Recent nominations
  • Recent Nominations

Recent nominations



Grace Pickering | Floating Support Worker (Steps) | C&S London & South

She (Grace) has the correct name. Court teams clean pleasant and thoughtful, helping me solve my problem.

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Jenny Mclean | Head of Neighbourhoods | Resident Services - South

Last week, we had 72 properties lose electricity. It soon become evident that it would be for a significant period of time and a big team effort was required to quickly identify the most vulnerable and make emergency alternative arrangements for them, while also ensuring those residents who were r...

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Neighbourhood Services South Team | Neighbourhood Services South Team (Internal)

Neighbourhood Services South Team | Neighbourhood Services South Team (Internal)

My colleagues deserve recognition for the amazing work last week when 2 of the blocks on the estate I manage lost power over the weekend. Tenants needed to be decanted and we had to prioritise vulnerable residents and make sure they had suitable accommodation to go to. Repairs were raised and the ...

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Jenny Mclean | Head of Neighbourhoods | Resident Services - South (Internal)

I am nominating Jenny McLean from first-hand experience regarding a recent emergency incident, but also on behalf of my wider team. There was a recent incident on a patch in Thamesmead affecting 2 linear blocks, which amounted to roughly 75 tenants being affected, and around 25 tenants having to...

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Felicity Hunt | PCF Community Programmes

Following an incident at the Pembury Centre on the 4 February, which involved a serious water leak, Felicity was informed and upon inspecting what seemed like a potentially sensitive matter I observed leadership at its best.Whilst remaining calm, focused and in control, Felicity immidiately began re...

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Alan Gunn | Team Leader | C&S London (Internal)

Alan Gunn deserves to be recognised for his outstanding work. His passion, persistent support and dedication to work with a customer who has complex needs and mental health problems has been second to none. The customer in question has trust issues and suffers from anxiety/panic attacks which impact...

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Ella Rayment | Community Programme Coordinator | Community Regeneration

This was my first year supporting events at King Edwards Community Centre Laindon Essex. I was overwhelmed by the level of organisation and level of commitment by Ella and her team of supporters Jane Dobson, Ray Ali, and Siobhan Burt First event Christmas meal for local residents saw the team cook...

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Tracie Sharkey | Outreach Support Worker | C&S Essex

I would like to thank Tracie for all that she has done to help my brother and the family. His life has been completely turned around and he is eating properly and is much healthier than he has been for years. Her holistic approach has had a huge impact. It is a miracle that he let her into the f...

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Glenn Adam | Clear the Way - Project Officer | Resident Services - South

Glenn and two of his colleagues have recently been in our two flats to do the garden cleaning. The services provided were just perfect and beyond my expectations, I am impressed. From the bottom of my heart I believe Glenn Adam deserves a WOW Award. Thank you so much again for your hard work Glen...

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Darren King | Environment Caretaker | Property Services

"I want to thank Daren not only for the excellent service he provides in keeping Bayliss house and George Peabody estate clean but his care for the residents as well. I am a disable person who has mobility issues and on Monday when I was getting back from the shop Daren kindly proposed to help ...

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Regina Marcelo | Environment Caretaker | Property Services (Internal)

I would like to nominate Regina Maria Marcelo, he had helped us deal with a difficult situation where a tenant had passed away in one of our properties. I was due to show the family the flat so they could take belongings from the flat such as sentimental items. I had been told the flat would have be...

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Samba Coulibaly | Environment Caretaker | Property Services (Internal)

I would like to nominate Samba for his hard work, dedication and providing good level of service to our customers. The standard of cleaning on the estate has improved a lot and the residents are very satisfied with his work. Samba is very caring and never tired of assisting the residents, most espec...

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Halil Can | Decant & Resettlement Officer | C&S London & South

On my mother Iryna behalf, I would like to nominate Halil Can for the WOW award. We just would like express our gratitude and to say big thank you for Halil's dedication, personal care and incredible patience that Halil demonstrated while supporting Irina in her move from her property to the new she...

