Recent nominations
  • Recent Nominations

Recent nominations



Bankole Ajayi | Support Worker | C&S London

Recently I had big problems with my back and my movement - Bankole was extremely kind to me and even when I was in hospital he looked after my place. He is very very kind and understanding and one of the best key workers I've ever experienced.

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Anthony Padmore | Polyteck - Contractor (Internal)

Anthony was very professional, polite and very experienced. Anthony showed empathy and understanding throughout his visit. He managed to get the repair resolved which the tenant and family are extremely grateful for. Anthony has shown tremendous collaboration, putting the customer first. This ...

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Paula Counihan | Outreach Support Worker | C&S Essex

Paula supported my Client JW in filling the forms and liaising with GP, DWP and myself, she gave JW all the support he needed. JW has no insight and has difficulty imparting with any information related to his mental health issues/ needs and how it is affecting his functioning. I am impressed how...

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Asim Bashir | Information and Technology (Internal)

Asim always provides excellent customer service. I've often (never intentionally!) interrupt him whilst he is busy dealing with something else. And he always stops to help without any hesitation and offers a quick solution with a smile. In early November, I was dealing with a critical piece of work ...

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Anita Seabridge | Head of Data & Information | Human Resources (Internal)

I have just experienced great customer service from Anita. It is not often that corporate services support staff get nominated for WoW awards as we are not front line so to speak. In selecting my Flexi Benefits I inadvertently selected the incorrect option of Dental Cover and without going into to...

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Paige Cox | Customer Care Line Officer Repairs | Customer Services

I am incredibly proud of the work Paige has done this morning. We have an Out of Hours Services on Saturdays and were particularly short staffed on this day. With it also being the coldest day of the year so far, we received lots of emergency calls from residents without heating and hot water. Paig...

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Bujar Shehu | Housing Officer | C&S London (Internal)

Bujar is a great example of care, compassion and the willingness to always go the extra mile for the people we support. We have a supported housing scheme called Eagle Dwellings where we house people who have experienced or are at risk of homelessness and have complex needs. Recently an ex tenant wa...

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Anthony Wyatt | Service Delivery Building Surveyor | Service Delivery (Internal)

Tony made the decant of a very vulnerable tenant run extremely smoothly once works started. Often decants last longer than expected which can be traumatic for residents. especially when they are temporarily living in a hotel. He ensured works were kept to the 14 day programme promised, that contra...

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Thandice Bowen | Incomes Officer | Finance (LC&C)

Thandice Bowen (as my income officer with Peabody), helped me after I ran into serious problems concerning my rent arrears. As a result, my family and I found ourselves being threatened with homelessness, which contributed towards my becoming extremely ill and nearly losing my life. Despite the pres...

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Janine Hammond | IT Programme Manager | Information and Technology

I'd like to nominate Janine for a WOW! award as we have worked together on several initiatives where she has empowered me to develop my skills and encouraged collaborative working. For example, we worked together in the run-up to the Easter Cutover weekend where Finance adopted the new desktop p...

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Lesley Golding | Customer Care Line Officer Repairs | Customer Services

Ms Burrows advised when she called she was very frustrated, and unhappy with the responses she has previously experienced. She advised Lesley calmed her down, explained what had happened and resolved the issue.

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John Sentongo | Team Leader | C&S London (Internal)

I have observed John within the team and am astounded how he has been working to empower residents. This is a new pilot initiative for the organisation. He is been very hands on in setting up local procedures and effective support to customers. Gloria House - hospital discharge project in my opinion...

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Ricky Hepburn | Operative | MCP - contractor (Internal)

I would like to nominate Ricky Hepburn and his team from MCP for the exceptional job they completed for the residents of New College Mews. This was a very difficult situation where 4 residents had experienced a leak into their properties. This had happened on a number of occasions over a number of y...

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Simon Jones | Service Delivery Building Surveyor | Service Delivery (Internal)

I would like to nominate Simon Jones for the exceptional job he completed for the residents of New College Mews. This was a very difficult situation where 4 residents had experienced a leak into their properties. This had happened on a number of occasions over a number of years but this was, by far,...

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CCL Team Managers | Various | Customer Care Line (Internal)

I would like to nominate all of my colleagues for their outstanding collaborative work that took place following the adverse weather we experienced in Essex with heavy snow fall. The office had to be closed on Wednesday 28 February as it was not safe for staff to travel in and therefore a 'Whatsapp'...

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David Roper | Information and Technology (Internal)

David has gone above and beyond to provide an excellent customer service to the finance department over the last few months as part of his work on the Bluebox implementation project. Thanks in a large part to his excellent attitude the Bluebox project is going live this month, resulting in significa...

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Laura Edmeades | Caseworker | C&S Essex

Laura is extremely proficient, professional and experienced in her approach. She is very knowledgeable and helpful with her advice. She shows considerable understanding and insight into one's ill health, the problems that arise and care needs. Laura has a lovely personality, knowing precisely how to...

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Samantha Sullivan | Trailblazer Mentor | C&S Essex

On behalf of Jane Hurst - Tenancy Sustainment Officer, Uttlesford: I have now worked with Samantha Sullivan, Trailblazer Mentor on 3 situations. By referring to Sam we have successfully prevented 3 families from losing their homes. Sam; • Takes past work experience and knowledge and adap...

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Samantha Lindo | Neighbourhood Manager | Resident Services - East (Internal)

I am nominating Samantha Lindo as she has assisted the team during the Summer when we had a staff member off for sick for 6 weeks. Samantha went into her colleagues work load every day and dealt with a high level of cases including general enquiries, estate service enquiries and ASB cases. She liais...

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Teresa O'Reilly | IT Learning & Development Consultant | Human Resources (Internal)

I had some training with Teresa on a new system a few months ago, and have recently had to use the system for the first time since the training. I had some queries on first use, Teresa has been on hand to help me through the issues I have experienced. There were some complications with the system an...

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Annate Wright | Support Worker | C&S London

Hazal Aba | Support Worker | C&S London

Leena Sachedina | Team Leader | C&S London

Adetoun Adebanjo | Support Assistant | C&S London

Khadiza Shahid | Resettlement Support Worker | C&S London & South

Customer A moved to our accommodation-based Learning Disability Scheme - she had suffered domestic violence for many years, had been temporarily removed from her home for her own safety and was a selective mute when coming to us. The staff team worked tirelessly to support her and ensure her safety-...

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Karen Dos Santos | Purchase Ledger Supervisor | Finance (LC&C) (Internal)

We experienced a billing problem with one of our suppliers recently which resulted in trade cards used by a number of handyservice operatives and caretakers in different parts of the business being blocked - this left us in a position where we were having to cancel or postpone jobs because we couldn...

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Patrick Richmond | Incomes Officer | Finance (LC&C)

Hello I am a tenant and would very much like to nominate your Incomes Officer Patrick Richmond. He is a understanding and patient person who always aims to help you find a solution to your problem. I have experienced hardship and falling behind with my rent payments and was extremely worried abo...

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Charlene Jervis | Incomes Officer | Finance (LC&C) (Internal)

I would like to nominate Charlene Jervis under the corner stone of "being dedicated to our customers". On 1 June 2017 Charlene took a call from one of my tenants with whom I had lost all contact with and there had been a breakdown in communication between us. This tenant initially was ira...

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Clinton | Breyer - Contractor

Crieg | Breyer - Contractor

Steve | Ward Glass - Contractors

It is with confidence that I nominate the above operatives - these men are an asset to your team and organisation. Professionalism, respect and a champion to dedicated craftsmanship. The work standard is of the highest quality that I have experienced for the twenty plus years I have been living in m...

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