Recent nominations
  • Recent Nominations

Recent nominations



Kevin Kalumba | Helpdesk Analyst | IT Department (Internal)

Just want to say what a great colleague and team member Kevin in IT is. He is always on hand and willing to help me - as he knows how much of a pain I am when I constantly call IT for urgent help - Kevin responds in a professional and prompt manner and if he cannot assist - he will always ensure ...

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Sean Wall | Senior Dev Mgr (West Thamesmead) | New Business (Regeneration & Partnership) (Internal)

I've recently had the pleasure of being able to work with Sean Wall in delivering The Reach - the first scheme as part of the Thamesmead regeneration and I have been nothing but impressed with the level of involvement and support that Sean has provided me in order to deliver a high quality product. ...

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Felicity Hunt | PCF Community Programmes

Following an incident at the Pembury Centre on the 4 February, which involved a serious water leak, Felicity was informed and upon inspecting what seemed like a potentially sensitive matter I observed leadership at its best.Whilst remaining calm, focused and in control, Felicity immidiately began re...

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Claudia Baker | Aids & Adaptations Investment Officer | Service Delivery

I have known Claudia for quite a few years although we have never met. She was extremely supportive when I needed my bathroom adapted due to my disability. Not only was she constantly liaising with my local authority but she kept me informed every step of the way. Last year my shower seat had to be ...

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Phillip Watkins | Desktop Support Analyst (Mobile) | Information and Technology (Internal)

On Wednesday the Migration over to a new server started and no-one could access their email on the desk top or the phones. This was a difficult time and I couldn't get through to IT as it was constantly busy and I was on hold for ages. I rang Phil, who very calmly talked me through what I needed to ...

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Anthony Ayling | Building Surveyor | Property Services

Firstly I would like you to know that Tony is a real valuable asset to Peabody , his demonstrated empathy, passion and has a can do attitude which I believe under pins the core business values of Peabody organisation. However, my initial experience with Peabody was challenging. I was meant to move i...

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Ella Rayment | Community Programme Coordinator | Community Regeneration

This was my first year supporting events at King Edwards Community Centre Laindon Essex. I was overwhelmed by the level of organisation and level of commitment by Ella and her team of supporters Jane Dobson, Ray Ali, and Siobhan Burt First event Christmas meal for local residents saw the team cook...

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Shabana Waka | H.R. Business Partner | Human Resources (Internal)

I have known Shabana since I started at Peabody 3yrs ago. She has always been there to provide support to me and my team on all HR related matters, sometimes even if its just being there to listen. However, recently she has gone "Above and Beyond" to support myself and a number of coll...

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Marjorie Mbulo | Neighbourhood Manager | Resident Services - East (Internal)

I nominate Marjorie as she has demonstrated great focus, integrity and amazing collaborative working. Marjorie had been managing a challenging anti-social behaviour case in which two sets of neighbours continued to make serious counter allegations against each other and the high profile case has...

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Kate Poyser | Team Manager | C&S South (Internal)

Kate is a really proactive manager in Pathways. She constantly seeks out opportunities with other organisations, voluntary and statutory, to provide the best support to the adults who use our service. She goes above and beyond for all of us at Pathways. Kate has a 'can do' attitude and genuinely bel...

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Clive Senkatuka | Trainer/Coach Peabody Direct | Resident Services (Internal)

I would like to nominate Clive Senkatuka for the time and effort that he has put into the training of Peabody Direct with the recent change of raising repairs to the new PGM Super Group. Clive has had to cascade training to Peabody Direct at short notice with this new process of raising repairs. H...

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Darren King | Environment Caretaker | Property Services

"I want to thank Daren not only for the excellent service he provides in keeping Bayliss house and George Peabody estate clean but his care for the residents as well. I am a disable person who has mobility issues and on Monday when I was getting back from the shop Daren kindly proposed to help ...

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Irene Taylor | New Resident Officer | Resident Services (Internal)

Irene went above and beyond her role to ensure that a mutual exchange went ahead, despite several set-backs caused by Universal Credit payments, and delays with gas and electric certificates. Irene was in constant contact with the customer, who contacted us to say: "Just want to say a huge t...

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Jann-Louise Deasy | PA to Executive Finance Director | Finance (Internal)

On IPOS, after becoming an approver I had lost access to raising requisitions and had 3 overdue invoices that needed to be raised urgently. So after looking at the list of workers in my department who have requisition access, by chance I decided to contact Jann-Louise for help. After contacting h...

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Janine Hammond | IT Programme Manager | Information and Technology

I'd like to nominate Janine for a WOW! award as we have worked together on several initiatives where she has empowered me to develop my skills and encouraged collaborative working. For example, we worked together in the run-up to the Easter Cutover weekend where Finance adopted the new desktop p...

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Paul Dixon | Incomes Officer | Finance (LC&C)

I have nominated Mr Dixon for his constant professionalism, patience and caring attitude. Mr Dixon has always contacted me back whenever I have left a message. These are all rare qualities. Almost 2 years ago I went through redundancy which was a low point in my life and had an impact on me financi...

