Recent nominations
  • Recent Nominations

Recent nominations



Nik Ransom | Neighbourhood Manager | Neighbourhoods

Mr Ransom was brilliant from start to finish! From the confirmation emails, being punctual and thorough, to remaining professional with an ability to also come across friendly. We'll be forever grateful for his efforts, making everything clear and informing us of all our options. We even received ...

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James Sowden | Neighbourhood Manager | Resident Services

A 91-year-old resident asked to pass on her thanks and appreciation to James for his assistance with helping her acquire a new cooker via application to the hardship fund. She said she is incredibly grateful, he is very kind, that the new cooker will make life a lot easier for her, and she really ap...

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Chanelle Gentry | Incomes Officer | Finance (LC&C)

Miss Chanelle has helped me in everyway possible to secure a DHP from my local council. She was kind and sympathectic and showed empathy towards my ongoing rent arrears, because I was so afraid that I would be facing evection from the home I have lived in for the last 30 years. She worked hard on m...

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Sharon Mitchell | Application Support Analyst | Enterprise Applications Support (Internal)

CCL had taken an emergency call from a resident but a request could not be sent to the contractors due to conflicting system information. Another team had attempted to resolve the issue but were unsuccessful so a service desk incident was raised. Sharon was brilliant in resolving this urgently and m...

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Neighbourhood Services South Team | Neighbourhood Services South Team (Internal)

Neighbourhood Services South Team | Neighbourhood Services South Team (Internal)

My colleagues deserve recognition for the amazing work last week when 2 of the blocks on the estate I manage lost power over the weekend. Tenants needed to be decanted and we had to prioritise vulnerable residents and make sure they had suitable accommodation to go to. Repairs were raised and the ...

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Michael Scullion | Specialist Support Worker -Mental Health | C&S South

Mike gave me kind and caring help and support in a time of great need. He advised me of help available from sources I had never heard of and for which I remain very grateful.

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Cathy Bryant | Coordinator | Service Delivery

My three children and I have been Peabody residents for nearly five years and were placed in our current home on medical grounds due to my oldest son, Sidney, being severely disabled both mentally and physically. He has a chromosome deficiency and unfortunately is the only known carrier of this con...

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Debbie Tween | Outreach Support Worker | C&S Essex

Debbie is being nominated after receiving a thank you card from the parents of an ex customer who has been seen on an ad hoc basis in relation to her benefits. "Dear Debbie, Just a note to let you know how grateful we are for the help and support you give our daughter. We thinks its wonderful...

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Anthony Padmore | Polyteck - Contractor (Internal)

Anthony was very professional, polite and very experienced. Anthony showed empathy and understanding throughout his visit. He managed to get the repair resolved which the tenant and family are extremely grateful for. Anthony has shown tremendous collaboration, putting the customer first. This ...

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Debbie Tween | Outreach Support Worker | C&S Essex

"To Debbie, I would like to say a very big thank you for all your help with my problems. I don't know how I would have coped without your caring and professional skill. I do hope this tells you how grateful I am. Thanks again. Nigel Aimable"

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Sandra Walker | Floating Support Worker (Steps) | C&S South

Sandra was so caring and supportive, I honestly don't think I would have got through everything without her support. I'm now in my own home with help from carers. Sandra was my lifesaver and I will be eternally grateful for her and STEPS.

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Elizabeth Cooknell | Specialist Support Worker - LTC | C&S South

Liz has been a great support and has enabled us to achieve so much, which we are grateful for. In fact, we couldn't have managed without her - a wonderful lady!

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Chanelle Gentry | Incomes Officer | Finance (LC&C)

Chanelle Gentry has been very understanding,supportive and helpful today in regards to my current situation. She has advised information which I was not aware of,and I now feel better knowing there is support out there. Chanelle listened and expressed empathy in regards to my situation, and I am r...

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Maureen Arthur | Financial Wellbeing Advisor | Finance (LC&C)

I would like to nominate Maureen, She has assisted me a number of times over the years. I have always been impressed by her expertise and professionalism. This time she helped me at extremely short notice and I know how hard she works so I was truly grateful. The input she gave me was incredible and...