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Hayley Colman | Customer Relationship Manager | Property Services (Internal)

Justin Kirby | Surveyor | Property Services (Internal)

Therisa Tidy | Senior Tenant Advisor | Resident Services (Internal)

Allan Ronald | Responsive Repairs & Voids Manager-South | Property Services (Internal)

Max Panzavechia | Neigbourhood Services Officer | Resident Services (Internal)

Kevin Bartlett | Clerk Of Works | Property Services (Internal)

Daniel Cordiner | Tenant and Family Services Manager | Resident Services (Internal)

Shaha Alam Kha | Building Surveyor | Property Services (Internal)

Sussana Danquah | Welfare Benefits and Tenant Support Administrator | Resident Services (Internal)

I just wanted to take this opportunity to thank you all for the amazing work that has been completed 138 Kentlea Road, without the dedication and support that I receive from colleagues none of this would be achievable. From me receiving this case on the 25th January, to the blitz clean starting on t...

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Steve Nenzcc | Operative | Wates - contractor

His work was outstanding, very professional and he cleaned up after himself. At last you've found good contractors - no more cowboys.

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Anthony Freeman | Tenant and Family Support Officer | Resident Services (Internal)

AVW is severely disabled and Tony's persistence with the hoarding project and getting his home deep cleaned by Clearway will help him to cope and will have a significant impact on his life. It will enable him to maintain his home appropriately in the future. Tony worked tireless with social care to...

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Peter Arthur | Environment Caretaker | Property Services (Internal)

I visited Lavington Mansions, I was greeted by Peter and he showed me around the building from the roof with solar panels to the bin store rooms. Peter was very knowledgeable about this property. He was very pround of this building and standard of cleaning was exceptional. I think Peter deserves a W...

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Maureen Arthur | Financial Wellbeing Advisor | Finance (LC&C) (Internal)

James Kirkham | Money Advisor | Finance (LC&C) (Internal)

Natasha Bested | Community Development Worker | Community Regeneration (Internal)

Halil Can | Decant & Resettlement Officer | C&S London & South (Internal)

Rosa Reid | Incomes Officer | Finance (LC&C) (Internal)

Thanks to the following volunteers who helped Shoreditch Support run our customer events and drop-ins over the last year. They provided help with everything from cooking to welfare rights advice and cleaning up afterward: Maureen Arthur James Kirkham Rosa Reid Natasha Bested Halil Can

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Thomas Hanberry | Environment Caretaker | Property Services

Friendly, reliable and attention to detail in keeping living environment clean and welcoming

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Polyteck Team | Polyteck - Contractor

Polyteck electricians attended recently to the block and carried out repairs in the communal areas. Mrs Sollitt wants to let their seniors know that opearatives were extremely polite, friendly and cleaned up really well after themselves. She wants for them to be acknowledged for this and to let them...

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Abdul Ali | Warden | Resident Services

I am nominating Abdul for been caring and ambitious. Ms Maldo called to say how grateful she was for what Abdul did on 24 January when he helped with getting her 2 year old son out of the bathroom where he was locked in. Ms Maldo said she came to support her mother who is caring for her grand...

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Kelly Smith | Senior Environmental Operative | Environmental Services

Kelly Smith and her Team - Externals Mobile Caretaking Team - recently received good feedback from a resident: Hi Frank, Happy new year to you and your family. I just wanted to give you some feedback as l think the new people who are doing the cleaning and the trimming of the common areas a...

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Vasundhara Kulkarni | PCF Community Programmes (Internal)

Tina Clark | PCF Community Programmes (Internal)

I wanted to nominate the Reception Team at Pembury Community but in particular Tina Clark and Vasu Kulkarni. We hold the new sew starters Corporate Induction day at the Pembury Leisure Centre every 6 weeks, and first impressions are so important it is essential that our new starters get a really ...

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Carly Foley | Neighbourhood Manager | Resident Services

Mr Quinn would like to say thank you for all the support and that the company that cleaned stairs and passageway were really nice and did a good job. Mr Quinn would like to thank Carly for all her help and support over the past few years.

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Wesley Douglas | Sales Executive | Sales & Marketing (Internal)

New Homes have received several compliments on how Wesley managed their sale from viewing and reservation through to completion. The scheme was delayed by 6 months which is obviously upsetting and unnerving for buyers as well as inconvenient. Wesley communicated weekly with all buyers to keep them u...

