Recent nominations
  • Recent Nominations

Recent nominations



Phillip Watkins | Desktop Support Analyst (Mobile) | Information and Technology (Internal)

Phil Watkins with the help of Dave Stevens came to Ocean house to help with the email merger. When Phil and Dave walked in none of our Email systems were working. Phil and Dave took charge of the situation. they were both reassuring, Helpful, Compassionate and knew their stuff. Not once did they ...

Read the full nomination

Dave Stevens | Rollout Project Manager | IT Service & Support (Internal)

Dave assisted Phil Watkins at Ocean house with the email merger. When Dave and Phil walked in none of our Email systems were working. Dave and Phil took charge of the situation. they were both reassuring, Helpful, Compassionate and knew their stuff. Not once did they turn a member of staff away w...

Read the full nomination

Katrina John | Neighbourhood Manager | Resident Services - West (Internal)

I had a very upset resident call through to me and when I called Katrina I could tell she was very busy I could hear that she was out of the office, however once I explained the situation to Katrina she was very compassionate and she went above and beyond for the tenant and actually changed what she...

Read the full nomination

Elliot Woolf | Customer Care Line Officer Repairs | Customer Services

Elliott was very professional, understanding and supported me in getting the work carried out, which I have been trying to do for months with no avail. After minutes of talking to Elliott the work was put through and carried out on the same day in the matter of hours. His concern was that someone ha...

Read the full nomination

Clive Phillips | Principal Surveyor | Property Services

Clive was really helpuful in handling a situation . CLive was willing to listen to our thoughts despite initial reservations and took the time to attend the site, within a few days to meet the Caretaker. Clive demonstrated a great colloborative approach by making our department feel valued and list...

Read the full nomination

Harry Brown | Customer Care Line Officer | Customer Services (Internal)

Harry was so brilliant today as always. He had the hardest call from a really difficult person and overhearing him speak on the phone was so inspiring, as you could hear in his voice he wanted to help so badly, but due to circumstances out of his control he wasn't able to. He listened to everything ...

Read the full nomination

Grace Pickering | Floating Support Worker (Steps) | C&S London & South

Grace took so much time - way beyond care and attention - to stay with me and talk things through.

Read the full nomination

Anthony Ayling | Building Surveyor | Property Services

Firstly I would like you to know that Tony is a real valuable asset to Peabody , his demonstrated empathy, passion and has a can do attitude which I believe under pins the core business values of Peabody organisation. However, my initial experience with Peabody was challenging. I was meant to move i...

Read the full nomination

Halil Can | Decant & Resettlement Officer | C&S London & South

Halil worked hard to get the place I asked for. Pleasant and helpful!

Read the full nomination

Abu Hasnath | Caseworker | C&S London

Abu has been more than helpful. He has been most respectful, especially by adressing me as Mrs Rathern than assuming to call me by my first name. Abu has managed all my physical, emotional and financial needs.

Read the full nomination

Zoe King | Housing Support Worker Level 2 | C&S Essex

Lucy Weekes | Housing Support Worker Level 2 | C&S Essex

Zoe and Lucy have empowered me to realise that I am not as alone as I thought I was. They gave me so much patience, time and life chaining support. Without the help of these to amazing extraordinary people, I would not be on this earth, they gave me a reason to want to live. They helped me gain cont...

Read the full nomination

Alan Gunn | Team Leader | C&S London (Internal)

Alan Gunn deserves to be recognised for his outstanding work. His passion, persistent support and dedication to work with a customer who has complex needs and mental health problems has been second to none. The customer in question has trust issues and suffers from anxiety/panic attacks which impact...

Read the full nomination

Yemi Kosoko | Customer Care Line Officer | Customer Care Line Team

Ex tenant Emma Cassar called to thank Yemi Kosoko for her hard work in helping her receive her refund. This has taken a few months to resolve but Yemi did it in a few days. Thank you Yemi.

Read the full nomination

Silvana Almeida | Neighbourhood Manager | Resident Services - East

A customer called to thank Silvana for all her time and consideration she gave her. She has advised that she suffers from several health issues which Silvana was understanding of. She would like Silvana to be thanked and appreciated.

