Recent nominations
  • Recent Nominations

Recent nominations



Sean Wall | Senior Dev Mgr (West Thamesmead) | New Business (Regeneration & Partnership) (Internal)

I've recently had the pleasure of being able to work with Sean Wall in delivering The Reach - the first scheme as part of the Thamesmead regeneration and I have been nothing but impressed with the level of involvement and support that Sean has provided me in order to deliver a high quality product. ...

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Jenny Mclean | Head of Neighbourhoods | Resident Services - South (Internal)

I am nominating Jenny McLean from first-hand experience regarding a recent emergency incident, but also on behalf of my wider team. There was a recent incident on a patch in Thamesmead affecting 2 linear blocks, which amounted to roughly 75 tenants being affected, and around 25 tenants having to...

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Vinci Contractor | Vinci Contractor | Vinci Contractor

This is the first time we've had major improvements done on the property since we've been here in 2006. They have done an excellent job trustworthy and communication great. I would recommend the Vinci team.

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Cathy Bryant | Coordinator | Service Delivery

My three children and I have been Peabody residents for nearly five years and were placed in our current home on medical grounds due to my oldest son, Sidney, being severely disabled both mentally and physically. He has a chromosome deficiency and unfortunately is the only known carrier of this con...

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Selina Boyd | Clerk Of Works | Service Delivery

Selina is a very pro-active Clerk of Works in dealing with any problems on site and especially with residents who may have social problems. When we have come across any particular resident problem, she has been the first to try and help/resolve the issue.

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Christian Gonzalez | Incomes Officer | Finance - Landlord, Care & Comm (LC&C)

Unfortunately, for the first time in 23 years at the property, we had an issue with our account since my mother passed away last year and going through the succession etc. I hadn't really received much help from the accounts team however Christian did put me at ease, we had an agreement which we ha...

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Anthony Padmore | Polyteck - Contractor (Internal)

Anthony was very professional, polite and very experienced. Anthony showed empathy and understanding throughout his visit. He managed to get the repair resolved which the tenant and family are extremely grateful for. Anthony has shown tremendous collaboration, putting the customer first. This ...

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Megan Boatman | Support Worker | Care & Support

A customer has been wanting to go swimming for a long while, due to her size and disability there was not much that could be offered in her local area. Megan had researched swimming pools that would meet her needs and gave them a call. Megan brought leaflets back for the customer to look at and wa...

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Claudia Baker | Aids & Adaptations Investment Officer | Service Delivery

I have known Claudia for quite a few years although we have never met. She was extremely supportive when I needed my bathroom adapted due to my disability. Not only was she constantly liaising with my local authority but she kept me informed every step of the way. Last year my shower seat had to be ...

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Anthony Ayling | Building Surveyor | Property Services

Firstly I would like you to know that Tony is a real valuable asset to Peabody , his demonstrated empathy, passion and has a can do attitude which I believe under pins the core business values of Peabody organisation. However, my initial experience with Peabody was challenging. I was meant to move i...

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Abu Hasnath | Caseworker | C&S London

Abu has been more than helpful. He has been most respectful, especially by adressing me as Mrs Rathern than assuming to call me by my first name. Abu has managed all my physical, emotional and financial needs.

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Vincent Cooper | Senior Technical Services Manager | Service Delivery (Internal)

Ian Winterflood | Head Mechanical & Electrical Compliance | Property Services (Internal)

This nomination is made on behalf of the Southwark Neighbourhood Managers: Our team have really appreciated all of the help and support that we have received from Ian and Vince throughout 2018. No matter how busy they are, or short-staffed their team is, Ian and Vince will always come back t...

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Shoreditch Support Floating Support Team | C&S London

Firstly , I think its fair to say that Arcola Street Reception is Reception +! in terms of the day to day challenges .It was always going to be difficult to replace Jackie Satchell! Chloe-Jade Smith, Keisha Spencer, Olga Zola & Simone Fisher have worked very hard to maintain the level of suppor...

