Recent nominations
  • Recent Nominations

Recent nominations



Haarith Balesaria | Repairs Coordinator | Property Services (Internal)

His general performance since day one with Peabody has been brilliant and in recent months his approach to management of longstanding complaints and technically issues has been outstanding. To my knowledge his has successfully resolved 6-7 very tricky cases of recent. One in particular (Bruce House)...

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Joe Hicks - Contractor | Roofer | MCP Roofer

May I take this opportunity to say, thank you so much, Mr. Joe Hicks, Roofing Engineer of MCP. This gentleman dealt very professionally with my roofing repair issue. I found Mr. Hicks to be very patient, polite and extremely professional as he worked through all the issues with respect to my concer...

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Alan Gunn | Team Leader | C&S London (Internal)

Alan Gunn deserves to be recognised for his outstanding work. His passion, persistent support and dedication to work with a customer who has complex needs and mental health problems has been second to none. The customer in question has trust issues and suffers from anxiety/panic attacks which impact...

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Michael Dowling | Head of Responsive Repairs | Service Delivery

May I take this opportunity to say, thank you so much to Mr. Michael Dowling who dealt very kindly and professionally with my inquiry concerning repair issues at The Lambeth Question & Answer session (26th June,2018). I found Mr. Dowling to be very patient, kind and extremely professional as Mr....

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Customer Care Line Team | Customer Care Line

May I take this opportunity to say, thank you so much, for your Peabody Customer Services Personnel, who dealt very professionally with all my telephone inquiries concerning my Housing enquires. I find them to be very patient, polite and extremely professional as they work through all the issues wit...

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Glenn Adam | Clear the Way - Project Officer | Resident Services - South

Clear the Way Team | London General Needs

May I take this opportunity to say, A Big Thank you to Mr Glen, plus his team for their kind services, I found Mr Glen to be very patient, kind and extremely professional as he worked through all the issues, with respect to 42 Oakdale Road's gardening issues. I found Mr Glen and his team to b...

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Ben Russell | Neighbourhood Manager | Housing Management

After a devastating flood, Ben was thrown into supporting and sorting out the residents needs even though he wasn't even the neighbourhood manager for the area , he listened to the frustrations from the residents and treated us with care and compassion, my home was completely devastated by this ...

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Irene Taylor | New Resident Officer | Resident Services (Internal)

Irene went above and beyond her role to ensure that a mutual exchange went ahead, despite several set-backs caused by Universal Credit payments, and delays with gas and electric certificates. Irene was in constant contact with the customer, who contacted us to say: "Just want to say a huge t...

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Kerry Smith | Customer Care Line Officer | Customer Services

Karen Cronin | Customer Care Line Officer | Customer Services

May I take this opportunity to say, thank you so much, for your Customer Services Personnel ladies, Kerry Smith and Karen Cronin, who dealt very professionally with all my telephone inquiries concerning my gas repair issues. I find them to be very patient, polite and extremely professional as they w...

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Lauren Lewis | Customer Care Line Repairs Officer | Customer Care Line

''May I take this opportunity to say, thank you so much!!! for your Customer services Personnel lady, named Lauren Lewis. Ms Lauren worked so hard to resolve a long running gas issue, it is because of Ms Lauren's kindness and diligence, that I have Central heating in my apartment. I am Soooooooooo g...

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Lauren Lewis | Customer Care Line Repairs Officer | Customer Care Line

Lauren dealt very professionally with my telephone inquiry concerning my repair issues. I found Lauren to be very patient, kind and extremely professional as she worked through all the issues, with respect to my concerns. I found Lauren to be a lovely lady, whilst demonstrating copious levels of ...

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Trailblazer Team | Various | C&S Essex (Internal)

I would like to nominate my entire team for a WOW award as they astound me every day with their hard work and compassion. Lewis McRae, Deborah Bolam, Samantha Sullivan, Grant McManus and Natasha Barton. They have prevented many many families and single people from becoming homeless at times it has b...

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Joe-Kin | Operative | TSG - Contractor

Mr. Joe-Kin dealt very professionally with my bath water heater repair issues. I found Joe-Kin to be very patient, polite and extremely professional as he worked through all the issues with respect to my concerns, whilst demonstrating copious levels of empathy to me a tenant. Mr Joe-kins's dedic...

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Claire Rawlinson | Customer Care Line Repairs Officer | Customer Care Line

May I take this opportunity to say, thank you so much, for your Customer Services lady named Claire who dealt very professionally with my telephone inquiry concerning my repair issues. I found Claire to be very patient, polite and extremely professional as she worked through all the issues with resp...

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Jetlinda Sylejmani | Customer Care Line Officer Repairs | Customer Services

May I take this opportunity to say, thank you so much, for your customer services personnel lady, named Jeta who dealt very professionally with my telephone inquiry concerning my repair issues. I found Yeta to be very patient, polite and extremely professional as she worked through all the issues wi...

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Telsa Walker | Floating Support Worker | C&S London (Internal)

This is a joint nomination from a customer and myself. Telsa works consistently hard with all her customers but has achieved very positive outcomes with one in particular, who, without Telsa, would never be living independently in her own flat at this moment. Over two years ago, Telsa's customer...

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Kate Roberts | Research & Public Policy Officer | Strategy, Communications & Safety (Internal)

Kate has provided Housing Management with an immense level of support when implementing the new Anti-Social Behaviour Policy and process. It has been completely transformed and has had a positive effect on the way we deal with ASB (for both residents and staff). Kate has an amazing amount of know...

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Laura Ajiri-Evans | Incomes Officer | Finance (LC&C)

Ms Nagle would like thank Laura as when she was very ill Laura helped her immensely making the transition from one property to another seamless, taking away all the stress, which was priceless to her. Ms Nagle also advised that Laura's care and commitment to her when she was so ill was invaluable an...

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Utibe Enoidem | Customer Relations Officer | Customer Services

May I take this opportunity to say, thank you so much, for Mr Enoidem of Peabody, who dealt very professionally with lot of very problematic issues surrounding my roof request, regarding a roof leaking request that I had submitted, many months prior to completion. Mr Enoidem was very patient, emp...

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Ovonomo Oyeye | Financial Wellbeing Advisor | Finance (LC&C)

Paul Dixon | Incomes Officer | Finance (LC&C)

I had to change jobs suddenly in December 2016 & my income reduced drastically in light of this, my Housing Benefit was assessed incorrectly between January 2017 & July 2017, and over that 6 month period, my rent account grew into arrears, as did my Council Tax account. Both Paul & Vo...

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Luke Sheridan | Care Support Worker Level 1 | C&S Essex (Internal)

Mark Anforth | Care Support Worker Level 1 | C&S Essex (Internal)

Luke and Mark have visited a valued customer who has been in a hospital which is quite a long drive, for the last three months nearly every shift they have worked between themselves. This has helped the customer immensely and hopefully he may be able to return to his home an be supported in the plac...

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Karen Cronin | Customer Care Line Officer | Customer Services

May I take this opportunity to express my gratitude, to Ms Cronin, for the sterling work that she has lavished on me, with respect to assisting me to sort out a six month roofing repair. The time, effort and patience expended by Ms Cronin was absolutely phenomenal. I found Ms Cronin's boundless ent...

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