Recent nominations
  • Recent Nominations

Recent nominations



Sarah Mansbridge | Care Support Worker L2 (CHH Core) | C&S Essex (Internal)

Sarah has gone above and beyond with the support she has provided to one particular customer at our service. She has altered her shifts to accommodate meetings/appointments he has had and been with him every step of the way to ensure he is successful in getting his own flat in the community. Sarah h...

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Ansel Gray | Support Worker | Care and Support (Internal)

I have bumped into my ex-customer, who told me that she has recently moved houses. She said it was so anxious and worry about it to the point she could not control it and her mental health was compromised. The feedback she gave me was that experience turn up to be positive because of the support fro...

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Abu Hasnath | Caseworker | C&S London

Abu has been more than helpful. He has been most respectful, especially by adressing me as Mrs Rathern than assuming to call me by my first name. Abu has managed all my physical, emotional and financial needs.

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Caroline Porter | Care Support Worker Level 1 | C&S Essex (Internal)

I would like to nominate Caroline for showing an outstanding caring approach to a customer that recently had to move. Caroline supported this customer with the emotional support that the customer needed on that day in a very caring and empathetic way. I would like to say a massive thank you to Carol...

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Tafari Johnson | Support Worker | C&S London

I have been a client of Family Mosaic / Peabody for nearly 5 years and, during that time, have received such wonderful support from all of my support workers. For coming up to 3 years now, Tafari Johnson has been filling that role, and I wanted to write and tell you about how extra wonderful he has...

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Maureen Arthur | Financial Wellbeing Advisor | Finance (LC&C)

"I suffer from emotional wellbeing challenges, and Maureen has always gone the extra mile in helping us receive the benefits we need and are entitled to. This has changed my life and outlook on life. She has always gone out of her way to reassure me and at a recent PIP tribunal went with me as ...

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Angela West | Outreach Support Worker | C&S Essex

I met Angie a few years ago at a drop in centre and I have seen her on many occasions. Angie has helped and supported me with phone calls, letters, and advice, but most of all my emotional state. I have many emotional problems in my life and I have always felt very safe and comfortable around Angie,...

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Julia Chaffe | Tenant Advisor | Resident Services (Internal)

Julia recently supported a very vulnerable resident both emotionally and practically through a long and complicated repair - Julia supported the resident with care and compassion throughout the whole process, and was both empathic and professional. Julia always works hard to support our residents, a...

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Halil Can | Decant & Resettlement Officer | C&S London & South

On my mother Iryna behalf, I would like to nominate Halil Can for the WOW award. We just would like express our gratitude and to say big thank you for Halil's dedication, personal care and incredible patience that Halil demonstrated while supporting Irina in her move from her property to the new she...

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Cheryl Ayoola | Community Safety Officer | Resident Services (Internal)

David Obote | Warden | Resident Services (Internal)

Ihab Elhabak | Warden | Resident Services (Internal)

**Cheryl Ayoola - nominated by Vanessa Greenstreet** A vulnerable elderly resident had his flat taken over by a drug user who attempted to financially exploit our resident. Police alerted Peabody and Cheryl took swift pro-active action to meet with the resident, assess the risk to him from the pe...

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Maureen Arthur | Financial Wellbeing Advisor | Finance (LC&C)

Maureen has given practical and emotional support to me. When I seen Maureen I was at one of the lowest points of my life. I was in financial difficulties after being badly advised by McMillan. I was not on the right types of benefits and struggling with my finances after an unexpected illness (Bre...

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Wendy Ellis | Outreach Support Worker | C&S Essex

Following a Care & Support Customer Survey, customer Krissy W was asked what she likes best about the support she receives from Family Mosaic, Krissy stated, "Face to face support, helping with everything, ask for assistance for one thing, she deals with everything, emotional support, able ...

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Carol Fregiste | Community Safety Officer | Resident Services (Internal)

I would like to nominate Carol in 2 categories. For her collaborative working and for caring in how we treat people we work with. Carol and I, as well as other colleagues, have been working on a very complex hoarding case for over a year and there is still work to do! Carol has led from the front,...

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Karen Sammie | Care Support Worker Level 1 | C&S Essex (Internal)

Karen has worked tirelessly with one of our customers around her finances and supporting her to organise her monies and bank accounts. The customer had lost her card for one account and was unaware of what accounts she currently had due to the confusion of losing her card. Karen has shown dete...

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Lorraine Shepherd | Customer Care Line Officer Repairs | Customer Services

Ms Kerr wanted to let us know what a great member of staff Lorraine S is. The tenant stated Lorraine is fantastic and that when she called FM it was busy time but Lorraine took time to listen and to understand her situation. Lorraine went well above her duty of care. She reassured Ms Kerr who felt ...

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Darryl Strawson | Support Worker | C&S London

The big D is an inspiration to me. Seldom have I met a more caring,empathetic or positive a person in all my life. I had the darkest year of my life.I did not think I would make it. Darryl visited me in hospital. I was in a coma. Once I woke up he visited me at home (did the stairs) and gave me some...

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Angela Moriarty | Deputy Operations Manager | C&S Essex (Internal)

I have been through a very difficult time recently which is still on-going and I have been under an enormous amount of emotional stress and worry, Angela has supported me through this difficult time emotionally and professionally. Without Angela's support I honestly don't know how I would have coped...

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Myfanwy Chalk | Support Worker | C&S London & South (Internal)

Myfanwy is a relatively new member of staff, she dealt with a complex situation where a tenant of the scheme was found laying in the road. Myfanwy attended and supported the tenant back to the scheme who was very confused and distressed. She gave her emotional support and reassurance whilst supporti...

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Nancy Abiodun-Sarumi | Voids & Lettings Officer - Essex | Housing Management

I really don't know where to start begin with Nancy, she is an amazing lady! Nancy has made my moving process stress-free from start to finish. She has been an emotional and active support. Nancy gave me advice through whole the process, she even got the new tenant to keep some of the furniture/faci...

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Grace Lungu | Support Worker | C&S London

Two WOW nominations from customers for Grace Lungu both in the space of a few weeks! B. thanked Grace for help with attendance allowance and serious rent arrears. B has enduring mental health problems and needed patient and sensitive support throughout. B is the carer for her severely mentally i...

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