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Ella Rayment | Community Programme Coordinator | Community Regeneration

This was my first year supporting events at King Edwards Community Centre Laindon Essex. I was overwhelmed by the level of organisation and level of commitment by Ella and her team of supporters Jane Dobson, Ray Ali, and Siobhan Burt First event Christmas meal for local residents saw the team cook...

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Kharma-Sel Barrowclough | Neighbourhood Manager | Resident Services - West

William Petts-Dunbar | Neighbourhood Manager | Resident Services - West

Will and Kharma were in a café on Walworth Rd when a stranger fell back off his seat. Will and Kharma checked to see whether the man was okay, as they believed he had hit his head on the wall as he fell. They tried to help him up but the man was unresponsive. They shined a torch light into th...

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Residents and Team Members at Pathways | Team Members at Pathways | Care & Support (Internal)

Pathways started a Community Bookswap in partnership with Hastings Furniture Service. Staff & Residents worked together to turn an old stereo cabinet in to a book shelf that was weather proof, the shelf ended up as a beach hut shelf and placed in the front garden of Pathways. The residents &...

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Anthony Freeman | Tenant and Family Support Officer | Resident Services

I am Tony's Boss I have just received this heartfelt email from our resident Mr Norman Ellis. Tony's work is always outstanding, however we get few emails/letters of praise for the great work that we do. Well done Tony once again for your exemplary work! Good Afternoon Ms Tidy, My name is...

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Christine Wagg | Legal and Compliance (Internal)

I recently attended Christine's lunchtime talk on Peabody and the First World War. It was fascinating and informative to learn more about the sacrifices Peabody tenants made during the war. I was astounded at how much information Christine has been able to gather over the years and enjoyed how the p...

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James Kirkham | Money Advisor | Finance (LC&C) (Internal)

James has identified that young first time residents are particularly vulnerable to rent arrears, at risk of taking up high cost credit because of a lack of credit history, and are disproportionately more likely to struggle to manage money and hence their tenancy. James has proactively looked for...

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Simon Jones | Service Delivery Building Surveyor | Service Delivery (Internal)

Simon always goes the extra mile when dealing with colleagues and residents and this was very evident recently with 3 Care & Support cases where it was evident that Simon went above and beyond. We've worked with Simon on a number of projects and he shows the same commitment and dedication to all...

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Elly Petrova | Warden | Resident Services

Elly helped me translate important information for a resident, into his native language; she took the time out of her usual busy duties to contact him (and kept trying when she didn't get through the first time), this was a huge help to me as it made sure he could fully understand the information he...

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Jenna Marling | Coordinator/Planner - Responsive Repairs | PGM (Internal)

I would like to nominate Jenna Marling for a WOW award. My reasons for this is she has made a measurable impact over the past two months since joining PGM as a work planner. Her enthusiasm, positivity and ambition to provide a peerless customer service has energised the team. Her selflessness and...

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Tracie Sharkey | Outreach Support Worker | C&S Essex

I would like to thank Tracie for all that she has done to help my brother and the family. His life has been completely turned around and he is eating properly and is much healthier than he has been for years. Her holistic approach has had a huge impact. It is a miracle that he let her into the f...

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Elizabeth Cooknell | Specialist Support Worker - LTC | C&S South

"She was extremely helpful and friendly putting us completely at ease on the first and important meeting. She expained who and what steps to do and outlined the possible benefits we needed and could be entitled to. She also instigated and helped with filling in the various claim forms and gave ...

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Sandra Walker | Floating Support Worker (Steps) | C&S South

"From the very first day I met Sandra I was impressed by her kindness and knowledge of how she could help me. I sincerely do not know how I would have coped without her support and the help she gave me. She is a very special lady. I had no idea how I could ever get the help I needed, which has ...

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Christine Carrasco | Community Development Apprentice | PCF Community Programmes (Internal)

Christine has consistently worked very hard throughout her apprenticeship and she is a reliable and a trusted member of the team. We receive positive feedback about Christine from residents, partners and internal colleagues alike. Everyone who works with her remarks on her positive attitude - she ...

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Marjorie Mbulo | Neighbourhood Manager | Resident Services - East

Marjorie is very caring and very supportive with her Team east Team 1. Recently I received an email from a resident see below that was very satisfied with the service she received and immediate response she received from Neighbourhood Manager, Marjorie Mbulo. To note Marjorie was also covering this ...

