it is because of Ms Lauren's kindness and diligence, that I have Central heating in my apartment. I am Soooooooooo g...

Read the full nomination

Angela West | Outreach Support Worker | C&S Essex

I met Angie a few years ago at a drop in centre and I have seen her on many occasions. Angie has helped and supported me with phone calls, letters, and advice, but most of all my emotional state. I have many emotional problems in my life and I have always felt very safe and comfortable around Angie,...

Read the full nomination

Gary Leman | Environmental Operative (Street Scene) | Environmental Services

Andrew Shepherd | Environmental Operative (Street Scene) | Environmental Services

Paul Starkey | Environmental Operative (Grounds Maint) | Environmental Services

Sarha WinesĀ  | Environmental Operative (Street Scene) | Environmental Services

I stay at Woolwich in Major Draper Road. During my morning run, these lovely gardeners stopped their noisy machine everytime I passed. Not just one person, they immediately signaled to the next person and they kept stopping in a sequence. I was so moved and asked them - it's just 2 seconds, so why d...

Read the full nomination

Lauren Lewis | Customer Care Line Repairs Officer | Customer Care Line

Lauren dealt very professionally with my telephone inquiry concerning my repair issues. I found Lauren to be very patient, kind and extremely professional as she worked through all the issues, with respect to my concerns. I found Lauren to be a lovely lady, whilst demonstrating copious levels of ...

Read the full nomination

Trudy Bettinelli | Floating Support Officer | C&S Essex

Trudy has a lovely warm personality with a beautiful smile, that makes you feel valued despite your circumstances. She will go above and beyond to obtain results for her clients. I am forever grateful in meeting Trudy, it goes to show there are still genuine good people who have a BIG HEART. ...

Read the full nomination

Jodi Wallace | Information & Advice Advisor | C&S Essex

The lovely, kind and very professional way Jodie spoke to me - understanding, listening and really trying to help me. I felt so comfortable talking to this very nice young lady. She is an asset to your company (I did say I was going to adopt her!) I am 75.

Read the full nomination

Elliot Woolf | Customer Care Line Officer Repairs | Customer Services

I would like to nominate Elliot for the WOW awards as he is a credit to the customer care line team. He manages to resolves issues in a very timely manner and after numerous calls in relation to not having access to my gas meter, on my last call speaking to Elliot he managed to get this resolved...

Read the full nomination

Elizabeth Cooknell | Specialist Support Worker - LTC | C&S South

I wish to nominate Liz as she was so helpful and very much on the ball. She was very kind, very caring and gave excellent advice. I can't praise Liz enough. A truly lovely lady and very understanding.

Read the full nomination

Fatma Niyazi | Customer Care Line Officer Repairs | Customer Services (Internal)

A customer desperately needed some help in one of our reception offices today, and he could only speak Turkish. He sounded quite upset, and the lovely Fatma was more than willing to help by taking over the call as she can speak fluent Turkish. She helped him with his queries and even offered to call...

Read the full nomination

Christine Cooke | Floating Support Worker (Steps) | C&S South

I would like to nominate Christine for her kindness and understanding and her lovely personality. Thank you.

Read the full nomination

Claire Rawlinson | Customer Care Line Repairs Officer | Customer Care Line

May I take this opportunity to say, thank you so much, for your Customer Services lady named Claire who dealt very professionally with my telephone inquiry concerning my repair issues. I found Claire to be very patient, polite and extremely professional as she worked through all the issues with resp...

Read the full nomination

Jetlinda Sylejmani | Customer Care Line Officer Repairs | Customer Services

May I take this opportunity to say, thank you so much, for your customer services personnel lady, named Jeta who dealt very professionally with my telephone inquiry concerning my repair issues. I found Yeta to be very patient, polite and extremely professional as she worked through all the issues wi...

Read the full nomination

Scott Lloyd | Outreach Support Worker | C&S Essex (Internal)

I have the pleasure of being Scott's Manager. Today I received a lovely email from a Housing Options Officer at Castle Point Council in Essex regarding a case he has been working on. I feel Scott deserves some recognition for his excellent customer service. Previous to this case, Scott has just had ...

Read the full nomination

Michael | Polyteck - Contractor

Connor | Operative | Polyteck - contractor

Two operatives attended today to carry out electrical works for Mrs Perry. She said Michael and Connor were the best workers she had ever had in her home - she found them nice and polite, she was happy they tidied up after themselves, they were easy to work around and nothing was too much trouble. S...

Read the full nomination

Zoey Shepherd | Customer Care Line Officer Repairs | Customer Services

I have just been speaking to the lovely Zoey in Repairs.She was attentive,efficient,caring and professional.She got to the point - I did not have to answer loads of questions and she attached the new repair to another job. Brilliant!!

Read the full nomination

Thomas Hanberry | Environment Caretaker | Property Services

Phenomenal guy. Very meticulous in his work friendly and nothing is ever to much for him. Such a lovely man. Would nominate him a hundred times if I could.

Read the full nomination

Elizabeth Cooknell | Specialist Support Worker - LTC | C&S South

She was a very great help to me and done all she could to make my life better in every way by going that extra mile. And what a lovely lady - she put me at ease at first meeting. It made me feel I had known her years, so I think she deserves a WOW! Award

Read the full nomination

Nicola Slattery Smith | Floating Support Officer | C&S Essex

Nicola has been a tremendous help to myself and my parents. She has helped my parents feel less vulnerable and safer around the home. She set up telecare, blue badge, setting up stair rails, smoke alarms and attendance allowance. Nicola excels in professionalism and acts with integrity on all level...

Read the full nomination

Patricia Lewis | Employment Training Manager | Community Programmes (Internal)

I spoke with Patricia earlier today about an business start up scheme we used to offer as a resident who had previously attended now felt in a position to progress with her business idea. Patricia advised FM no longer off this course but she immediately asked for the residents details so she could ...

Read the full nomination

Thomas Hanberry | Environment Caretaker | Property Services

I am just writing to say how grateful I am to have had Tom the caretaker around these past couple of weeks even more so than normal! I recently had an accident in my flat where a pan caught fire I ended up in the hospital with very minor burns and shock but I had also caused a hole in my kitchen flo...

Read the full nomination

Laura Edmeades | Caseworker | C&S Essex

Laura is extremely proficient, professional and experienced in her approach. She is very knowledgeable and helpful with her advice. She shows considerable understanding and insight into one's ill health, the problems that arise and care needs. Laura has a lovely personality, knowing precisely how to...

Read the full nomination

Carole Morris | Care Navigator | C&S South

Carole has shown such kindness and dedication to her customer Mr Franks. Without her help he would have been in a very sorry state financially, she pursued avenues we didn't even know existed, she never gave up on him. He is very grateful for all her help. It is lovely to meet someone who makes the ...

Read the full nomination
More Nominations