Recent nominations
  • Recent Nominations

Recent nominations



Tom Williamson | Development (Internal)

I would like to nominate Tom Williamson for a WOW award as he is an outstanding professional, ardent supporter of mentoring and helping others achieve their goals and has demonstrated every Peabody Value there is. Tom approached and offered to be my mentor, even before the Peabody Mentoring Programm...

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Samantha Hickey | Customer Service Advisor | Gallions Default

Samantha had been asked to do a ton of printing for me (external provider) at the very last minute for the Moorings Neighbourhood Forum Meeting, last night. She could have just printed out all the documents and given them to me in one pile - but she took the time to staple them all, separate into ...

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Dionne Garnett | Facilities Assistant | Facilities (Internal)

Dionne works at our Westminster Bridge Road office and is always busy but she goes the extra mile for us and others based at different offices

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Cathy Bryant | Coordinator | Service Delivery

My three children and I have been Peabody residents for nearly five years and were placed in our current home on medical grounds due to my oldest son, Sidney, being severely disabled both mentally and physically. He has a chromosome deficiency and unfortunately is the only known carrier of this con...

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Joni Byrd | Operations Administrator | C&S London (Internal)

London South Team Leaders would like to nominate Joni Byrd for a WOW award for her continued dedication and commitment to supporting the customers in our schemes. Joni's role involves supporting with co-ordination and administration for London South and North Care and support services, this includ...

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Shabana Waka | H.R. Business Partner | Human Resources (Internal)

I have known Shabana since I started at Peabody 3yrs ago. She has always been there to provide support to me and my team on all HR related matters, sometimes even if its just being there to listen. However, recently she has gone "Above and Beyond" to support myself and a number of coll...

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Paige Cox | Customer Care Line Officer Repairs | Customer Services

I am incredibly proud of the work Paige has done this morning. We have an Out of Hours Services on Saturdays and were particularly short staffed on this day. With it also being the coldest day of the year so far, we received lots of emergency calls from residents without heating and hot water. Paig...

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Samantha Leopold-Cox | Specialist Project Worker | C&S London & South

I received this email from a staff member who works for LB Hackney's Resident Sustainment Team, one of our most important partners. It speaks for itself. Sam manages about 300 assessments a year! The RST refer high needs customers reported to them via LB Hackney Housing Managers. Sam is extremely sk...

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Jamila Khatun | Data & Information Coordinator | Human Resources (Internal)

Jamila showed great commitment to taking up new responsibilities by processing a disposal report presented to top management (an area of endeavour that she has not been exposed to prior to, involving sourcing information from different units and compiling an informative report which is used to make ...

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Anthony Mitchell | Service Delivery Administrator | Service Delivery (Internal)

Bringing the Investment programmes together to combine both Peabody and FM stock has been complicated due to the different systems involved. Anthony has helped bridge this complication by continuously supporting the department providing information from the FM network allowing us to effectively plan...

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Ersal Mehmet-Ali | Service Desk Analyst | Information and Technology (Internal)

Ali was extraordinarily helpful in setting up our new team so that we could take critical recurring payments from our tenants worth around £200,000 a month. Ali was patient, took me to all the relevant people, helped diagnose the problem, gave me advice on what I could do on my end, got the...

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Adam Knight | Senior Incomes Officer | Finance (LC&C) (Internal)

Adam has worked tirelessly for several months with former Peabody Managers and staff in Data Reporting to create a report for monitoring ageing arrears, something that Family Mosaic previously used, for the legacy Peabody collections staff as it is an extremely useful and informative report. This wi...

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Leah Parker | Scheduler | Breyer - contractor (Internal)

Leah was absolutely brilliant today as per usual. A customer really needed help with a job she had booked in for next week, and she managed to go above and beyond to organise an operative from a different area to accommodate the customer's needs. She is always friendly and happy on the phone, and sh...

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Hayley Colman | Customer Relationship Manager | Property Services (Internal)

Justin Kirby | Surveyor | Property Services (Internal)

Therisa Tidy | Senior Tenant Advisor | Resident Services (Internal)

Allan Ronald | Responsive Repairs & Voids Manager-South | Property Services (Internal)

Max Panzavechia | Neigbourhood Services Officer | Resident Services (Internal)

Kevin Bartlett | Clerk Of Works | Property Services (Internal)

Daniel Cordiner | Tenant and Family Services Manager | Resident Services (Internal)

Shaha Alam Kha | Building Surveyor | Property Services (Internal)

Sussana Danquah | Welfare Benefits and Tenant Support Administrator | Resident Services (Internal)

I just wanted to take this opportunity to thank you all for the amazing work that has been completed 138 Kentlea Road, without the dedication and support that I receive from colleagues none of this would be achievable. From me receiving this case on the 25th January, to the blitz clean starting on t...

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Telsa Walker | Floating Support Worker | C&S London (Internal)

This is a joint nomination from a customer and myself. Telsa works consistently hard with all her customers but has achieved very positive outcomes with one in particular, who, without Telsa, would never be living independently in her own flat at this moment. Over two years ago, Telsa's customer...

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Jacqueline Satchell | Receptionist/Facilities Coordinator | Information and Technology

I attended Arcola Street a few weeks ago and have been meaning to post this. I came into Reception area while Jackie was on the phone. I was acknowledged while she was in a 'difficult conversation'. Jackie put the call on hold then attended to me. Informed Maureen I had arrived. I sat and watched Ja...

