Recent nominations
  • Recent Nominations

Recent nominations



Kerry Smith | Customer Care Line Officer | Customer Services

Kerry Smith was very helpful and understating about the situation of the lift not working And that as I mentioned that their are senior citizens in the block find it hard to walk very far also their are children with buggies . Kerry was very considerate and passionate about getting the job for ...

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Zahed Hussain | Stock Condition Surveyor | Property Services (Internal)

Zahed is always very helpful in answering queries that customers or staff may have in regards to the investment programmes. He takes ownership of work and relays key information accordingly. He is always approachable/ available to assist.

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Elliot Woolf | Customer Care Line Officer Repairs | Customer Services

I had a wonderful conversation with Elliot this morning, he was kind, polite, patient and very helpful. He made sure that all of my queries were felts with as best as he could. He made my smile and made the start of my week a lovely one.

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Ammara Shah | Purchase Ledger Supervisor | Finance (LC&C) (Internal)

Anyone using IPOS to process payments will know the difficulties of making urgent payments to our suppliers/contractors. This week I had some large payments which needed to be processed by finance urgently to allow approvers on our side to action. Ammara was extremely helpful and somehow, we managed...

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Lisa Thomas-Pam | Floating Support Worker (Steps) | C&S South

Lisa was enourmously helpful to us at a very difficult time - she was empathetic, guided us to make the right decisions and also helped us with forms that we found so difficult to understand. Lisa was caring and very professional.

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Craig Huey | Floating Support Worker (Steps) | C&S South

Craig Huey was very helpful for us, he did all he could in getting a result he wanted and was very helpful in our case.

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Debbie Tween | Outreach Support Worker | C&S Essex (Internal)

I would like to thank Debbie Tween for all her help she give me today at the council offices, must of been about three hours today she was very helpful and she was very patient and understanding and she went a bit over her time she's a good asset to your company I couldn't filled in the forms witho...

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Ammara Shah | Purchase Ledger Supervisor | Finance (LC&C) (Internal)

Ammara always goes above and beyond to assist with finance enquires. She works collaboratively with Development and understands our business needs. Ammara is always polite and helpful and will make time to assist, especially when there are tight deadlines to be met. Ammara has ensured that Contracto...

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Shaha Alam Kha | Building Surveyor | Property Services

I would like to nominate Shaha for a WOW award because he is always a cheerful & helpful person and it is always nice to have him around when he comes to the office. When I need assistance, Shaha will always try to help if he can even if it is nothing to with him either in person or via e-mai...

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Charlene Jervis | Incomes Officer | Finance (LC&C)

I am writing with the greatest of pleasure to advise you of the excellent customer care skills of Charlene Jervis. When I telephoned this morning, I was rather annoyed at a ridiculous letter which I had been sent stating that I owed rent arrears. Charlene was so calm and understanding. She list...

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Adam Knight | Senior Incomes Officer | Finance (LC&C)

Mrs Perry was very happy with how Adam spoke with her and helped her resolve her issues with rent. She said he was a diamond of a man and a nice pleasant person who deserves to be put on a pedestal. She advises if everyone was as helpful as him everything would be easier.

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Carol Evans | Administrator | Subsidiaries - Old Oak & Charlton

Very polite, helpful and cannot put into words with how excellent her customer service was. Carol made me feel like the case had been dealt with individually rather generic robot customer service. Thank you Carol

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Stephen Pyke | Estate Services Manager | Environmental Services

Very helpful and genuine guy re a plaque for my late son Lewis.

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Lorna Mills | Neigbourhood Services Officer | Resident Services

Very responsive and always very helpful when it comes to dealing with the residents.

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Sandra Walker | Floating Support Worker (Steps) | C&S South

We found Sandra to be very friendly and helpful and she put us at ease straight away. Sandra made us feel our needs and worries were important to her and gave us confidence.

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Christine Cooke | Floating Support Worker (Steps) | C&S South

Christine couldn't have been more helpful and nothing was too much trouble. She had a good sense of humour and was always smiling. We couldn't have had a better person to assist us with our problems.

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Laura Edmeades | Caseworker | C&S Essex

Following on from a telephone call a convenient home visit was arranged. Laura arrived on time and was most helpful in completing the Blue Badge forms for my husband. She showed great interest in the medicine he was taking and discussed his forthcoming operation. She explained everything to do with ...

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Halil Can | Decant & Resettlement Officer | C&S London & South

Halil was polite and most helpful during the move!

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Indra Allison | Floating Support Worker (Steps) | C&S South

Indra is unbelieveably helpful, cheerful and reassuring. Always smiling and positive. She has transformed my life and made it worth living again. Everybody should have an Indra - the world would be a much better place!

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Halil Can | Decant & Resettlement Officer | C&S London & South

Halil was so kind, friendly and helpful during the period of my decanting to a new flat.

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Sandra Walker | Floating Support Worker (Steps) | C&S South

Sandra is such a kind and helpful lady, easy to talk to and always has a smile. Helped me enormously.