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Jane Fishwick | Caseworker | C&S Essex

I would love to nominate Jane Fishwick for this award, she has totally restored my faith in human nature. I had been going through hell with my benefits and help for housing . As I suffer with bipolar and severe anxiety along with other many other ailments. I was totally suicidal and was constantly ...

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Denise Monk | Outreach Support Worker | C&S Essex

Laura Mansfield | Outreach Support Worker | C&S Essex

I would like to nominate two of my staff, Denise Monk and Laura Mansfield, due to a recent they carried out and the subsequent potential saving of a life. They both carry out assessments into our Outreach Support Service for the Basildon area. They visited with a gentleman who we had been told by...

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Peter Mitchell | Neighbourhood Manager | Resident Services (Internal)

I worked with Peter when he was in the Private Rents (Lettings) team and since he became the neighbourhood manager for the Victoria Park estate, he has consistently provided help whenever I and VINCI (contractor) asked. We followed the 3 letter process but residents were still refusing access for...

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CCL Team Managers | Various | Customer Care Line (Internal)

I would like to nominate all of my colleagues for their outstanding collaborative work that took place following the adverse weather we experienced in Essex with heavy snow fall. The office had to be closed on Wednesday 28 February as it was not safe for staff to travel in and therefore a 'Whatsapp'...

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Wendy Ellis | Outreach Support Worker | C&S Essex

Following a Care & Support Customer Survey, Customer David G was asked what he likes best about the support he receives from Family Mosaic. David stated, "Wendy has been extremely helpful, she constantly worries about my health and has gone above and beyond, without her support, assistance ...

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Samantha Choudhury | Information and Technology (Internal)

Since the merger with Family Mosaic, Sam has been a constant support in helping us get to grips with the IT world in which we now live. A lot of items that we have to request have changed and to help us cope and to stop frustration mounting, Sam is there to help. She is prompt, listens, communicates...

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Ray Graham | Electrician | AJS - Contractor (Internal)

Ray from the Out of Hours team attended a property which the AJS Day Team had failed to attend, for complete loss of power for 2 days. Ray was unable to fix the electrics upon arrival but went to his own house in order to collect a part he had, and return to the resident in order to repair the elect...

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Tajuan Grant-Hogg | Supported Housing Administrator | C&S London & South (Internal)

TJ joined Family Mosaic as a apprentice administrator 6 months ago with no experience working in housing or working with vulnerable client groups, yet he was keen to learn new skills and assist his team and any other team where possible. Over the last 6 months he has grown in confidence and knowledg...

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Anna Hanek | Assistant Leasehold Income Manager | Service Delivery (Internal)

Anna has done incredibly well with communicating with Leaseholders, constantly liaising with contractors to obtain value for money for the customers. No stone is unturned!

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Iranola Olagundoge | Building Surveyor | Property Services (Internal)

One of our very valued customer had expressed very good positive feedback regarding how his complaint was handled by both Ola and Alan. Below is exact extract of the email received: "I believe it is very important that you and your colleagues remain at the forefront of the service. It is pai...

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Ricardo Bushell-Auguste | Customer Services Officer | Resident Services

Despite getting an e-mail from Ricardo, in relation to a resident that requested a call back, I required further information but Ricardo was unable to answer my call due to being on another line, however as soon as he had time to investigate he not only came back to me and apologised for missing my ...

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Customer Care Line Team | Customer Care Line

I found the CCL team to be incredibly efficient and very communicative. They constantly kept me updated and were always polite and so helpful. They all deserve to be recognised for their very high standard of work. I would like to nominate the team for the WOW award.

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Benjamin Webb | Health & Wellbeing Team Manager | Business Support (C&S) (Internal)

- Benjamin Webb ... best manager I have had by far and this is not just for him being supportive throughout my apprenticeship but for genuinely showing care and pushing me that extra mile to make sure I achieved my apprenticeship qualification I don't think I would have completed it if Ben wasn't on...

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Gillian Alleyne | Gas Contracts Manager | Service Delivery (Internal)

Several of us in the CCL would like to express our appreciation of the great work that Gillian Alleyne does - she constantly provides quick responses and is always helping the CCL with answers to their queries so that they can carry out their jobs properly. Thank you Gillian from the CCL you are a s...

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Karen Cronin | Customer Care Line Officer | Customer Services

May I take this opportunity to express my gratitude, to Ms Cronin, for the sterling work that she has lavished on me, with respect to assisting me to sort out a six month roofing repair. The time, effort and patience expended by Ms Cronin was absolutely phenomenal. I found Ms Cronin's boundless ent...

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Nicola Saunders | Specialist Support Worker - Welfare Bens | C&S South

Mr and Mrs E were referred to the Steps service by Adult Social Care as the couple were facing homelessness from their mobile home. Mrs E is the main carer, Mr E has COPD, a prosthetic leg, Alzheimer's and learning difficulties. They only had days to find suitable accommodation and the Local Author...

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Elizabeth Cooknell | Specialist Support Worker - LTC | C&S South

Elizabeth is a wonderful lady. I say this because nothing is too much trouble. She is always so helpful - does everything to make life easier for the client, i.e. me. Always punctual, cheerful, and lovely to be with. Telephones when she says she will. I cannot praise her enough - wish more people a...

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