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Lee Ellis | Wates - Contractor

- He was very hardworking, did an excellent job twice in my property. Had to come back to finish the job. He cleaned up after and made sure I was happy with the job (KW) - He arrived on time and completed the job to a high standard. He was very thorough in his work and I am very pleased. The door...

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Ashlee Husk | Wates - Contractor

- He worked really hard. He did the best he could do. I am really pleased with this job. He was very efficient and cleaned after the job. It was so dusty but he stayed to make sure everything was done properly (MP) - Good timekeeping, excellent job done, kept place tidy after job done, polite (HD...

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Magdalena Ogunbiyi | Environment Caretaker (Mob) | Property Services

Darren Lynch | Environment Caretaker | Property Services

We are the tenants in your Hayes Peabody estate. we are writting to commend Darren & Magdalene (the cleaners of the estate) for their good deeds and honesty. A couple of months ago a niece who visited us from Switzerland lost her purse containing her passport, bank and credit cards and an amoun...

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Belinda Vinall | Support Worker | C&S South (Internal)

Bindy puts her all into every single client she works with and goes above and beyond for each client needing her assistance. I was particularly moved by her efforts with one of her clients who she took on that was homeless and suffering from mental health issues she kept in regular contact with the ...

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Becki Partridge-Hayes | Community Development Worker | Community Regeneration

Becki should be commended for the way she handled an emergency involving me. On our lovely day trip to Southend-on-sea, Becki arranged all the details including signing a consent form and also giving us her details for contact in an emergency, etc. In the afternoon, after a good day but very hot,...

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Gary Jacobs | Asbestos Surveyor | Environmental Services

After discovering a broken asbestos panel in my fireplace I was contacted by Gary Jacobs who was reassuring and understanding during the difficult process it was for me to have it removed due to my issues with everything having to be cleaned, etc. His treatment towards me from the first moment w...

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Adam Hoad | Customer Care Line Officer Repairs | Customer Services (Internal)

Tenant called CCL to report foul mess in a communal area and rather than send to me (neighbourhood manager) to resolve Adam called the contract cleaners, Chequers straight away to have this cleaned who agreed to do this on the day. This saved a lot of time and is not something I have seen from CCL ...

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Stephen Marrast | Handy Persons (Asset Management) | Service Delivery

David Reyes | Handy Service Supervisor | Service Delivery

Really polite operatives who went over and above and tenant extremely happy with their service and put her and her husband who has dementia at ease. Tenant stated that they cleaned up after themselves and did a thorough job and she was really pleased with their service so wanted them to know this. ...

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Sandra Walker | Floating Support Worker (Steps) | C&S South

Sandra Walker was my Support Worker from STEPS, Hastings, East Sussex. She was extremely helpful to me, enabling me cope much better with my ill health and disability, impaired vision, as well as helping me apply for Attendance Allowance and Pension Guarantee Credit. This will make an enormous diffe...

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Stephen Newell | Wates - Contractor

Mr Newell is a pleasant person. On arrival he introduced himself and showed his ID which was reassuring. I showed him the repair job and he got started strait away, he completed the job and I am very pleased with the work done, he even cleaned up afterwards. The whole time we talked while he worked,...

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Adam Curto | Wates - Contractor

After 8 months of a leaking ceiling in the kitchen, this man where it was coming from straight away. He did all the work, did an excellent job and even cleaned up after completing the job. Excellent service from Adam.

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Gunter Gosain | Team Leader | C&S London

My motivation is a bit low and I really appreciate Gunter's helping me in my flat. Gunter is taking his time out to help me clean my flat I really appreciate. He is very patient as he helped me twice. Gunter understands mental health condition.

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Melvyn Drozario | Wates - Contractor

- I am very pleased with the work carried out today, especially as I know how difficult the lock has been. Melvyn is very friendly and would definitely recommend him. Great job! C.M. - Melvyn has been very professional and patient even when there was confusion with the work ordered. He spent cons...

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Lee Ellis | Wates - Contractor

- I'm extremely happy with the job - he's done much better than the last person. And he tidied up after himself. Thank you. JM - He understood the tenants needs and made it as easy as possible for the door to be accessible. Worked really hard and friendly thank you. So nice to have workmen who re...

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Adam Curto | Wates - Contractor

Adam is very efficient, funny - he made me laugh and he is also very attentive to his work. He also cleans up after his work. He's great!

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