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Grace Pickering | Floating Support Worker (Steps) | C&S London & South

Grace is helpful, patient and very professional.

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Patmarie Stephenson | Receptionist | Facilities (Internal)

Patmarie has been extremely supportive to the community safety team, we have had some enquires around booking rooms at Albion House and Patmarie has gone over and beyond in helping with this and booked these rooms for us as without being asked, she has helped to ensure we meet with other important d...

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Soner Ulugun | Resident Sales Coordinator | Marketing & Sales (Internal)

I would like to nominate Soner for a WOW Award in respect of the fantastic collaborative work he undertakes on a daily basis. Soner joined the team in May and has since gone onto form great relationships with internal departments and our external stakeholders, which has contributed to him exceedin...

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Chanelle Gentry | Incomes Officer | Finance (LC&C)

Chanelle Gentry has been very understanding,supportive and helpful today in regards to my current situation. She has advised information which I was not aware of,and I now feel better knowing there is support out there. Chanelle listened and expressed empathy in regards to my situation, and I am r...

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Nicole Foad-Bailey | Health & Housing Coordinator | Care and Support

My partner has been going through a very challenging time with health issues. The hospital arranged for an amazing lady called Nicole foad-bailey from health and housing with Peabody.Nicole visited myself and my partner in hospital and I told her about our windows and we are being evicted on 2nd Fe...

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Andrew Goodman | Empty Homes Manager | Service Delivery (Internal)

I recently had an issue with a tenant's representative who was acting on behalf of our tenant who was in prison. They claimed that there was no gas meter in the flat when the tenant moved in and there is not one there now. It was quite difficult to verify what actually had occurred and the tenant...

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Chanelle Gentry | Incomes Officer | Finance (LC&C)

Chanelle come across really helpful and caring towards my situation this afternoon with a bubbly sense of humour considering the circumstances. It was a joy speaking with someone upbeat for a change.

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Phillip Watkins | Desktop Support Analyst (Mobile) | Information and Technology (Internal)

Phil Watkins with the help of Dave Stevens came to Ocean house to help with the email merger. When Phil and Dave walked in none of our Email systems were working. Phil and Dave took charge of the situation. they were both reassuring, Helpful, Compassionate and knew their stuff. Not once did they ...

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Dave Stevens | Rollout Project Manager | IT Service & Support (Internal)

Dave assisted Phil Watkins at Ocean house with the email merger. When Dave and Phil walked in none of our Email systems were working. Dave and Phil took charge of the situation. they were both reassuring, Helpful, Compassionate and knew their stuff. Not once did they turn a member of staff away w...

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Halil Can | Decant & Resettlement Officer | C&S London & South

Halil worked hard to get the place I asked for. Pleasant and helpful!

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Abu Hasnath | Caseworker | C&S London

Abu has been more than helpful. He has been most respectful, especially by adressing me as Mrs Rathern than assuming to call me by my first name. Abu has managed all my physical, emotional and financial needs.

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Ovonomo Oyeye | Financial Wellbeing Advisor | Finance (LC&C)

Ever since I met her she has been so supportive and helpful towards me. All the difficult questions that I needed answered, Von was able to break it down in order for me to understand. All relevant letters of correspondence, she helped me thoroughly. For those reasons I nominate her for an award.

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Kibria Hussain | PCF Community Programmes

He is helpful, knowledgeable, insightful, respectful, polite with good problem solution and team work. He builds good rapport with his client and is fair.

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Ella Rayment | Community Programme Coordinator | Community Regeneration

This was my first year supporting events at King Edwards Community Centre Laindon Essex. I was overwhelmed by the level of organisation and level of commitment by Ella and her team of supporters Jane Dobson, Ray Ali, and Siobhan Burt First event Christmas meal for local residents saw the team cook...

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Nichola Hassall | Revenue Officer - Former Tenant Arrears | Housing & Community Investment Finance (Internal)

Nichola has once again gone above and beyond to help out on a really difficult and confusing case. She has no fear in taking on any challenge and is always so friendly and helpful. Every time I call her I feel confident that she can solve the issue, and her colleagues on her team also always say how...

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Karen Tidder | Customer Care Line Officer Repairs | Customer Services

Michael called to say a massive thank you to Karen who said was amazing with dealing with his mums enquiry. She remained professional and helpful even when Michael was frustrated with the situation. Karen also made a call back to his mum Doreen without the request to make sure she is okay - Karen we...

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Sandra Walker | Floating Support Worker (Steps) | C&S South

Sandra could not have been more helpful - she sought information and filled in forms on our behalf, which I am sure was above and beyond her call of duty. We shall certainly miss her friendly and chatty visits.

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Sandra Walker | Floating Support Worker (Steps) | C&S South

Sandra was so helpful and sympathetic to my needs at such a difficult time. She also assisted me with my application for allowance.

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Ella Rayment | Community Programme Coordinator | Community Regeneration

Ella has been so helpful to Encore Dance Company! So easy to work with and understanding! She really has made us feel welcome at the community centre.

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