Recent nominations
  • Recent Nominations

Recent nominations



Sophie Dobbins | Stock Condition Surveyor | Asset Management (Internal)

I would like to nominate Sophie because she is always happy to help. Nothing is ever too much trouble. Every time I call she answers in a friendly way and is very eager to help with any queries I have. Thanks Sophie, you`re a star!

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Adam Knight | Senior Incomes Officer | Finance (LC&C)

Mrs Perry was very happy with how Adam spoke with her and helped her resolve her issues with rent. She said he was a diamond of a man and a nice pleasant person who deserves to be put on a pedestal. She advises if everyone was as helpful as him everything would be easier.

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Mary Elmer | Support Worker | C&S South (Internal)

Mary recognised a customer on a very low income really should be claiming Housing Benefit. She challenged other professionals who said that she was wrong, and eventually was proved correct. Our customer is now in receipt of the correct entitlement and is very happy. I am very proud of Mary's persist...

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Sheldon Shillingford | Surveyor | Property Services

I believe that Sheldon goes above and beyond his duties as a Peabody employee when dealing with residents. While my time has been short working with Sheldon you can really see that he cares and values what every single resident has too say and he will try his upmost best to cater to all there needs....

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Sheldon Shillingford | Surveyor | Property Services

I have found Sheldon to be very proactive in all aspects of his profession ,,very understanding with residents and contractors alike. A person who cares. Happy to work with him anywhere.

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Cathy Bryant | Coordinator | Service Delivery

My three children and I have been Peabody residents for nearly five years and were placed in our current home on medical grounds due to my oldest son, Sidney, being severely disabled both mentally and physically. He has a chromosome deficiency and unfortunately is the only known carrier of this con...

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Aaron Price | Lettings Negotiator | Market Rent Strategy

I had the pleasure of corresponding with Aaron when moving into Valetta House Queenstown Road in the Autumn. He was friendly, approachable and always willing to go above and beyond. He was excellent at responding quickly to emails and was happy to answer any questions I had throughout the process. A...

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Patmarie Stephenson | Receptionist | Facilities (Internal)

Patmarie has been extremely supportive to the community safety team, we have had some enquires around booking rooms at Albion House and Patmarie has gone over and beyond in helping with this and booked these rooms for us as without being asked, she has helped to ensure we meet with other important d...

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Jayne Rosser | Support Worker | Care and Support

Jayne has supported the customer's dream to come through! Customer is a great pianist and told Jayne he would like to perform Christmas Carol for the wilder audience, than he is usually does in the supporting living, where he resides. Jayne found out the customer is a friend of the local restaurant...

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Ansel Gray | Support Worker | Care and Support (Internal)

I have bumped into my ex-customer, who told me that she has recently moved houses. She said it was so anxious and worry about it to the point she could not control it and her mental health was compromised. The feedback she gave me was that experience turn up to be positive because of the support fro...

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Vincent Cooper | Senior Technical Services Manager | Service Delivery (Internal)

Ian Winterflood | Head Mechanical & Electrical Compliance | Property Services (Internal)

This nomination is made on behalf of the Southwark Neighbourhood Managers: Our team have really appreciated all of the help and support that we have received from Ian and Vince throughout 2018. No matter how busy they are, or short-staffed their team is, Ian and Vince will always come back t...

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Ella Rayment | Community Programme Coordinator | Community Regeneration

This was my first year supporting events at King Edwards Community Centre Laindon Essex. I was overwhelmed by the level of organisation and level of commitment by Ella and her team of supporters Jane Dobson, Ray Ali, and Siobhan Burt First event Christmas meal for local residents saw the team cook...

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Ihab Elhabak | Warden | Resident Services (Internal)

I am nominating Ihab for how human and kind he was when he saw an unknown person who was trying to hide in the Cumberland Market Estate car park, presumably to sleep rough. While patrolling on the estate, he saw this individual. When Ihab asked the male where he lives, he was not able to give an...

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Maureen Arthur | Financial Wellbeing Advisor | Finance (LC&C)

I would like to nominate Maureen, She has assisted me a number of times over the years. I have always been impressed by her expertise and professionalism. This time she helped me at extremely short notice and I know how hard she works so I was truly grateful. The input she gave me was incredible and...

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Tarik Khan | Customer Services Officer | Resident Services (Internal)

Tarik is always helpful and goes the extra mile to resolve queries and assist me when I call Peabody Direct. He is always professional, kind and happy to help, this is especially helpful if I'm calling through from on site and don't have access to QL. His positive and can-do attitude is much appreci...

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Brenda Mlalazi | Repairs Coordinator | Service Delivery

I had reason to contact your complaints department with connection to an ongoing repair that was reported in February 2018 and completed in October 2018 after 5 attempts to rectify the problem and several incidents of the operatives not attending. I raised complaint against the work carried out by ...

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Ricardo Bushell-Auguste | Customer Services Officer | Resident Services (Internal)

Ricardo went above and beyond to help a vulnerable Tenant with a PGM repair that had been outstanding for some time and was making her feel unsafe , she was very distressed and extremely unhappy , Ricardo assisted the Community Safety team by securing her the next available appointment and liaised...

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Elly Petrova | Warden | Resident Services

Elly helped me translate important information for a resident, into his native language; she took the time out of her usual busy duties to contact him (and kept trying when she didn't get through the first time), this was a huge help to me as it made sure he could fully understand the information he...

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Steven Knewell | Wates Contractor | Wates Contractor

A tenant explained that Stephen has done a fantastic job, was very polite and helpful. She is really happy with the works!

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Ihab Elhabak | Warden | Resident Services (Internal)

I am nominating Ihab Elhabak who has been ambitious for our residents and organisation, and collaborative across the organisation. On 3rd September, the Wardens Team were asked by the Building Services Team to assist with the removal of damaged asbestos between Shire Court and Maran Way, Thamesmead ...

