Recent nominations
  • Recent Nominations

Recent nominations



Kamaldeep Bhogal | Commercial Assistant | PGM (Internal)

Kam is very professional and efficient. She always meets deadlines and has been helping out with year end tasks on top of her busy workload. I enjoy the relationship we have with PGM and Kam has been an important part of this relationship during the time we have been working together. Our program...

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Sandra Walker | Floating Support Worker (Steps) | C&S South

We found Sandra to be very friendly and helpful and she put us at ease straight away. Sandra made us feel our needs and worries were important to her and gave us confidence.

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Patmarie Stephenson | Receptionist | Facilities (Internal)

Patmarie has been extremely supportive to the community safety team, we have had some enquires around booking rooms at Albion House and Patmarie has gone over and beyond in helping with this and booked these rooms for us as without being asked, she has helped to ensure we meet with other important d...

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Katie Coultas | Information and Technology (Internal)

Katie has a number of special characteristics that are inspirational. She has listened and been a safe place for me to share if I need to. After a recent set of personal circumstances, she has made me think long and hard about what is important. She provided a safe place to think, when there is nowh...

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Sheree Watt | PCF Community Programmes

Sheree is always going above and beyond, not only in her leadership and new energy at the Pembury Centre, but empowers and encourages residents on a daily basis to achieve their very best, by providing a seamless service and most importantly with her megawatt smile. Sheree is a leader that pushes...

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Elly Petrova | Warden | Resident Services

Elly helped me translate important information for a resident, into his native language; she took the time out of her usual busy duties to contact him (and kept trying when she didn't get through the first time), this was a huge help to me as it made sure he could fully understand the information he...

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Elizabeth Cooknell | Specialist Support Worker - LTC | C&S South

"She was extremely helpful and friendly putting us completely at ease on the first and important meeting. She expained who and what steps to do and outlined the possible benefits we needed and could be entitled to. She also instigated and helped with filling in the various claim forms and gave ...

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Samantha Leopold-Cox | Specialist Project Worker | C&S London & South

I received this email from a staff member who works for LB Hackney's Resident Sustainment Team, one of our most important partners. It speaks for itself. Sam manages about 300 assessments a year! The RST refer high needs customers reported to them via LB Hackney Housing Managers. Sam is extremely sk...

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Babafemi Osinlaru | Relief Support Worker | C&S London (Internal)

Clara Oshodin | Relief Support Worker | C&S London (Internal)

Oana-Maria Gradinaru | Receptionist | Information and Technology (Internal)

I received an email today from Mr S. which you can read below and speaks for itself I think. Particularly in relation to his sense of relief at what appears to have been extremely worrying for him, this is worth some consideration given that he was basically renewing a benefit based upon well establ...

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Ellis Knowles | Economic Inclusion Project Officer | PCF Trust Thamesmead (Internal)

Ellis has been amazing at pulling together a very important piece of work for the residents of Thamesmead. She has been demonstrating her commitment, passion and organisational skills working with a variety of our internal colleagues and external partners to ensure that our new website and opportuni...

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Jacqueline Trezel | Neigbourhood Services Officer | Resident Services (Internal)

I would like to nominate Jacqui because she is a really honest and fair person. She is a non judgemental individual. Jacqui is a good listener and ensures every member of the team is equally important and special.

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Lorna Mills | Neigbourhood Services Officer | Resident Services

I received this from the Cats Protection League, an organisation that a member of my team, Lorna Mills, has been working with. The message in the email demonstrates the dedication and commitment shown by Lorna to the organisations she works with, her commitment to promoting opportunities for our re...

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Jane Fishwick | Caseworker | C&S Essex

I would love to nominate Jane Fishwick for this award, she has totally restored my faith in human nature. I had been going through hell with my benefits and help for housing . As I suffer with bipolar and severe anxiety along with other many other ailments. I was totally suicidal and was constantly ...

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Jetlinda Sylejmani | Customer Care Line Officer Repairs | Customer Services

May I take this opportunity to say, thank you so much, for your customer services personnel lady, named Jeta who dealt very professionally with my telephone inquiry concerning my repair issues. I found Yeta to be very patient, polite and extremely professional as she worked through all the issues wi...

