Recent nominations
  • Recent Nominations

Recent nominations



Cathy Bryant | Coordinator | Service Delivery

My three children and I have been Peabody residents for nearly five years and were placed in our current home on medical grounds due to my oldest son, Sidney, being severely disabled both mentally and physically. He has a chromosome deficiency and unfortunately is the only known carrier of this con...

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Patmarie Stephenson | Receptionist | Facilities (Internal)

Patmarie has been extremely supportive to the community safety team, we have had some enquires around booking rooms at Albion House and Patmarie has gone over and beyond in helping with this and booked these rooms for us as without being asked, she has helped to ensure we meet with other important d...

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Claudia Baker | Aids & Adaptations Investment Officer | Service Delivery

I have known Claudia for quite a few years although we have never met. She was extremely supportive when I needed my bathroom adapted due to my disability. Not only was she constantly liaising with my local authority but she kept me informed every step of the way. Last year my shower seat had to be ...

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Laura Mansfield | Outreach Support Worker | C&S Essex (Internal)

Sophie Osborne | Outreach Support Worker | C&S Essex (Internal)

I would like to nominate both Laura Mansfield and Sophie Osborne for the outstanding piece of work carried out today. Whilst outside our building they spotted a lady (ex customer) in her mobility wheelchair not looking very well. They approached her to see if she was OK and she tried to assure th...

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Maureen Crate | Outreach Support Worker | C&S Essex

I have been asked to nominate Maureen Crate after receiving a phone call from a lady called Margaret. Margaret wanted it to be known how pleased she was with the assistance she received at our Drop in service at Castle Point Council in Benfleet Essex. Margaret stated she was in turmoil when her ...

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Kevin Barclay | Mobile Handy Person | C&S London

I just wanted to send my compliments and massive thankyou about Kevin from the Handy Man Service, who was present and reported the incident with RN yesterday. If it hadn't been for him, we wouldn't have even known about RN breaking in. He went above and beyond to contact our staff and make sure th...

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Laura Kemsley | Gateway Coordinator | C&S Essex

I have known Laura for many years working for social service and now as an advocate. Laura ensures that adults have the opportunity to have their support at home if they have their elderly parents or a physical disability. I strongly believe that under her leadship her team of workers feel supported...

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Ihab Elhabak | Warden | Resident Services (Internal)

I am nominating Ihab for how human and kind he was when he saw an unknown person who was trying to hide in the Cumberland Market Estate car park, presumably to sleep rough. While patrolling on the estate, he saw this individual. When Ihab asked the male where he lives, he was not able to give an...

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Shabana Waka | H.R. Business Partner | Human Resources (Internal)

I have known Shabana since I started at Peabody 3yrs ago. She has always been there to provide support to me and my team on all HR related matters, sometimes even if its just being there to listen. However, recently she has gone "Above and Beyond" to support myself and a number of coll...

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Marjorie Mbulo | Neighbourhood Manager | Resident Services - East

"I am writing to inform you about the excellent service I have received from Marjorie Mbulo. I have known Marjorie as my previous Neighbourhood Manger and even then her service was above and beyond the call of duty whenever I called upon her for assistance. Marjorie recently made a referral for...

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David Attridge | Support & Tenancy Management Worker | C&S London

I would like to nominate David Attridge for a WOW award. David embodies excellence in both his professional and personal approach and I cannot stress highly enough how his support has been both critical and empowering in my recovery journey. I have lived at the Brockley Park scheme for a year and th...

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Deji Sangobowale | Neighbourhood Manager | Neighbourhoods

Over the years it has been very clear and effective communicating with Deji. He even came to visit at one point to personally see that I was safe after an incident. He is perfect for the customer service part of his job because he is there, present, communicates clearly and responsibly .I have not k...

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Arlene Castillo | Relief Support Worker - SH RBKC | Relief

I wanted to show my huge appreciation to Arlene in regards to the support she has shown me. Arlene has had such a positive impact on my health and wellbeing since she has been supporting me, helping me solve lots of outstanding bits. Arlene is so pleasant and kind, positive and perfect, I feel like ...

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Karen Tidder | Customer Care Line Officer Repairs | Customer Services

Karen was so helpful on 31 July 2018 I rang to make a complaint on the repair line. Karen helped to sort out my problem, by getting me an emergency plumber, because I had a bad leak, and come to find out I now need a whole new toilet system. I'm so grateful to Karen for just listening and believing ...

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Lewis Mcrae | Trailblazer Mentor | C&S Essex (Internal)

Both myself and several other agencies believe that Lewis saved this young woman's life. MW was suffering severe domestic violence (DV) and was homeless...at one point she had a hole bitten from her cheek. She was reluctant to press charges or attempt to flee. Lewis worked gently and closely with he...

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Lewis Mcrae | Trailblazer Mentor | C&S Essex

Lewis has been our caseworker for at least 10 months and has been a tremendous support and has worked hard in our support while we were going through out eviction process. Without him we would not have known which way to turn and we will be forever grateful to Lewis.

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Axis Team | Axis - Contractor

Excellent customer service and well mannered plumber.