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Christine Carrasco | Community Development Apprentice | PCF Community Programmes (Internal)

Christine has consistently worked very hard throughout her apprenticeship and she is a reliable and a trusted member of the team. We receive positive feedback about Christine from residents, partners and internal colleagues alike. Everyone who works with her remarks on her positive attitude - she ...

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Daniel Mowberry | Wates - Contractor | Wates - Contractor

Daniel Mowberry attended my flat on the 14 September to help his team member with a bath removal and to fix a cupboard door, Daniel customer service was Amazing!!! He explained very clearly what he was going to do as he needed to come back to fix the rest of the bath panel and tile the wall. Peabody...

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Stephen Ellis | Wates Contractor | Wates Contractor

Tenant Mrs Magloire wanted to compliment the Wates Operative who she says was a gentleman and he did a perfect and brilliant job. She was very happy and pleased with this!

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Glenn Adam | Clear the Way - Project Officer | Resident Services - South

Peabody tenant says Glenn and his colleague have done an amazing job and were so kind and professional. The tenant is very happy and feels she can now sit in her garden!

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Christine Ellerington | Housing & Community Investment Finance (Internal)

Since I don't use IPOS frequently, I feel inconfident about using it. Christine is always happy to take time out of her own workload to oversee that the process is correctly done and efficiently done. Although I am becoming more efficient at this, it is so helpful to have a second opinion and assura...

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Craig | Operative | Breyer - contractor

Miss Asia White called in today because she has never come across such a professional and competent operative showing a level of experience to such a high standard. She advised that she cannot give more of a good recommendation for him as he was fantastic at the job, and went above and beyond for he...

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Angela West | Outreach Support Worker | C&S Essex

I met Angie a few years ago at a drop in centre and I have seen her on many occasions. Angie has helped and supported me with phone calls, letters, and advice, but most of all my emotional state. I have many emotional problems in my life and I have always felt very safe and comfortable around Angie,...

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Simon Jones | Service Delivery Building Surveyor | Service Delivery

Very happy with the works, a great job completed by Wates. Simon kept me informed at each step of the way and kept me very well updated and made sure all works relating to my EHO case were managed very well. Thank you.

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Samantha Leopold-Cox | Specialist Project Worker | C&S London & South

I received this email from a staff member who works for LB Hackney's Resident Sustainment Team, one of our most important partners. It speaks for itself. Sam manages about 300 assessments a year! The RST refer high needs customers reported to them via LB Hackney Housing Managers. Sam is extremely sk...

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Diane Browne | Care Support Worker Level 1 | C&S Essex

You have been a very good keyworker to me and you have really worked hard and been so nice to me and very caring thank you very much for taking me to the hospital. I appreciate it with all the paperwork that you have done for me and cooking I have been very happy to have you. Thank you very much and...

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Samba Coulibaly | Environment Caretaker | Property Services (Internal)

I would like to nominate Samba for his hard work, dedication and providing good level of service to our customers. The standard of cleaning on the estate has improved a lot and the residents are very satisfied with his work. Samba is very caring and never tired of assisting the residents, most espec...

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Sheila Connolly | Legal and Compliance (Internal)

I needed some advice on a fire risk assessment and leasehold property law and asked Sheila for her assistance. She was very helpful and spent time researching legislation and met with me to give me her findings, advice and booklets. I have found the information invaluable and she is always happy to ...

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Anthony Wyatt | Service Delivery Building Surveyor | Service Delivery (Internal)

Tony made the decant of a very vulnerable tenant run extremely smoothly once works started. Often decants last longer than expected which can be traumatic for residents. especially when they are temporarily living in a hotel. He ensured works were kept to the 14 day programme promised, that contra...

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Simon Jones | Service Delivery Building Surveyor | Service Delivery

For the first time in years I have been fully satisfied and happy with the work that has been carried out in my flat. The workmen who have been sent this time round clearly know how to do their job and were excellent. Certainly praise is due to these guys.

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Elliot Woolf | Customer Care Line Officer Repairs | Customer Services

I would like to nominate Elliot for the WOW awards as he is a credit to the customer care line team. He manages to resolves issues in a very timely manner and after numerous calls in relation to not having access to my gas meter, on my last call speaking to Elliot he managed to get this resolved...

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Amadu Koroma | Caretaker | Estate Services (Internal)

We have recently been getting items cleared from communal areas on the Tachbrook Estate which has proved difficult and controversial as many residents think it overzealous. One resident needed assistance to move them due to ill health. Amadu and his team jumped in to help even though it is not st...

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Laura-Jane Hatter | Floating Support Worker (Steps) | C&S South

Laura was so helpful - always happy and smiling, a credit to the team. Her knowledge and computer skills have helped us a lot as we are not good in these skills at all.

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Ali Abraham | Operative | Wates - contractor

Mrs C called and advised that Ali Abraham was the operative who attended today to fix the socket in the kitchen. She said that he was a total gentleman and she is very happy with his work and the way he cared so much about what he was doing. Mrs C wanted him to be recognised for this.

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Quentin Graham | Operative | Wates - contractor

Ms Sutherland was very impressed and grateful for the standard of work the operative achieved with repairing her kitchen door. She advised she didn't even have to tidy up afterwards and is very happy with the work.

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Jackie | Scheduler | BSW - contractor (Internal)

I called BSW this evening on behalf of a resident and spoke with Jackie on the Out of Hours team. She was absolutely brilliant. She went the extra mile to help book in a job for a vulnerable resident. Usually the Out of Hours teams cannot help with regular day jobs, but Jackie managed to get on the ...

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