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Lyn Hepburn | Outreach Support Worker | C&S Essex

On behalf of Patricia McConville, Social Worker, OAMH Team, Mental Health Unit, St Margarets Hospital Epping........ I am just writing to let you know how impressed I am with the standard of professionalism and hard work provided by Lyn Hepburn. Her work with GG has been efficient and effective....

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Joni Byrd | Operations Administrator | C&S London (Internal)

London South Team Leaders would like to nominate Joni Byrd for a WOW award for her continued dedication and commitment to supporting the customers in our schemes. Joni's role involves supporting with co-ordination and administration for London South and North Care and support services, this includ...

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Gary Bourne | Environment Caretaker | Property Services

An anonymously lady phoned and would like to put in a Wow award for caretaker Gary. She explains that her purse was taken from her bag whilst she shopped on oxford street in Thursday last week. She was obviously distraught and through she would never get her purse back. She received a call form M&am...

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Ovonomo Oyeye | Financial Wellbeing Advisor | Finance (LC&C)

Von Oyeye was patient, helpful, considerate, kind and attentive. She really took the time out to help me when I visited your offices. Also when she visited my home. I will be forever grateful to her for her help. She is a true asset to your team. If more people were like her, the world would be a ...

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Rebecca Fenner | PCF Community Programmes (Internal)

I have worked with Rebecca for over 10 years, within that time she has always demonstrated a very positive and Can DO attitude, she always goes above and beyond for staff and especially volunteers. She has supported many Volunteers in our community. She works closely by empowering them to reach thei...

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Ricardo Bushell-Auguste | Customer Services Officer | Resident Services (Internal)

Ricardo went above and beyond to help a vulnerable Tenant with a PGM repair that had been outstanding for some time and was making her feel unsafe , she was very distressed and extremely unhappy , Ricardo assisted the Community Safety team by securing her the next available appointment and liaised...

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Gunter Gosain | Team Leader | C&S London (Internal)

I would like to nominate Gunter as I am very grateful for all his enthusiasm towards peer support workers, and for the time he gives to staff, encouraging progression and development. I really like that Gunter gets involved when we run activities/projects, always giving honest feedback and always be...

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Elizabeth Cooknell | Specialist Support Worker - LTC | C&S South

"Liz Cooknell was indeed very forbearing with me and helpful in every way. She was prompt on times of coming to me, which was certainly an asset. I wish her well in everything and will be eternally grateful."

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Rajwinder Kaur | Administrative Support Officer | Finance (Internal)

Rosie (Rajwinder) joined Peabody in March and has shown exceptional learning abilities and compassion. She has been tasked with supporting new claimants on Universal Credit and has taken on broad responsibilities in a short period of time. On behalf of many grateful tenants and her colleagues I wou...

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Steven Mercer | Team Manager | Property Services (Internal)

Steve stepped in to assist at very short notice when two vulnerable elderly residents needed assistance. The residents had been admitted to hospital but were medically fit for discharge however unable to return to their properties as their keysafe had been vandalised. Steve went out of his way to as...

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Emma Gould | Head of Service Sussex | C&S South (Internal)

As a manager Emma has always been extremely conscientious, considerate, reliable, and supportive. She is prepared to be flexible, always listens and responds to issues I raise and praises work well done. Recently I applied for a new role within the organisation and she has been very encouraging and...

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Lauren Lewis | Customer Care Line Repairs Officer | Customer Care Line

''May I take this opportunity to say, thank you so much!!! for your Customer services Personnel lady, named Lauren Lewis. Ms Lauren worked so hard to resolve a long running gas issue, it is because of Ms Lauren's kindness and diligence, that I have Central heating in my apartment. I am Soooooooooo g...

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Karen Muller | Team Leader (Steps) | C&S South (Internal)

In the face of some devastating news regarding cuts in our service, Karen's first thoughts were with those of her team. She has always been a caring team leader, never failing to support those who work in challenging situations, but showed just how much she puts others first, when she could have ju...