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Claire Woodcock | Agency & Older People's Services (Internal)

Claire's attendance in the C&S (PSE) iPOS Workshop was incredibly valuable as she demonstrated collaboration across the organisation by sharing insight as to how iPOS works for her particular remit and helping to problem solve in terms how it can work for C&S (PSE) Claire's knowledge of ...

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Samantha Sullivan | Trailblazer Mentor | C&S Essex

Before my life got torn apart and I feel to pieces, I was a strong, independent person. "Old school" in fact - get on and deal with it, etc. But the last two years literally knocked the soul from me and I found myself totally alone, feeling extremely vulnerable and unable to deal with anyt...

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Carley Roseman | Wates - Contractor

I just wanted to say a big thank you to Carley. I came to her with an escalated repair that was affecting several different properties within a block. I needed to get a drainage engineer out to carry out a CCTV survey for the roofers down the downpipes to establish the cause of a massive block and l...

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James Kirkham | Money Advisor | Finance (LC&C) (Internal)

Halil Can | Decant & Resettlement Officer | C&S London & South (Internal)

Leticia Popo | Incomes Officer | Finance (LC&C) (Internal)

These colleagues have put together an amazing and very helpful piece of work around money advice for Financial Inclusion Week and circulated them so that we can all benefit from their skills, experience and efforts. So that we could absorb the information, they broke things into manageable chunks an...

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Angela West | Outreach Support Worker | C&S Essex

Sophie Osborne | Outreach Support Worker | C&S Essex

I'm writing to praise the work and time that 2 of Family Mosaic employees have given me. Angie and Sophie are my 'saviours'. They have helped me in every way. So kind, so patient, so understanding. They actually drove me to different appointments and we've such fun. I cannot explain what they have d...

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Gary Jacobs | Asbestos Surveyor | Environmental Services

After discovering a broken asbestos panel in my fireplace I was contacted by Gary Jacobs who was reassuring and understanding during the difficult process it was for me to have it removed due to my issues with everything having to be cleaned, etc. His treatment towards me from the first moment w...

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Aldhun Levitt | Procurement Manager | Projects, Procurement and Payables (Internal)

Aldhun has managed to lead his colleagues across different areas of Peabody in dealing with a particularly difficult heat metering contractor who has been providing a poor service for the past six months to residents. The proprietary nature of the equipment has resulted in Peabody being tied to this...

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Michael Hewitson | Helpdesk Manager | Information and Technology (Internal)

This nomination is made by the residents at Pathways. Mick came to Pathways today to teach the residents how to cook paella; this is part of our life skills and diversity celebration. Mick does not work at Pathways but volunteered to do some cooking with the residents today taking time out of hi...

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Deniece Cox | Support & Tenancy Management Worker | C&S London (Internal)

Deniece showed exceptional dedication and commitment in organising the East London v South London football match for Care and Support customers and staff on July 6th. I'm nominating Deniece to show everyone's appreciation for all the hard work she put in to make this day happen. This was an incredib...

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Karen Dos Santos | Purchase Ledger Supervisor | Finance (LC&C) (Internal)

We experienced a billing problem with one of our suppliers recently which resulted in trade cards used by a number of handyservice operatives and caretakers in different parts of the business being blocked - this left us in a position where we were having to cancel or postpone jobs because we couldn...

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Michelle Gower | Customer Care Line Officer Repairs | Customer Services

Charlene Nevins | Complaints Officer | Customer Services

Very helpful members of staff, in particular Michelle Gower who sent the correct contractor to secure the property after getting burgled. Prior to this 3 different contractors attended but were given incorrect information for the job. Also Charlene in the complaints department dealt with complaint v...

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Digby's Court Team | C&S Essex (Internal)

Claire Baker, Samantha Hampshire, Christine Robb After a long while in Visiting Support I decided go to different schemes and learn a bit more about other departments. I started doing relief shifts In housing jobs in Digby's Court. Manager Claire Baker with her core staff members Samantha Hampsh...

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Matthew Moncaster | Senior Infrastructure Engineer | Information and Technology (Internal)

Matthew went the extra mile and stuck with an IT issue that went on for at least 3 weeks before finally finding a solution. Matthew kept going until the situation was resolved, owning the problem and trying out several solutions before finally achieving a successful outcome. His approach illustrated...

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Rachel Aldridge | Neighbourhood Manager | Resident Services - West (Internal)

After receiving a call regarding one of our Essex Supported Housing properties, I was having difficulties with raising an emergency repair and I was stuck with who to contact or what to do next. Although the property was not within her patch, Rachel kindly visited me in the CCL and sat with me, maki...

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Damian Carter | Customer Care Line Officer Repairs | Customer Services

I have had an ongoing issue with a repair and dedpite numerous calls I had lost faith in my issue being taken seriously. Damian Carter was extremely calm and empathetic on the telephone with me, he went above and beyond to trace the job and the different people involved. Damien stuck by his word and...

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Grace Dowswell | Volunteer Coordinator Health & Wellbeing | C&S London (Internal)

Health At Home Volunteer Team | Health and Wellbeing (Internal)

"I would like to nominate the Health at Home Volunteers for a group WOW Award. The FM Health and Wellbeing Team have been working over the last year to develop new services to help people over the age of fifty be more independent at managing their Health and Wellbeing. For the project, we neede...

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