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Holly Clark | Customer Care Line Officer Repairs | Customer Services

Holly took the time to go through with me any home swappers, persons interested and those who have replied to me. I must say that this is the only way I can find out who is interested, because I do not have a computer and I am disabled. This is very important to me. Thank you very much.

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Thomas Hanberry | Environment Caretaker | Property Services

Tom does a fantastic job at Merchant's Walk. Firstly he's super diligent in the practical aspects of his job as Caretaker, keeping the estate in trim condition. More importantly he's such a friendly guy to have around the estate, always has time for a chat. He keeps me in the loop on all the happe...

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Laura Edmeades | Caseworker | C&S Essex

Laura is extremely proficient, professional and experienced in her approach. She is very knowledgeable and helpful with her advice. She shows considerable understanding and insight into one's ill health, the problems that arise and care needs. Laura has a lovely personality, knowing precisely how to...

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Thomas Hanberry | Environment Caretaker | Property Services

Steven Revell | Environment Caretaker | Property Services

This was sent from a tenant at Devon's Rd: "Myself and my partner James recently bought a property at the Merchants Walk, Bow development. I wanted to share how amazing we have found Tom and Steve the caretakers at the development - and to let you know they have been key in us loving our ...

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Annette Dalrymple | Incomes Officer | Finance (LC&C)

I wish to nominate Annette Dalrymple for the WOW! Award, in sincerest gratitude for her incredibly diligent service. Annette's work is undoubtedly characterised by sincerity and a boundless passion to help her customers. Annette exceeded her call of duty by reaching out to external organisations on...

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Vasundhara Kulkarni | PCF Community Programmes (Internal)

Tina Clark | PCF Community Programmes (Internal)

I wanted to nominate the Reception Team at Pembury Community but in particular Tina Clark and Vasu Kulkarni. We hold the new sew starters Corporate Induction day at the Pembury Leisure Centre every 6 weeks, and first impressions are so important it is essential that our new starters get a really ...

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Anna Hanek | Assistant Leasehold Income Manager | Service Delivery

Diep Ly Jones | Leasehold Income Manager | Service Delivery

Diep and Anna do an amazing job as our Leasehold Managers at Peabody. They regularly provide accurate advice to myself and the wider Housing Management team on a wide variety of leasehold queries. Despite the fact there is only two of them and thousands of leasehold residents in Peabody's FM stock, ...

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Jacqueline Satchell | Receptionist/Facilities Coordinator | Information and Technology (Internal)

On behalf of the CASH Housing Management and CASH Handyman Service, I wish to nominate Jackie Satchel for a WOW award. Jackie doesn't just meet one of Peabody's values she meets all 5 so we feel that its important to reward and recognise exceptional performance and contribution, which Jackie does on...

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James Sangster | Superviser | Smith & Byford - contractor

Tom | Operative | Smith & Byford - contractor

I have great pleasure in writing this complimentary message to these two gents who attended my home for an ongoing job, which had not previously been completed to satisfaction. James Sangster and Tom, thank you both so much for your work ethics and your commitment to doing the right thing in int...

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Elliot Woolf | Customer Care Line Officer Repairs | Customer Services (Internal)

I would like to nominate Elliot for how he handled a call with a resident today. Tenant called regarding a payment she had made on her rent account and she wanted to make sure it had been received. Elliot was extremely welcoming, confirmed the information that was required and then promoted our self...

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Lynn Mulindwa | Incomes Officer | Finance (LC&C) (Internal)

I would like to nominate Lynn Mulindwa for a WOW award for her outstanding efforts made with one of my tenants who was facing eviction for rent arrears. The tenant was struggling with mental health and not engaging with me or his Tenancy Sustainment Officer. On 18 October I approached Lynn for some...

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Lukasz Francuz | Service Desk Analyst | Information and Technology (Internal)

Lukasz has been fantastic! I had returned from a year's maternity leave and was advised by IT and my line manager that my emails and personal files had been deleted from the server and that there was no way to get them back. Lukasz proved them all wrong and managed to retrieve the important inform...