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David Grimwade | Desktop Support Analyst (Mobile) | Information and Technology (Internal)

Bradley Barnes | Information and Technology (Internal)

Really grateful to Bradley and David for such a swift response and resolution to our issue. Having found that the SIM in our department mobile no longer worked, I contacted Bradley to arrange a new SIM as we needed to send a text to a resident on behalf of the Neighbourhood Manager. Bradley respond...

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Karen Tidder | Customer Care Line Officer Repairs | Customer Services

Karen was so helpful on 31 July 2018 I rang to make a complaint on the repair line. Karen helped to sort out my problem, by getting me an emergency plumber, because I had a bad leak, and come to find out I now need a whole new toilet system. I'm so grateful to Karen for just listening and believing ...

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Trudy Bettinelli | Floating Support Officer | C&S Essex

Trudy has a lovely warm personality with a beautiful smile, that makes you feel valued despite your circumstances. She will go above and beyond to obtain results for her clients. I am forever grateful in meeting Trudy, it goes to show there are still genuine good people who have a BIG HEART. ...

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Sophie Reason | Neighbourhood Manager | Essex General Needs

Joshua Wood | Caretaker | Resident Services - West

The fun afternoon today in Colchester was brilliant So pleased that Peabody was so community minded ... Please please accept grateful appreciation for all you do County and Borough Councillor Dave Harris

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Nichola Hassall | Revenue Officer - Former Tenant Arrears | Housing & Community Investment Finance

Whist interviewing a tenant about their rent arrears, the tenant was extremely complimentary about Nichola and the way a recent telephone call was handled by Nichola. The tenant advised that the call was handled in a very caring and considered manner. Then tenant wished that I passed this on to Nich...

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Alya Din | PA to Executive Director Care & Communities | PCF Business Support & Programme Mgt (Internal)

Alya provided an exceptional service back to IT, this was a short notice exercise with clarity and process that has had an amazing impact on a very ambitious project. We are grateful for her responsiveness and ability to support the organisation's wider needs. Alya is a true asset!

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Helen Austin | Welfare Benefits & Money Advisor | Resident Services (Internal)

Helen assisted one of my vulnerable residents who was experiencing DV from an ex partner who had hacked into her bank accounts and left her with literally no money. Helen kindly assisted this tenant and supplied her with a food bank voucher, assisted the tenant with cancelling bank cards, etc., and...

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Quentin Graham | Operative | Wates - contractor

Ms Sutherland was very impressed and grateful for the standard of work the operative achieved with repairing her kitchen door. She advised she didn't even have to tidy up afterwards and is very happy with the work.

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Anne Harris | Financial Inclusion Officer | Finance LC&C

I would like to nominate Anne Harris, because she is a very helpful person. When I had problems she was there for me. She listened to me and not just passed me to someone else. She works very hard to help me with my problems. She was there when no one else from Peabody who would help. In the begi...

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Anthony Higgins | Support Worker | C&S London

I am very grateful for what your company is doing in my life with the little time that was referred to your company. I can see the help your workers are rendering about my situation which is much appreciated. I know how I have been treated before and how they are treating me now when your workers go...

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Vanessa Greenstreet | Older People's Support Worker | Resident Services (Internal)

On entering the office building at Walworth Road today, Vanessa noticed a homeless man sleeping by the back door of the building. A number of people passed by and ignored him and didn't give him a second glance but Vanessa came into the office, made him a cup of tea and provided him with a leaflet...

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Jane Fishwick | Caseworker | C&S Essex

I would love to nominate Jane Fishwick for this award, she has totally restored my faith in human nature. I had been going through hell with my benefits and help for housing . As I suffer with bipolar and severe anxiety along with other many other ailments. I was totally suicidal and was constantly ...

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Claudia Baker | Aids & Adaptations Investment Officer | Service Delivery

Ellie Day | Polyteck - Contractor

Rob | Operative | Polyteck - contractor

Claudia is very helpful and gets things done very quickly - I can't put into words how grateful I am. Rob, the electrician from Polyteck has great workmanship and he is very helpful and caring. Ellie at Polyteck is very helpful and kind, she is wonderful lady who is very organised and gets th...

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