Recent nominations
  • Recent Nominations

Recent nominations



Grant Mcmanus | Outreach Support Worker | C&S Essex

Following on from a care and support customer survey. A customer was asked what she likes best about the support she gets from Peabody? She answered.......got everything sorted and helped go through things and kept a roof over head.

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Elizabeth Connelly | Project Manager | Property Services (Internal)

Townhall Square Courtyard & Playspace is substantially complete and is open for residents to use, just in time for the Easter break. The residents have been keenly watching the space transform and Elizabeth has received a number of compliments already. The space will make a real difference to...

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Nik Ransom | Neighbourhood Manager | Neighbourhoods

Mr Ransom was brilliant from start to finish! From the confirmation emails, being punctual and thorough, to remaining professional with an ability to also come across friendly. We'll be forever grateful for his efforts, making everything clear and informing us of all our options. We even received ...

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Sophie Dobbins | Stock Condition Surveyor | Asset Management (Internal)

I would like to nominate Sophie because she is always happy to help. Nothing is ever too much trouble. Every time I call she answers in a friendly way and is very eager to help with any queries I have. Thanks Sophie, you`re a star!

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Halimah Hassan | Maintenance Administrator | Property Services

Halimah has been very excellent in her support and professional in handling my complaint following compensation approved, as part of the expenses I incurred towards sorting out the problem when I moved into the flat. She was calm, articulate, reassuring and went beyond my expectation to get it resol...

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Chanelle Gentry | Incomes Officer | Finance (LC&C)

Miss Chanelle has helped me in everyway possible to secure a DHP from my local council. She was kind and sympathectic and showed empathy towards my ongoing rent arrears, because I was so afraid that I would be facing evection from the home I have lived in for the last 30 years. She worked hard on m...

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Tom Williamson | Development (Internal)

I would like to nominate Tom Williamson for a WOW award as he is an outstanding professional, ardent supporter of mentoring and helping others achieve their goals and has demonstrated every Peabody Value there is. Tom approached and offered to be my mentor, even before the Peabody Mentoring Programm...

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Haarith Balesaria | Repairs Coordinator | Property Services (Internal)

His general performance since day one with Peabody has been brilliant and in recent months his approach to management of longstanding complaints and technically issues has been outstanding. To my knowledge his has successfully resolved 6-7 very tricky cases of recent. One in particular (Bruce House)...

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Adam Knight | Senior Incomes Officer | Finance (LC&C)

Mrs Perry was very happy with how Adam spoke with her and helped her resolve her issues with rent. She said he was a diamond of a man and a nice pleasant person who deserves to be put on a pedestal. She advises if everyone was as helpful as him everything would be easier.

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Havering Here to Help Team | Care & Support (Internal)

Following a Forum meeting consisting of many of Havering's partner agencies and local authority staff. I was overwhelmed with the positive and outstanding comments made about the team here that provide this busy service, such as • How amazing Peabody are in Havering • How the Borough ...

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Felisha Bennett | Receptionist | Facilities (Internal)

Felisha is always smiling, bubbly and caring, and helps everyone who comes through those doors. She always helps out even when it doesn't fall within her duties

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Tanya Reed | Senior Customer Services Advisor | Resident Services (Internal)

We have been dealing with an emergency power outage for the last week affecting over 70 households. Doris was extremely distressed by this but didnt want to move out of the home and stay in temporary accomodation. Tanya identified this resident and arranged to deliver a hot meal in person everyday ...

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Neighbourhood Services South Team | Neighbourhood Services South Team (Internal)

Neighbourhood Services South Team | Neighbourhood Services South Team (Internal)

My colleagues deserve recognition for the amazing work last week when 2 of the blocks on the estate I manage lost power over the weekend. Tenants needed to be decanted and we had to prioritise vulnerable residents and make sure they had suitable accommodation to go to. Repairs were raised and the ...