Read the full nomination

Ovonomo Oyeye | Financial Wellbeing Advisor | Finance (LC&C)

Ever since I met her she has been so supportive and helpful towards me. All the difficult questions that I needed answered, Von was able to break it down in order for me to understand. All relevant letters of correspondence, she helped me thoroughly. For those reasons I nominate her for an award.

Read the full nomination

Kibria Hussain | PCF Community Programmes

He is helpful, knowledgeable, insightful, respectful, polite with good problem solution and team work. He builds good rapport with his client and is fair.

Read the full nomination

Christine Cooke | Floating Support Worker (Steps) | C&S South

After sharing problems with my carer from carers group, my husband had been ill for a long time, they suggested I contact "Steps" an organisation who helped several members before. A prompt response and visit from Christine at home, proved beyond expectations her professional advice and w...

Read the full nomination

Christine Cooke | Floating Support Worker (Steps) | C&S South

Christine is the most lovely and caring lady. She has closed our file now and my husband and I do miss her visits. She has done so much for us we could never have done it without her. A super lady.

Read the full nomination

Lisa Thomas-Pam | Floating Support Worker (Steps) | C&S South

Excellent help and service, compassionate excellence.

Read the full nomination

Craig Huey | Floating Support Worker (Steps) | C&S South

His good manners and service

Read the full nomination

Lisa Thomas-Pam | Floating Support Worker (Steps) | C&S South

Lisa went out of her way to help me with forms for attendance allowance and you could talk to Lisa as if she was part of the family. If I need more help I would ask for Lisa.

Read the full nomination

Lyn Hepburn | Outreach Support Worker | C&S Essex

Lyn has supported me and done brilliantly and clarified benefits I didn't know I was entitled to. She has also referred me to CVSU garden service as I cannot cut my grass any longer.

Read the full nomination

Babafemi Osinlaru | Relief Support Worker | C&S London

I had problems with benefits for 4 and half years. Femi helped with all this, £1300 had got lost between HB and rent account. Thanks so much.

Read the full nomination

Vincent Cooper | Senior Technical Services Manager | Service Delivery (Internal)

Ian Winterflood | Head Mechanical & Electrical Compliance | Property Services (Internal)

This nomination is made on behalf of the Southwark Neighbourhood Managers: Our team have really appreciated all of the help and support that we have received from Ian and Vince throughout 2018. No matter how busy they are, or short-staffed their team is, Ian and Vince will always come back t...

Read the full nomination

Shoreditch Support Floating Support Team | C&S London

Firstly , I think its fair to say that Arcola Street Reception is Reception +! in terms of the day to day challenges .It was always going to be difficult to replace Jackie Satchell! Chloe-Jade Smith, Keisha Spencer, Olga Zola & Simone Fisher have worked very hard to maintain the level of suppor...

Read the full nomination

Karen Dos Santos | Purchase Ledger Supervisor | Finance (LC&C) (Internal)

Karen is always reliable and readily available for help. She is very caring and takes the time to ensure any issues are fully and speedily resolved. This is invaluable to colleagues in Resident Services where we often need to ensure payments are made quickly.

Read the full nomination

Maureen Crate | Outreach Support Worker | C&S Essex

I have been asked to nominate Maureen Crate after receiving a phone call from a lady called Margaret. Margaret wanted it to be known how pleased she was with the assistance she received at our Drop in service at Castle Point Council in Benfleet Essex. Margaret stated she was in turmoil when her ...

Read the full nomination

Steve Baxter | Residential Estate Officer | C&S London & South (Internal)

A tenant at Conrad House knocked on Steve Baxter's door at 10.00pm on the 28th November, reporting that he was concerned for the wellbeing of another tenant. Steve immediately attended the tenant's property and found the tenant on the sofa and unresponsive. Steve checked his pulse and realised that ...