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Peabody Direct | Various | Peabody Direct (Internal)

Peabody Direct are an excellent team and witnessing what they deal with on a daily basis, first hand was an eye-opener. On 12th September 2018, Peabody Direct had to re-locate from Westminster Bridge Road to Albion House whilst an IT issue was resolved via a third party. The attitude of the staff...

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Claire Tutte | Customer Care Line Officer Repairs | Customer Services

We have had long ongoing flooding in the communal areas. Claire has been really helpful in getting this sorted and was reassuring and clear with what was going to happen. I was very mad when I first called up but she managed to defuse my mood and move the situation forward. Great member of the team....

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Karen Muller | Team Leader (Steps) | C&S South (Internal)

In the face of some devastating news regarding cuts in our service, Karen's first thoughts were with those of her team. She has always been a caring team leader, never failing to support those who work in challenging situations, but showed just how much she puts others first, when she could have ju...

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Michael Breach | Support Worker | C&S London (Internal)

I would like to nominate support worker Mick Breach for a WOW award. Mick works on our floating support service in Southwark and Lambeth for adults with Learning Disabilities. Mick is a dedicated and caring support worker who knows our customers very well as he has worked with some of them for mo...

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Jann-Louise Deasy | PA to Executive Finance Director | Finance (Internal)

On IPOS, after becoming an approver I had lost access to raising requisitions and had 3 overdue invoices that needed to be raised urgently. So after looking at the list of workers in my department who have requisition access, by chance I decided to contact Jann-Louise for help. After contacting h...

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Elliot Woolf | Customer Care Line Officer Repairs | Customer Services

Thank you very much for arranging for Polytek attend to this problem. I was absolutely amazed that someone came the next day and that the following day (Friday), first thing in the morning, another engineer came and the issue was resolved. I have tested it out for the last few days and everything ...

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Danny Hardie | Financial Wellbeing Team Leader | Finance LC&C (Internal)

I recently visited a tenant at home to work on his renewal PIP claim and in the course of gathering information to represent his needs around his disability we discussed his previous claim. Danny worked on the previous claim and the client explained to me that meeting with Danny was the first opport...

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Simon Jones | Service Delivery Building Surveyor | Service Delivery

For the first time in years I have been fully satisfied and happy with the work that has been carried out in my flat. The workmen who have been sent this time round clearly know how to do their job and were excellent. Certainly praise is due to these guys.

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Bunmi Idowu | Community Safety Officer | Resident Services (Internal)

In September 2017 Bunmi took on a secondment as a Community Safety Officer and is still in the role, Bunmi's replacement as CST Administration Officer was Dawn Collins, formally of FM. Even though Bunmi was developing into her new CSO role and also managing a busy workload she still found the ti...

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Fatma Niyazi | Customer Care Line Officer Repairs | Customer Services (Internal)

A customer desperately needed some help in one of our reception offices today, and he could only speak Turkish. He sounded quite upset, and the lovely Fatma was more than willing to help by taking over the call as she can speak fluent Turkish. She helped him with his queries and even offered to call...

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Deborah Bolam | Trailblazer Mentor | C&S Essex (Internal)

Deborah has worked with a customer who is notoriously hard to engage with or gain trust. Deb never gave up with EM, she worked so hard to forge a trusting relationship and open doors where all others could not. EM has been in the system since a child in care and now, in her 30's, still required help...

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Elizabeth Cooknell | Specialist Support Worker - LTC | C&S South

Very helpful and kind in dealing with queries. Very efficient, always on time with appointments. Made a tremendous difference to me. Although I am 96 (and 3/4), she never made me feel that age (very rare these days). I cannot praise or thank her enough for her help and the results. First class.

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Avril Benjamin | Evening Supervisor | Agency & Older People's Services (Internal)

I will like to nominate Avril, because she assisted and cared for Sally, a Darwin Court resident who fell down on the road on her way back to her flat. Avril called the ambulance and stayed with her until the paramedics came. However, she gave her on the spot first aid treatment and kept re-assuring...

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