Recent nominations
  • Recent Nominations

Recent nominations



Ovonomo Oyeye | Financial Wellbeing Advisor | Finance (LC&C)

Simone Williams | Business Support Officer | Asset Compliance

Von Oyeye was patient, helpful, considerate, kind and attentive. She really took the time out to help me when I visited your offices. Also when she visited my home. I will be forever grateful to her for her help. She is a true asset to your team. If more people were like her, the world would be a ...

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Rebecca Fenner | PCF Community Programmes (Internal)

I have worked with Rebecca for over 10 years, within that time she has always demonstrated a very positive and Can DO attitude, she always goes above and beyond for staff and especially volunteers. She has supported many Volunteers in our community. She works closely by empowering them to reach thei...

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Christine Wagg | Legal and Compliance (Internal)

I recently attended Christine's lunchtime talk on Peabody and the First World War. It was fascinating and informative to learn more about the sacrifices Peabody tenants made during the war. I was astounded at how much information Christine has been able to gather over the years and enjoyed how the p...

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Michael Dowling | Head of Responsive Repairs | Service Delivery

May I take this opportunity to say, thank you so much to Mr. Michael Dowling who dealt very kindly and professionally with my inquiry concerning repair issues at The Lambeth Question & Answer session (26th June,2018). I found Mr. Dowling to be very patient, kind and extremely professional as Mr....

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Simone Williams | Business Support Officer | Asset Compliance

May I take this opportunity to say, A Big Thank You to Ms. Simone Williams who dealt very kindly and professionally with my inquiry concerning my request. I found Ms. Williams to be very patient, caring, and extremely professional as Ms.Williams worked through all the issues with respect to my conce...

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Glenn Adam | Clear the Way - Project Officer | Resident Services - South

Clear the Way Team | London General Needs

May I take this opportunity to say, A Big Thank you to Mr Glen, plus his team for their kind services, I found Mr Glen to be very patient, kind and extremely professional as he worked through all the issues, with respect to 42 Oakdale Road's gardening issues. I found Mr Glen and his team to b...

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Tarik Khan | Customer Services Officer | Resident Services (Internal)

Tarik is always helpful and goes the extra mile to resolve queries and assist me when I call Peabody Direct. He is always professional, kind and happy to help, this is especially helpful if I'm calling through from on site and don't have access to QL. His positive and can-do attitude is much appreci...

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Shanice Brown | Stock Condition Coordinator | Property Services (Internal)

Shanice has always been so helpful to me whenever I need contact details or any additional info for ex FM Residents, as I don't have access to the system. She always responds quickly and is always helpful! I really appreciate the daily help that she gives me which helps with the service that I provi...

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Shabana Waka | H.R. Business Partner | Human Resources (Internal)

I have known Shabana since I started at Peabody 3yrs ago. She has always been there to provide support to me and my team on all HR related matters, sometimes even if its just being there to listen. However, recently she has gone "Above and Beyond" to support myself and a number of coll...

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Steven Sparks | Incomes Officer | Finance (LC&C)

Excellent Communication. Fantastic attention to detail.Going above and beyond to help others.

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James Kirkham | Money Advisor | Finance (LC&C)

Fantastic attention to detail. Going above and beyond to help. Excellent communication.

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Saysha Clarke | Neighbourhood Services Apprentice | Resident Services South (Internal)

Saysha worked hard to gather information that was needed to resolve an issue that had been raised. We had been given a time frame in which the information was required and prompt action was taken. She kept everybody updated on her progress while waiting for replies from our partners.

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Tansel Devin | Business Systems Analyst | Information and Technology (Internal)

There was a problem with our resident portal not receiving updated data. Tansel took the initiative to work with our supplier to put in a workaround, sending the data through a secure document storage web site instead. He uploaded new documents daily, checked they were getting picked up and liaise...

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Julia Syrad | Homeownership Relationship Manager | Resident Services (Internal)

Julia is one of the most supportive, proactive and knowledgeable colleagues I have worked with in nearly 10 years here. When I started a new role, Julia went above and beyond not only supporting me but the rest of the organisation whilst I found my feet. She still continues to mentor me and provide ...

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Michael Adele | Senior Resident Sales Executive | Sales & Marketing

I would like to nominate Michael Adele for his excellent customer care skills and a highly competent Peabody member of staff . I would like to say that with our day to day dealings with him on our right to buy application, in our opinion Michael demonstrates all 5 of Peabody's values! Michael too...

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Michael Adele | Senior Resident Sales Executive | Sales & Marketing

I am nominating Michael for this award. When my RTB application was running behind schedule Michael picked it up and literally ran with it . He was quick and thorough throughout the process. He was kind and courteous, an absolute credit to your team.

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Christian Gonzalez | Incomes Officer | Finance - Landlord, Care & Comm (LC&C)

Excellent

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Simon Jones | Service Delivery Building Surveyor | Service Delivery

I would like to nominate Simon for a WOW award, I wish to thank him for all his support with my situation and orchestrating the works to my home so well. It's really appreciated and so unusual to find someone in his position who really cares about quality, standards, and has integrity.

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Brenda Mlalazi | Repairs Coordinator | Service Delivery

I had reason to contact your complaints department with connection to an ongoing repair that was reported in February 2018 and completed in October 2018 after 5 attempts to rectify the problem and several incidents of the operatives not attending. I raised complaint against the work carried out by ...

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Delphine Teh | Complaints Officer | Customer Services

I had reason to contact your complaints department with connection to an ongoing repair that was reported in February 2018 and completed in October 2018 after 5 attempts to rectify the problem and several incidents of the operatives not attending. I was forced to raise a complaint against the work...