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Jenny Mclean | Head of Neighbourhoods | Resident Services - South (Internal)

I am nominating Jenny McLean from first-hand experience regarding a recent emergency incident, but also on behalf of my wider team. There was a recent incident on a patch in Thamesmead affecting 2 linear blocks, which amounted to roughly 75 tenants being affected, and around 25 tenants having to...

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Kamaldeep Bhogal | Commercial Assistant | PGM (Internal)

Kam is very professional and efficient. She always meets deadlines and has been helping out with year end tasks on top of her busy workload. I enjoy the relationship we have with PGM and Kam has been an important part of this relationship during the time we have been working together. Our program...

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Vanessa Edwards | Cook | C&S London & South

Vanessa is an unsung hero who embodies caring and going the extra mile frequently with her elderly tenants. Vanessa recently on behalf of one of an elderly tenants who was very stressed about an unreasonable parking fine, did an appeal for the tenant. The tenant had a parking notice from Dart Charge...

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Sheldon Shillingford | Surveyor | Property Services

I believe that Sheldon goes above and beyond his duties as a Peabody employee when dealing with residents. While my time has been short working with Sheldon you can really see that he cares and values what every single resident has too say and he will try his upmost best to cater to all there needs....

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Flavia Scarcella | Marketing Assistant | Sales and Marketing (Internal)

Flavia has been an incredible help and a valuable addition to the team. During a period of unexpected situation for a member of the team, Flavia has picked up and carried out responsibilities to ensure deadlines were met. This has meant that materials will be available for an exhibition we are atten...

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Sheldon Shillingford | Surveyor | Property Services (Internal)

During an external site walkabout of Camberwell estate an alarm could be heard from the street, which was coming from a residents home within one of the blocks. We entered the block, and Sheldon recalled from our Investment works (held a year before) that a tenant in the block was deaf. Concerned ab...

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Laura Edmeades | Caseworker | C&S Essex

Following on from a telephone call a convenient home visit was arranged. Laura arrived on time and was most helpful in completing the Blue Badge forms for my husband. She showed great interest in the medicine he was taking and discussed his forthcoming operation. She explained everything to do with ...

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Samantha Sullivan | Trailblazer Mentor | C&S Essex

Sam is the most amazing lady I have ever met and without her help I would have lost everything. I cannot thank Sam enough for what she has done for me and my children. I'm so sad to not have her around anymore. Thank you, Sam!

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Indra Allison | Floating Support Worker (Steps) | C&S South

Indra is unbelieveably helpful, cheerful and reassuring. Always smiling and positive. She has transformed my life and made it worth living again. Everybody should have an Indra - the world would be a much better place!

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Christine Cooke | Floating Support Worker (Steps) | C&S South

Christine has been a great help to us during the last few months; filling in forms and assuring us every step of the way. She is a great leader in her team and deserves a Wow Award. Above and beyond her duty!

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Sandra Walker | Floating Support Worker (Steps) | C&S South

Sandra obtained 100% results on everything she took on. Anyone couldn't fault Sandra.

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Sandra Walker | Floating Support Worker (Steps) | C&S South

Sandra was so caring and supportive, I honestly don't think I would have got through everything without her support. I'm now in my own home with help from carers. Sandra was my lifesaver and I will be eternally grateful for her and STEPS.

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Carl Sayonas | Customer Care Line Repairs Officer | Customer Care Line

I would like to thank Carl in Customer Care who dealt with a complaint when I was getting ready for work and Scaffolders turned up at my property without a prior appointment and were trying to gain access to my property. Carl dealt with everything thoroughly and kept his promise to call me back and ...

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Katie Coultas | Information and Technology (Internal)

Katie has a number of special characteristics that are inspirational. She has listened and been a safe place for me to share if I need to. After a recent set of personal circumstances, she has made me think long and hard about what is important. She provided a safe place to think, when there is nowh...

