Recent nominations
  • Recent Nominations

Recent nominations



Bujar Shehu | Housing Officer | C&S London (Internal)

Bujar is a great example of care, compassion and the willingness to always go the extra mile for the people we support. We have a supported housing scheme called Eagle Dwellings where we house people who have experienced or are at risk of homelessness and have complex needs. Recently an ex tenant wa...

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Kerry Smith | Customer Care Line Officer | Customer Services

Victoria Neville | Customer Care Line Officer | Customer Services

Tenant called to say thank you to everybody in the CCL especially Kerry Smith and Victoria Neville. Tenant advised that they were really understanding, patient and helped keep her up to date. Tenant also felt reassured by the help she received to get her communal door lock fixed and wanted to know h...

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Oliver Philpott | Building Manager | Mainstay - contractor

Oliver is the dedicated Building Manager as part of the External Managing Agent for the Queen Elizabeth Hospital Estate in Tower Hamlets. Since Oliver started his position he has been proactive in resolving issues and dedicated to not only Residents, but also Peabody. He understands the need for ...

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Alison Humphries | Supported Housing Officer | Resident Services - West

Alison, I feel I must write to thank you for initiating action on points I raised. Arrived at Tidy's Lane the other day and was very pleasantly surprised to find the CH problems had been fixed and also the lighting issue raised in the past. The communal rooms have been transformed with the more pow...

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Michelle King | Neighbourhood Manager | Resident Services - West (Internal)

Michelle dealt with an incident that occurred at the King Edward Centre whilst I was on annual leave that was over & above her job role she took action & contacted all the relevant groups & got the issue fixed. She kept her phone on all weekend so that she was contactable & made a...

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Tony Fowller | MCP - Contractor

Nick Simpson | MCP - Contractor

Nomination on behalf of resident - Ms Pam G: "I can't say thank you enough for sorting the problem out with our roof, your guys came back so many times and the leak in my sons room was eventually found to be leaking pipes. The guy that attended every time was amazing, nothing was too much tr...

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Thomas Hanberry | Environment Caretaker | Property Services

I am just writing to say how grateful I am to have had Tom the caretaker around these past couple of weeks even more so than normal! I recently had an accident in my flat where a pan caught fire I ended up in the hospital with very minor burns and shock but I had also caused a hole in my kitchen flo...

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Shaheena Ullah | Lettings & Neighbourhood Support Officer | Resident Services (Internal)

We had a problematic elderly resident that would come into the office on almost a daily basis regarding problems with her boiler. Her boiler did manage to get fixed, however after sending two contractors to set her timer to how it had been previously, for some reason they could not do this. Before X...

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Alan Robertson | AJS Ltd - Contractor

After an on-going spout of electricians and plumbers coming out and then saying that they can not fix the problem, Alan came along. Alan not only fixed the issue, he also talked me through it. It was very clear that Alan knew what he was doing, he showed professionalism, he was efficient and friendl...

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TSG Team | Operatives | TSG - Contractor

Ms Hawaizi advised that the operative who attended to fix her boiler today was very good. She was very happy with the service he provided she said he has done a marvellous job and has fixed her boiler. She said he was very quiet and tidied up after himself. She is very impressed with his standard of...

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Abraham | Operative | Mears - contractor

Mr O'Sullivan called to say thank you to the engineer who attended on 28th November and fixed the boiler. Mr O'Sullivan said that the operative was very nice and has made two old people extremely happy.

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Patrick O'Brien | PCF Community Programmes (Internal)

Patrick O'Brien went above and beyond to provide a results focused experience for our resident. There was a leak in the bathroom of a property and the tenant was away from home. The leak was badly affecting the property below. Patrick O'Brien worked out of hours, when not contracted to. Patrick faci...

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Melvyn Drozario | Wates - Contractor

- He completed the job with an element of care for customer needs, skilfully and went beyond basic requirements. Roy J - Melvyn did a great job fixing my lock, very happy and grateful with his attendance. T Reid - Wates fixed problem even though lock is obsolete, he improves, fixed the problem...

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Karen Cronin | Customer Care Line Officer | Customer Services

I want to nominate Karen for an award. Thoughtful and kind and actually called me back which was not expected to ensure that everything was resolve. Karen actually resolved the breakdown of communication with a contractor and fixed a new date for the repairs to be completed. She listened, was ...

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Elizabeth Tear | Support Assistant | C&S London (Internal)

Lizzie has taken control of getting the fence fixed and getting a gate erected to stop people in the area gaining access to the garden of the scheme on Downs Road. There has been a lot of ASB in this property and Lizzie getting this repair done has stopped them being able to get access so will stop ...

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Melvyn Drozario | Wates - Contractor

Very happy with works carried out today. Great tradesman, fixed problem with specialist lock, after waiting two years. The man is a great credit to your company. Thanks.

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Dean McManus | Breyer - Contractor

I have been waiting for this roof to be fixed for 1.5 years and Dean completed it in 2 days! I'm really glad to see that he has fixed it so fast. Thank you once again I am really happy. OUTSTANDING!

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Patience Quarcoo | Support Worker | C&S London

Pat is amazing at her job and has supported me through some difficult situations. Too many to mention, she really deserves some kind of pay rise as I'm 100% certain that she isn't paid enough to deal with how I am sometimes. She is encouraging, motivating and you can see she really cares about the p...

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Isaac Oluwaniyi-Asaaju | Senior New Homes Officer | New Homes

I am writing to say thank you to Mr Isaac Oluwaniyi-Asaju, one of the new homes team in arranging for my long awaited defective ventilation to be fixed after 4 years. Words can't express the difference it's made to my life knowing full well that it will be done soon, nor how grateful I am. Mr Isaac ...

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William Creask | Mears - Contractor

A tenant passed away in flat above and engineers were there when a leak started to occour in my property. I wanted to say thank you as he got the repair fixed within an hour.

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