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Anthony Francis | Environment Caretaker | Property Services (Internal)

Davey Telfer | Environment Caretaker | Property Services (Internal)

Davey Telfer and Anthony Francis are positive and reliable caretakers who always go out of their boundaries in order to provide excellent customer service not only with workmates as well as service providers and tenants. On 28 February 2018 it snowed heavily and caused major disruptions across the c...

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Michael Hyer | Application Support Analyst | Information and Technology (Internal)

In preparation for collapse of legal entity Gallions, we needed to remove suffixes from housing benefit reference numbers in three local authorities; Bexley, Greenwich and Tower Hamlets, which were inserted when Gallions was migrated onto QL because not enough was known at that time about how data w...

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Elizabeth Cooknell | Specialist Support Worker - LTC | C&S South

She was a very great help to me and done all she could to make my life better in every way by going that extra mile. And what a lovely lady - she put me at ease at first meeting. It made me feel I had known her years, so I think she deserves a WOW! Award

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Melanie Serghides | Community Safety Officer | Resident Services (Internal)

Elly Petrova | Warden | Resident Services (Internal)

Melanie and Elly have shown that they are caring and kind in how they treat our customer - on Thursday 1 February 2018 Mel and Elly were carrying out door knocking on one of our estates when they saw a young boy attempting to jump off the balcony in the building, with his teenage sister trying to re...

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Shaheena Ullah | Lettings & Neighbourhood Support Officer | Resident Services (Internal)

We had a problematic elderly resident that would come into the office on almost a daily basis regarding problems with her boiler. Her boiler did manage to get fixed, however after sending two contractors to set her timer to how it had been previously, for some reason they could not do this. Before X...

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Chontrelle Grant | Receptionist | Information and Technology (Internal)

Robert Hicklin | Receptionist | Information and Technology (Internal)

Bella Belfon Rose | Reception Team Leader | Information and Technology (Internal)

I would like to nominate Chontrelle for supporting me in my apprenticeship. I am the luckiest person to have had an opportunity to work with Chontrelle, you are the most interesting office workmate to work with. Sharing an office with you has really prepared me for the great task ahead in my career....

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Brooke Allen | Care Support Worker Level 1 | C&S Essex (Internal)

Brooke has made a great contribution to the young ladies she supports at Ipswich Road. She has given back to them a great deal of independence. She has gained their trust, given them guidance and has helped to bring up their confidence. She has worked tirelessly to improve their homes, while involvi...

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Ihab Elhabak | Warden | Resident Services (Internal)

Ihab had already finished his shift for today, Friday 3 November 2017. However, on his way going out of the estate (Cumberland Market), he heard someone groaning in pain. When he looked, he saw a male lying down, bruised all over with his left leg covered in blood and he was holding a bottle of alco...

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Customer Care Line Team | Customer Care Line

As a disabled Family Mosaic tenant for 28 years it is an absolute pleasure to always speak with the customer care line team, even though they face the brunt sometimes of unhappy tenants for one reason or another, they are always extremely polite and always willing and eager to help. Sometimes whilst...

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Roshanarah Ahamed | Neighbourhood Manager | Resident Services - West

As a Family Mosaic tenant for 28 years, it is an absolute pleasure to come across a housing officer who is not only a strong woman but very competent within her work. As a disabled tenant it is fantastic that she returns my telephone calls within a few hours of the request made by customer care. Whe...

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Maureen Arthur | Financial Wellbeing Advisor | Finance (LC&C)

Halil Can | Decant & Resettlement Officer | C&S London & South

Charlene Wilkes | Administrative Support Worker | Finance (LC&C)

Dear Maureen, I am writing on behalf of my wife, Jennie, and myself to say how very grateful we are for the support you and your colleagues ,Halil and Charlene, gave Julia at her recent tribunal. Without your help we would not have known how to go about making the appeal, let alone achieve a success...

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Sebastian Allen-Xuereb | Support Worker | C&S London

It is with great pleasure that I would like to recommend Mr Sebastian Allen Xuereb for the Family Mosaic and Peabody WOW award. From the time I have known Mr Xuereb he has always put his clients and patients care above his duties as a mental health key worker. One of the main things I am gratef...

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Amy French | Senior Support Worker | C&S Essex (Internal)

Eleanor Cornell | Care Support Worker Level 1 | C&S Essex (Internal)

I am nominating Amy and Ellie for a WOW award as I am very pleased and thrilled with their hard work and determination on promoting customers' independence. We support a lady (KC) who has complex needs and can display behaviours that can challenges at times. Over the eight years Family Mosaic ha...

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Rachel Aldridge | Neighbourhood Manager | Resident Services - West (Internal)

After receiving a call regarding one of our Essex Supported Housing properties, I was having difficulties with raising an emergency repair and I was stuck with who to contact or what to do next. Although the property was not within her patch, Rachel kindly visited me in the CCL and sat with me, maki...

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Maureen Crate | Outreach Support Worker | C&S Essex

She is a credit - Maureen is so dedicated, confident, very professional and has known me and my mental condition for a long time. She doing a great job for all people. I love and trust her like a good, honest friend. Especially when I can't cope with being in the unit with people whose rudeness is u...

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