Read the full nomination

Ella Rayment | Community Programme Coordinator | Community Regeneration

This was my first year supporting events at King Edwards Community Centre Laindon Essex. I was overwhelmed by the level of organisation and level of commitment by Ella and her team of supporters Jane Dobson, Ray Ali, and Siobhan Burt First event Christmas meal for local residents saw the team cook...

Read the full nomination

Paula Counihan | Outreach Support Worker | C&S Essex

Paula supported my Client JW in filling the forms and liaising with GP, DWP and myself, she gave JW all the support he needed. JW has no insight and has difficulty imparting with any information related to his mental health issues/ needs and how it is affecting his functioning. I am impressed how...

Read the full nomination

Lucky Aigwi | Environment Caretaker | Property Services (Internal)

Job Adomah | Team Manager | Property Services (Internal)

Both Job and Lucky have gone over and above their daily responsibilities by providing cover over the Christmas holidays and weekends. We have a legal case where the resident is experiencing an on going roof leak and we have installed temporary solution which requires buckets being emptied daily. T...

Read the full nomination

Pablo Cazar-Lopez | Area Housing Manager | Resident Services - South (Internal)

I am making this nomination, becauses this indiviudal in my opinion is under valued. His IT knowledge and skills is second to none. Pablo Cazar absolutley displays every attribute of Human, Kind, Caring, Empowering, Collaborativre. My colleagues feel the same way, he was simply amazing how he came...

Read the full nomination

Nichola Hassall | Revenue Officer - Former Tenant Arrears | Housing & Community Investment Finance (Internal)

Nichola has once again gone above and beyond to help out on a really difficult and confusing case. She has no fear in taking on any challenge and is always so friendly and helpful. Every time I call her I feel confident that she can solve the issue, and her colleagues on her team also always say how...

Read the full nomination

Kevin Barclay | Mobile Handy Person | C&S London

I just wanted to send my compliments and massive thankyou about Kevin from the Handy Man Service, who was present and reported the incident with RN yesterday. If it hadn't been for him, we wouldn't have even known about RN breaking in. He went above and beyond to contact our staff and make sure th...

Read the full nomination

Asim Bashir | Information and Technology (Internal)

Asim is a great credit to the IT team and supports above and beyond to resolve issues. Asim has assisted the facilities team recently by reacting to new starters and mailbox set up and issues with a quick turnaround and taking ownership to keep us posted on the progress and resolution. Although in a...

Read the full nomination

Karen Tidder | Customer Care Line Officer Repairs | Customer Services

Michael called to say a massive thank you to Karen who said was amazing with dealing with his mums enquiry. She remained professional and helpful even when Michael was frustrated with the situation. Karen also made a call back to his mum Doreen without the request to make sure she is okay - Karen we...

Read the full nomination

Hanson Asamoah | Receptionist | PCF Communities (Internal)

We applaud "Hanson the Hero" for his bravado effort to save a 7yr old boy's life after he was discovered choking at Pembury Community Centre on the 13th December 2018. The child's elder sister had pleaded Hanson—whilst he was at lunch—to help assist her little brother who was...

Read the full nomination

Asim Bashir | Information and Technology (Internal)

Asim always provides excellent customer service. I've often (never intentionally!) interrupt him whilst he is busy dealing with something else. And he always stops to help without any hesitation and offers a quick solution with a smile. In early November, I was dealing with a critical piece of work ...

Read the full nomination

Kharma-Sel Barrowclough | Neighbourhood Manager | Resident Services - West

William Petts-Dunbar | Neighbourhood Manager | Resident Services - West

Will and Kharma were in a café on Walworth Rd when a stranger fell back off his seat. Will and Kharma checked to see whether the man was okay, as they believed he had hit his head on the wall as he fell. They tried to help him up but the man was unresponsive. They shined a torch light into th...

Read the full nomination

Lyn Hepburn | Outreach Support Worker | C&S Essex

Lyn has tried her best to assist us, however, it did not work out after many months. My wife and I have passed the issue into the hands of solicitors. We would still like to nominate Lyn as she has goven tremendous support for us both and she keeps on whittling away with a tremendous reserve of hidd...

Read the full nomination
More Nominations