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Megan Boatman | Support Worker | Care & Support

A customer has been wanting to go swimming for a long while, due to her size and disability there was not much that could be offered in her local area. Megan had researched swimming pools that would meet her needs and gave them a call. Megan brought leaflets back for the customer to look at and wa...

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Felicity Hunt | PCF Community Programmes

Following an incident at the Pembury Centre on the 4 February, which involved a serious water leak, Felicity was informed and upon inspecting what seemed like a potentially sensitive matter I observed leadership at its best.Whilst remaining calm, focused and in control, Felicity immidiately began re...

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Richard Jeckel | Recruitment Coordinator | Human Resources (Internal)

Richard has been a great support with multiple temp and permanent job roles over the past month and has gone the extra mile to make every step of the process easier. Richard has worked late to address agency issues and ensure cover has been secured and been on hand to respond directly and give reass...

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Sarah Mansbridge | Care Support Worker L2 (CHH Core) | C&S Essex (Internal)

Sarah has gone above and beyond with the support she has provided to one particular customer at our service. She has altered her shifts to accommodate meetings/appointments he has had and been with him every step of the way to ensure he is successful in getting his own flat in the community. Sarah h...

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Claudia Baker | Aids & Adaptations Investment Officer | Service Delivery

I have known Claudia for quite a few years although we have never met. She was extremely supportive when I needed my bathroom adapted due to my disability. Not only was she constantly liaising with my local authority but she kept me informed every step of the way. Last year my shower seat had to be ...

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Alexandra Marshall | Senior Communications Officer | Strategy, Comunications & Safety (Internal)

I want to nominate Alex as she has been working with Pathways to design a cookbook that can be used for people requiring support with cooking and using Peabody's services. Alex spent two days at Pathways, one discussing the cook book and one cooking, taking photos, eating & asking residents ques...

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Phillip Watkins | Desktop Support Analyst (Mobile) | Information and Technology (Internal)

On Wednesday the Migration over to a new server started and no-one could access their email on the desk top or the phones. This was a difficult time and I couldn't get through to IT as it was constantly busy and I was on hold for ages. I rang Phil, who very calmly talked me through what I needed to ...

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Harry Brown | Customer Care Line Officer | Customer Services (Internal)

Harry was so brilliant today as always. He had the hardest call from a really difficult person and overhearing him speak on the phone was so inspiring, as you could hear in his voice he wanted to help so badly, but due to circumstances out of his control he wasn't able to. He listened to everything ...

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Pablo Cazar-Lopez | Area Housing Manager | Resident Services - South (Internal)

I am making this nomination, becauses this indiviudal in my opinion is under valued. His IT knowledge and skills is second to none. Pablo Cazar absolutley displays every attribute of Human, Kind, Caring, Empowering, Collaborativre. My colleagues feel the same way, he was simply amazing how he came...

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College House Team | Care & Support

Every supported accommodation I have lived in have never made me feel homely and been caring. Today father Christmas came with a sack of presents for my children which has really helped me out. there is party happening with food and drinks for the children and us and I cant thank everyone enough for...

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Nichola Hassall | Revenue Officer - Former Tenant Arrears | Housing & Community Investment Finance (Internal)

Nichola has once again gone above and beyond to help out on a really difficult and confusing case. She has no fear in taking on any challenge and is always so friendly and helpful. Every time I call her I feel confident that she can solve the issue, and her colleagues on her team also always say how...

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Tafari Johnson | Support Worker | C&S London

I have been a client of Family Mosaic / Peabody for nearly 5 years and, during that time, have received such wonderful support from all of my support workers. For coming up to 3 years now, Tafari Johnson has been filling that role, and I wanted to write and tell you about how extra wonderful he has...

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Rebecca Fenner | PCF Community Programmes (Internal)

I have worked with Rebecca for over 10 years, within that time she has always demonstrated a very positive and Can DO attitude, she always goes above and beyond for staff and especially volunteers. She has supported many Volunteers in our community. She works closely by empowering them to reach thei...

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