Recent nominations
  • Recent Nominations

Recent nominations



Daniel Cordiner | Tenant and Family Services Manager | Resident Services (Internal)

Danny has gone above and beyond in recent months in support of the YPS Transitions service. Danny has been a reassuring point of contact and proven a wealth of knowledge. Before Christmas Danny supported a Transitions client who was faced with an immediate risk of homelessness. At a point where our ...

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Lucky Aigwi | Environment Caretaker | Property Services (Internal)

Job Adomah | Team Manager | Property Services (Internal)

Both Job and Lucky have gone over and above their daily responsibilities by providing cover over the Christmas holidays and weekends. We have a legal case where the resident is experiencing an on going roof leak and we have installed temporary solution which requires buckets being emptied daily. T...

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Asim Bashir | Information and Technology (Internal)

Asim always provides excellent customer service. I've often (never intentionally!) interrupt him whilst he is busy dealing with something else. And he always stops to help without any hesitation and offers a quick solution with a smile. In early November, I was dealing with a critical piece of work ...

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Michael Dowling | Head of Responsive Repairs | Service Delivery

May I take this opportunity to say, thank you so much to Mr. Michael Dowling who dealt very kindly and professionally with my inquiry concerning repair issues at The Lambeth Question & Answer session (26th June,2018). I found Mr. Dowling to be very patient, kind and extremely professional as Mr....

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Simone Williams | Business Support Officer | Asset Compliance

May I take this opportunity to say, A Big Thank You to Ms. Simone Williams who dealt very kindly and professionally with my inquiry concerning my request. I found Ms. Williams to be very patient, caring, and extremely professional as Ms.Williams worked through all the issues with respect to my conce...

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Darren King | Environment Caretaker | Property Services

"I want to thank Daren not only for the excellent service he provides in keeping Bayliss house and George Peabody estate clean but his care for the residents as well. I am a disable person who has mobility issues and on Monday when I was getting back from the shop Daren kindly proposed to help ...

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Marjorie Mbulo | Neighbourhood Manager | Resident Services - East

Marjorie is very caring and very supportive with her Team east Team 1. Recently I received an email from a resident see below that was very satisfied with the service she received and immediate response she received from Neighbourhood Manager, Marjorie Mbulo. To note Marjorie was also covering this ...

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Regina Marcelo | Environment Caretaker | Property Services (Internal)

I would like to nominate Regina Maria Marcelo, he had helped us deal with a difficult situation where a tenant had passed away in one of our properties. I was due to show the family the flat so they could take belongings from the flat such as sentimental items. I had been told the flat would have be...

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Helen Austin | Welfare Benefits & Money Advisor | Resident Services (Internal)

Helen assisted one of my vulnerable residents who was experiencing DV from an ex partner who had hacked into her bank accounts and left her with literally no money. Helen kindly assisted this tenant and supplied her with a food bank voucher, assisted the tenant with cancelling bank cards, etc., and...

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Kate Pamplin | Floating Support Worker (Steps) | C&S South

Kate has been a great support and has given me much advice regarding possible benefits claims. She also very kindly invited me to a really wonderful 1950's Tea Dance, where I got the chance to meet new people in my area, and also got introduced to local social activities.

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Danielle Shurgold | Health & Housing Coordinator | C&S South

Danielle's role is to assist with timely safe hospital discharge and I am submitting this WOW nomination on behalf of a patient who Danielle worked with to facilitate a safe discharge back home. This is the thank you message that the patient sent to Danielle: "Hi Danielle, I should have sent...

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Rachel Aldridge | Neighbourhood Manager | Resident Services - West (Internal)

After receiving a call regarding one of our Essex Supported Housing properties, I was having difficulties with raising an emergency repair and I was stuck with who to contact or what to do next. Although the property was not within her patch, Rachel kindly visited me in the CCL and sat with me, maki...

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Chelsea Hill | Customer Care Line Officer Repairs | Customer Services (Internal)

I would like to nominate a girl called Chelsea from customer care line services. I am a Family Mosaic support worker and work in a 24/7 care service in Pitsea. Last week I accidently locked myself out of the care scheme I work in, in Pitsea. That being the customer with NO mobility was inside si...

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