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Julie Conrad (Internal)

Julie recently organised an event at Parkside to celebrate the opening of a new work of public art. This was an important PR event attended by local politicians. Julie organised the event perfectly, but what makes her contribution stand out and deserving of a WOW award is: - We had been puzzling ...

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Sophie Woosnam | Procurement Coordinator | Delivery (Internal)

Sophie has demonstrated how important it is to look at the bigger picture outside of just her team. The development and sales business support team have been helping with resales admin for residents sales team. Sophie, in particular, has not only demonstrated her ability to take on new tasks but ...

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Iranola Olagundoge | Building Surveyor | Property Services (Internal)

One of our very valued customer had expressed very good positive feedback regarding how his complaint was handled by both Ola and Alan. Below is exact extract of the email received: "I believe it is very important that you and your colleagues remain at the forefront of the service. It is pai...

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Elf Appleby | Senior Analyst Business Strategy | Business Support (C&S) (Internal)

Since we completed a management of change in February, Elf has been performing miracles, always with a smile, enthusiasm and producing complex time-bound work to a high quality! She has been covering her old job, learning her new job, building a new team, and covering a very important Commercial Ana...

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Abu Hasnath | Caseworker | C&S London

Abu is a very good case worker. Abu makes sure he chases up his jobs, especially the important ones, he is always there when you need him and if he can't get back to you straight away, he follows up later. I don't know where I would be today without Abu's support. I feel it's easy to talk to Abu, h...

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Claudia Bioh | Peer Worker | C&S London

I had stopped taking my medication. Then I started working with Claudia the peer support worker who helped me realise that is very important to take the medication. I will continue to have sessions with the peer support worker. She is very kind and approachable. She understands a lot about mental he...

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Benjamin Webb | Health & Wellbeing Team Manager | Business Support (C&S) (Internal)

- Benjamin Webb ... best manager I have had by far and this is not just for him being supportive throughout my apprenticeship but for genuinely showing care and pushing me that extra mile to make sure I achieved my apprenticeship qualification I don't think I would have completed it if Ben wasn't on...

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Liza Hawkes | SW Specialist service | C&S South (Internal)

Rebecca Pritchard | SW Specialist service | C&S South (Internal)

Liza and Rebecca have only been in post for 6 months. Not only have they settled well into their roles, they have gone 'above and beyond' this by providing our customers with new social inclusion opportunities, a task that has proved difficult in the past. Liza and Rebecca have ensured the activiti...

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Corrinne Askaroff | Specialist Support Worker - Dementia | C&S South

She was very aware of the kind of help I needed when going through the process of helping my mum move house. Also she gave good advice on applying for a Blue Badge parking scheme. She gave time and kindness to my mum and was very patient as mum has had a stroke. She made mum feel important again.

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Marcelo Puruncajas | Chequers - Contractor (Internal)

I am the Estate Services Officer for Family Mosaic on Isledon Village Estate and I would like to nominate our cleaner Marcelo (employed by Chequers) who started here in March 2017. Since he started the standard of cleaning has improved and he is always willing to address any extra problems. Today he...

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Karen Cronin | Customer Care Line Officer | Customer Services

I want to nominate Karen for an award. Thoughtful and kind and actually called me back which was not expected to ensure that everything was resolve. Karen actually resolved the breakdown of communication with a contractor and fixed a new date for the repairs to be completed. She listened, was ...

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Paulette Gray | Admin Support Officer | Service Delivery

Despite coming back from two weeks' holiday today (with a pile of work to do, no doubt) she made the time to speak with me about a matter that was important to me, but which could so easily have been dismissed as unimportant to her. Rather than neglect to get back to me, or tell me she was busy &...

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Glenn Adam | Clear the Way - Project Officer | Resident Services - South

To Glenn and his team, a great big thank you for all your great efforts to ensure that I was happy with the garden. Important was the fact that you asked me beforehand what I would like to be done to the garden and you provided a perfect garden for me. My health limits how much I can do to m...

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Rebecca Tarone | Support Assistant | C&S London

Innocent Jemedze | London Supported Housing

I greatly appreciate the help, support and encouragement that Innocent & Rebecca have been giving me during my recent problems with hoarding, suspended eviction clear out and deep clean. I have always liked my flat where I've lived and paid full rent and council tax for 17 years. So I was ve...

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