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Charlene Nevins | Complaints Officer | Customer Services

I had reason to contact your complaints department with connection to an ongoing repair that was reported in February 2018 and completed in October 2018 after 5 attempts to rectify the problem and several incidents of the operatives not attending. I was forced to raise a complaint against the work c...

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Marjorie Mbulo | Neighbourhood Manager | Resident Services - East (Internal)

I nominate Marjorie as she has demonstrated great focus, integrity and amazing collaborative working. Marjorie had been managing a challenging anti-social behaviour case in which two sets of neighbours continued to make serious counter allegations against each other and the high profile case has...

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Silvana Almeida | Neighbourhood Manager | Resident Services - East (Internal)

I nominate Silvana as she recently managed a very challenging cases which involved a resident being evicted for rent arrears. The resident suffered from mental health issues and had already recently lost custody of her children. The resident was unable to grasp the severity of her situation and S...

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Ricardo Bushell-Auguste | Customer Services Officer | Resident Services (Internal)

Ricardo went above and beyond to help a vulnerable Tenant with a PGM repair that had been outstanding for some time and was making her feel unsafe , she was very distressed and extremely unhappy , Ricardo assisted the Community Safety team by securing her the next available appointment and liaised...

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Anita Seabridge | Head of Data & Information | Human Resources (Internal)

I have just experienced great customer service from Anita. It is not often that corporate services support staff get nominated for WoW awards as we are not front line so to speak. In selecting my Flexi Benefits I inadvertently selected the incorrect option of Dental Cover and without going into to...

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Alison Thornton | Supported Housing Officer | Care & Support

Has gone above and beyond to help. Really helpful, been there when help has been needed and deserves a pat on the back.

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Amos Phillips | Financial Wellbeing Team Leader | Finance (LC&C) (Internal)

Amos has been leading the response to Universal Credit roll out by forging links with Job Centres across London, and working with the Collections Team to ensure we have a presence in the Job Centre as residents move across to Universal Credit. The result has been to reduce the spikes of rent arre...

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Anne Harris | Financial Inclusion Officer | Finance LC&C (Internal)

Anne has been working really hard to provide excellent customer service in the wake of increased demand from Universal Credit rolling out in the areas she works in. Concerned that she might be missing the needs of older residents, she volunteered to take part in Winter Warmers so that she could c...

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James Kirkham | Money Advisor | Finance (LC&C) (Internal)

James has identified that young first time residents are particularly vulnerable to rent arrears, at risk of taking up high cost credit because of a lack of credit history, and are disproportionately more likely to struggle to manage money and hence their tenancy. James has proactively looked for...

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Simon Jones | Service Delivery Building Surveyor | Service Delivery (Internal)

Simon always goes the extra mile when dealing with colleagues and residents and this was very evident recently with 3 Care & Support cases where it was evident that Simon went above and beyond. We've worked with Simon on a number of projects and he shows the same commitment and dedication to all...

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Sheree Watt | PCF Community Programmes

Sheree is always going above and beyond, not only in her leadership and new energy at the Pembury Centre, but empowers and encourages residents on a daily basis to achieve their very best, by providing a seamless service and most importantly with her megawatt smile. Sheree is a leader that pushes...

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Joe Hutchins | Facilities Assistant | Facilities (Internal)

I sustained a (very!) minor injury using the hot tap at Albion that was faulty. Joe was extremely quick to respond, checking I was OK, putting a professional-looking warning notice on the tap to stop other people doing the same thing, and showed me exactly where to fill in the injury report on the P...

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Kell Byer | Agency Support Worker | Care & Support (Internal)

Lettings South Team | Lettings (Internal)

I just wanted to write a quick email to praise how quickly South Region Lettings team Process their sign ups [create accounts on QL and northgate as well as scanning the TA's to EDMS]. I have recently been given a role to complete UC verifications for tenants in all regions and it has come to my ...

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Elly Petrova | Warden | Resident Services

Elly helped me translate important information for a resident, into his native language; she took the time out of her usual busy duties to contact him (and kept trying when she didn't get through the first time), this was a huge help to me as it made sure he could fully understand the information he...

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Kell Byer | Agency Support Worker | Care & Support (Internal)

Every single day Kell is doing something extraordinary for the customers, as his creativity seems to be unlimited. I have seen Kell teaching customer who is autistic the value of money by putting the price on the things around, and asking customer to put the amount of the money on these objects (K...

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Paige Cox | Customer Care Line Officer Repairs | Customer Services

I am incredibly proud of the work Paige has done this morning. We have an Out of Hours Services on Saturdays and were particularly short staffed on this day. With it also being the coldest day of the year so far, we received lots of emergency calls from residents without heating and hot water. Paig...

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Jacqui Fenton-Smith | Support Worker | C&S London (Internal)

Jacqui is a real team player, she is always there when you need support.I'm nominating Jacqui as when I needed help with a double appointment to safeguard a customer from domestic abuse, she left all her work behind to help me and make sure the customer was safe. Jacqui persuaded the housing officer...

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Levi Ceaser | Customer Care Line Officer Repairs | Customer Services

Levi tried to help solve a problem I had and said that he would phone me the next day. He did phone me at the same time he had said (8.15am). Most people say they will phone and they don't. He kept his word and gave me more advice which was helpful.

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Elizabeth Cooknell | Specialist Support Worker - LTC | C&S South

I cannot praise her efforts highly enough. At a time in my life when I have been at my lowest ebb and the most vulnerable she has been there to pick me up and to point me in the right direction. To be frank, her obvious love for her job, her energy and tenancity has amazed me. What a wonderful woman...

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Sheryl Morris | Care Support Worker Level 2 | C&S Essex

I have to express my gratitude to Sheryl for her support and care for me in my time of confusion and great stress. Her professionalism and kindness has seen me through a most difficult time and I can't thank her enough. 11/10!

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