Recent nominations
  • Recent Nominations

Recent nominations



Lynda Vassey | Care Navigator | C&S South (Internal)

I would like to nominate Lyn for a WOW award because she is caring to not only the people she works with internally but also externally. Despite retiring at the end of March she is still tirelessly working hard to ensure that any customers who come her way receive the highest level of care and respe...

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Residents and Team Members at Pathways | Team Members at Pathways | Care & Support (Internal)

Pathways started a Community Bookswap in partnership with Hastings Furniture Service. Staff & Residents worked together to turn an old stereo cabinet in to a book shelf that was weather proof, the shelf ended up as a beach hut shelf and placed in the front garden of Pathways. The residents &...

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Harold Clucas | PCF Community Programmes (Internal)

I would like to nominate Harry for a WOW award to acknowledge his commitment to safeguarding a young woman and her unborn baby who are at risk of honour based violence. Harry has shown initiative and tenacity in bringing together and working with a range of multi-agency professionals in an attempt t...

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Zuhra Boota | Collections Assistant | Finance - Collections

I'd like to commend one of your staff members named Zuhra Boota. Zuhra strategically assisted me in clearing my Housing Benefit Overpayment and Court Costs without sweat. She made amazing suggestions about how to pay my rent, plus arrears and the HB Overpayment at no extra cost to me by 'Doing the...

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Ramone Senior | Junior Incomes Administrator | Finance (LC&C) (Internal)

Ramone took over an existing role with established procedures. One of his main responsibilities is to generate, print and post all arrears notifications letters weekly for the legacy Family Mosaic Collections and Leaseholder Teams. He found a process that would ensure that all the correct and approp...

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Paul Dixon | Incomes Officer | Finance (LC&C)

I have nominated Mr Dixon for his constant professionalism, patience and caring attitude. Mr Dixon has always contacted me back whenever I have left a message. These are all rare qualities. Almost 2 years ago I went through redundancy which was a low point in my life and had an impact on me financi...

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Hayley Colman | Customer Relationship Manager | Property Services (Internal)

Justin Kirby | Surveyor | Property Services (Internal)

Therisa Tidy | Senior Tenant Advisor | Resident Services (Internal)

Allan Ronald | Responsive Repairs & Voids Manager-South | Property Services (Internal)

Max Panzavechia | Neigbourhood Services Officer | Resident Services (Internal)

Kevin Bartlett | Clerk Of Works | Property Services (Internal)

Daniel Cordiner | Tenant and Family Services Manager | Resident Services (Internal)

Shaha Alam Kha | Building Surveyor | Property Services (Internal)

Sussana Danquah | Welfare Benefits and Tenant Support Administrator | Resident Services (Internal)

I just wanted to take this opportunity to thank you all for the amazing work that has been completed 138 Kentlea Road, without the dedication and support that I receive from colleagues none of this would be achievable. From me receiving this case on the 25th January, to the blitz clean starting on t...

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Cheryl Ayoola | Community Safety Officer | Resident Services (Internal)

My colleague Cheryl took a call from the Police in relation to a resident who had reported his so called "friend" had accessed his bank account without his permission. From further investigations, it emerged that the vulnerable resident had an individual living in his property with him, w...

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Anthony Freeman | Tenant and Family Support Officer | Resident Services (Internal)

AVW is severely disabled and Tony's persistence with the hoarding project and getting his home deep cleaned by Clearway will help him to cope and will have a significant impact on his life. It will enable him to maintain his home appropriately in the future. Tony worked tireless with social care to...

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Steven Mercer | Team Manager | Property Services (Internal)

There are occasions when I need Steve's team to work beyond what they are required to do. A recent example of this is being on stand-by to be on site during the evening when we are testing light fittings. Whenever this occurs, Steve never fails to go beyond what is required to be helpful, to confirm...

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Kate Roberts | Research & Public Policy Officer | Strategy, Communications & Safety (Internal)

Kate has provided Housing Management with an immense level of support when implementing the new Anti-Social Behaviour Policy and process. It has been completely transformed and has had a positive effect on the way we deal with ASB (for both residents and staff). Kate has an amazing amount of know...

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Emily Orton | Business Systems Analyst | Information and Technology (Internal)

Emily has demonstrated her dedication to care and supported housing through her ability to seek to understand the requirements of our services, which is essential to achieving the right results. She identifies and delivers practical solutions and takes an interest in, and appreciated our services, t...

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Louis Olaleye Bakre | Neighbourhood Manager | Resident Services (Internal)

Currently Louis is dealing with Quality Home on one of the estates he manages, which can always be challenging. However his collaborations with other teams help the project run smoothly. as his manager I have received praise for his contribution. Louis always works hard and goes the extra mile and I...

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Samantha Sullivan | Trailblazer Mentor | C&S Essex

On behalf of Jane Hurst - Tenancy Sustainment Officer, Uttlesford: I have now worked with Samantha Sullivan, Trailblazer Mentor on 3 situations. By referring to Sam we have successfully prevented 3 families from losing their homes. Sam; • Takes past work experience and knowledge and adap...

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Patrick O'Brien | PCF Community Programmes (Internal)

Patrick O'Brien went above and beyond to provide a results focused experience for our resident. There was a leak in the bathroom of a property and the tenant was away from home. The leak was badly affecting the property below. Patrick O'Brien worked out of hours, when not contracted to. Patrick faci...

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Camilla Shrieve | Asset Data Quality Manager | Asset Management & Strategy (Internal)

I'm nominating Camilla for a WOW award for her commitment to improving data quality in the business and her ability to identify and implement areas for improvement. Camilla works extremely hard and I don't think the rest of the business is aware of the value she contributes. Data quality is often an...

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Margaret Tambe Manga | Head of Customer Relations | Customer Services

Maggie Manga has been absolutely responsible for the transition I have come to. After an unbelievably difficult, badly managed, upsetting, unorganised, damaging, exhausting and over a 2 year period set of circumstances, which all started with a call for a repair to Family Mosaic for a 4 inch leak th...

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